George Abboud

"Becka repeatedly misled me about pricing, inventory, and dealership policies during my Toyota Highlander search." dealership policies during my Toyota Highlander search." More

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Efficient, Friendly, Knowledgable, Accomodating, Easy to work with, Not pushy, Customer satisfaction, Easy transition Problem solver with good solutions work with, Not pushy, Customer satisfaction, Easy transition Problem solver with good solutions More

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After doing my research for a new Toyota I landed on Toyota of Gladstone for a test drive of a Toyota Crown Signia. I submitted a request to schedule a test drive and was contacted by Carl Chestnut shor Toyota of Gladstone for a test drive of a Toyota Crown Signia. I submitted a request to schedule a test drive and was contacted by Carl Chestnut shortly after to sort things out. Carl was super easy to work with over the phone, email and through their portal. I decided to put a down payment on the vehicle I wanted to test drive. I was able to complete a large portion of the paper work digitally. I continued doing my research on my end, and looked at a few other local dealerships, but none of them were close to the price of the vehicle I was looking at. When test drive day came, Carl and the dealership had the car ready for me, and had it held in the show room. After the test drive I was 1000% sure that was the car I was after. It was a busy Saturday, but I wasn't in a rush, and Carl stayed with me the whole time while we were getting things ready. Carl is a very personable salesman, and we had a nice conversation. When it came time to do the finical side of things I worked with Dusty Call. Dusty was again very nice and personable. We had a nice chat while getting the paper work going. I can't speak to the actual financing side of the process since I didn't do that through the dealership. But dusty did his due diligence for his side, explaining the steps and process. He also went over the extended warranty options/tiers and costs. I did decline, and I did not feel like it was a push or hard sell. I really appreciated that. It took a little bit longer than expected to get me out the door on the way home, but I was in no way bothered or disappointed in the time it took. They were fairly busy, but I felt like I was considered and attended too through the entire process. Even the Manager, George, who I met briefly was nice and remembered when I was initially signing in, that this was my first new car in 20+ years. Over all I had a great experience with Toyota of Gladstone. I was able to get an excellent price on the car I had researched for several months. And the whole process was essentially painless and mostly handled digitally before I even got to the dealership. I would highly recommend working with Carl Chestnut and Dusty Call for folks visiting Gladstone. I'm sure their other staff are just as good, but those two helped me have a great experience! More

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They made everything so easy and were very transparent. Probably my best experience in buying a car. Probably my best experience in buying a car. More

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The dealership went out of the way to make sure we were both in agreement and we both left satisfied. both in agreement and we both left satisfied. More

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Ruben was absolutely mazing to work with, and he and George got me into the truck of my dreams! George got me into the truck of my dreams! More

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Ruben is the best! He was friendly and patient through the almost all day process. He answered all my questions and made sure I got exactly what I wanted. He also made He was friendly and patient through the almost all day process. He answered all my questions and made sure I got exactly what I wanted. He also made sure the care was in its best condition before he gave me the keys. I would definitely recommend Ruben and Gladstone Toyota to anyone looking for a new vehicle. Thanks Ruben!! More

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Lina was AMAZING! She was very knowledgeable and super patient with all the questions that I had. She was never pushy and was always very polite and never tried to sel She was very knowledgeable and super patient with all the questions that I had. She was never pushy and was always very polite and never tried to sell me anything extra. She made it a wonderful experience. More

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I had great experience. Good customer service. Very happy with my purchase. I will recommend to friends Good customer service. Very happy with my purchase. I will recommend to friends More

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Customer obsessed and a real pleasure to work with. Kassandra was awesome throughout the entire process, and I was probably not the easiest of customers due to schedule constraints and tons of questio Kassandra was awesome throughout the entire process, and I was probably not the easiest of customers due to schedule constraints and tons of questions. So patient and always laughing and joking with me. Probably one of the easiest car buying experiences I’ve had over the years. More

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