Genesis Cruz

Getting my cars serviced is always quick and easy, especially being able to schedule it online! Had some warranty work done on 2 of my cars and they do a great job from start to finish. especially being able to schedule it online! Had some warranty work done on 2 of my cars and they do a great job from start to finish. More

by timasch4 Verified Customer Verified Customer

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He was nice very patient and helfull i wil recommended him.great working with him him.great working with him More

by mannyvazquez9 Verified Customer Verified Customer

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⭐⭐⭐⭐⭐ I am very grateful for the excellent customer service I received at the Regal Kia Lakeland location! I especially want to highlight Jeremy, who was incredibly attentive and professional throughou service I received at the Regal Kia Lakeland location! I especially want to highlight Jeremy, who was incredibly attentive and professional throughout the entire process. He made me feel very comfortable with his kindness and willingness to answer all my questions. His attention to detail and the way he treated me was truly exceptional. I highly recommend this place without a doubt! Thank you, Jeremy, for making this experience special. Beautiful eyes 💙 More

by Vilmarilys Verified Customer Verified Customer

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Professional but needs to work on follow-up and actually inspecting vehicles. I went back for the “certification “ and they checked that they checked the oil and fluids abs I was 2 quarts low and had no was inspecting vehicles. I went back for the “certification “ and they checked that they checked the oil and fluids abs I was 2 quarts low and had no washer fluid More

by Morse3 Verified Customer Verified Customer

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Good service, professionalism and very friendly Waiting times are short, they are very communicative and always help to fiend the best solution. times are short, they are very communicative and always help to fiend the best solution. More

by fleet Verified Customer Verified Customer

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Have been using Regal for years! Greg and Jeremy has taken care of me and do an excellent job! Greg and Jeremy has taken care of me and do an excellent job! More

by grnrwatson Verified Customer Verified Customer

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Great service never have a problem doesn’t matter who the service technician are always helpful service technician are always helpful More

by julyluvchild23 Verified Customer Verified Customer

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Great service team, thank you Genesis for your prompt friendly service! Vehicle was done in half the time estimated! friendly service! Vehicle was done in half the time estimated! More

by BEN5262 Verified Customer Verified Customer

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Service rider never came out to tell me my car was ready had to find out for myself. I asked another service rider to check me out. We looked for the service rider could not find her, even though the final had to find out for myself. I asked another service rider to check me out. We looked for the service rider could not find her, even though the final paperwork was on the desk the man who checked me out to an excellent job Also, my service rider never came out to talk to me to see how I was doing, and when I told her I wanted my air filter and cabinet filter changed nothing was done when I go back for service again I will wait for a service trial who shows me respect More

by johnnynapa48 Verified Customer Verified Customer

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Good attempt. Good service everything is ok Service request is good. Is recommended for others people Good service everything is ok Service request is good. Is recommended for others people More

by magalydiaz935 Verified Customer Verified Customer

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