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Gene Heiderich
Gene Heiderich at West Side Garage, INC.

Gene Heiderich | Page 13

Service Consultant

West Side Garage, INC.

822 Broadway St
Berlin, WI 54923

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4.7
127 Reviews
4.7

127 Reviews

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127 Reviews of Gene Heiderich

April 10, 2025

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Employee Rating

Always efficient and friendly. I am always comfortable doing business with West Side garage service department More

by jeffmoldenhauer
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 11, 2025

West Side Garage, INC. responded

Thank you for your wonderful feedback! We're thrilled to hear that you find our service department efficient and friendly. It’s always our goal to make our customers feel comfortable while doing business with West Side GM of Berlin. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

April 09, 2025

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Employee Rating

Not sure my tires got rotated? But everything else went well. Took about an hour, which was ok. More

by monymonacelli
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

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Apr 10, 2025

West Side Garage, INC. responded

Thank you for your feedback! I’m glad to hear everything else went well during your visit to West Side GM of Berlin. We appreciate your concerns regarding the tire rotation and encourage you to reach out to us directly. Your satisfaction is important, and we want to ensure everything is taken care of. We look forward to seeing you again! West Side GM Team (920) 361-5100

April 08, 2025

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Employee Rating

Great service and communication! I would recommend West Side Garage in Berlin to my family and friends! More

by markgauthier58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan, Jeff Kapp

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Apr 09, 2025

West Side Garage, INC. responded

Thank you for your wonderful feedback, Mark! We're thrilled to hear that you had a great experience with the service and communication at West Side GM of Berlin. Your recommendation to family and friends means a lot to us. We look forward to serving you again in the future! West Side GM Team (920) 361-5100

March 28, 2025

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Employee Rating

easy appoint made recommendations pleasure to work with will go back again for service. bye. More

by rnahrstadt
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 28, 2025

West Side Garage, INC. responded

Thank you for your positive review! We're glad to hear you had a great experience with West Side GM of Berlin and that our team made it easy for you. We look forward to seeing you again for service in the future. Have a wonderful day! West Side GM Team (920) 361-5100

March 26, 2025

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Employee Rating

Very happy with the service and the happy people. My oil change didn’t take long at all. More

by beckyazabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan, Jeff Kapp

Print
Mar 26, 2025

West Side Garage, INC. responded

Thank you for your wonderful review, Becky! We're thrilled to hear that you were happy with the service and that our team made your oil change a quick and pleasant experience. We appreciate your kind words and look forward to seeing you again at West Side GM of Berlin! West Side GM Team (920) 361-5100

March 23, 2025

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Employee Rating

Thank you west side garage for being prompt on your repair work. Thanks to your mechanics being well trained! More

by ramie6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

Print
Mar 24, 2025

West Side Garage, INC. responded

Thank you for your wonderful review! We're glad to hear that you appreciated the promptness of our repair work and the skill of our mechanics. At West Side GM of Berlin, we strive to provide the best service possible. We hope to see you again soon! West Side GM Team (920) 361-5100

March 15, 2025

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Employee Rating

Home town pride. So glad West side is here in Berlin. Great staff. Great service More

by Sue Wendt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan, Jeff Kapp

Print
Mar 15, 2025

West Side Garage, INC. responded

Thank you for your wonderful review, Sue! We're thrilled to hear that you have hometown pride and that you appreciate our great staff and service at West Side GM of Berlin. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

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