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Gene Dittenber

Overview Reviews (11) Inventory (169)

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Gene Dittenber

Service Advisor

Campbell Ford

2801 S 11th St
Niles, MI 49120

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4.6

11 Reviews

Overview Reviews (11) Inventory (169)

4.6

11 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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11 Reviews of Gene Dittenber

June 24, 2025

Dealership Rating

Employee Rating

Great communication and service was prompt and great. They took care of me as soon as Pulled up and I waited for about 15 minutes, and I was out the door. They took care of me as soon as Pulled up and I waited for about 15 minutes, and I was out the door. More

by cbrown65

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Austin Davey, Vincent Hernandez, Mobile Service, Colin Daly

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Jun 24, 2025 -

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 19, 2025

Dealership Rating

Employee Rating

Always prompt and friendly. Haven’t had any issues. Nice waiting area with drinks, snacks, charging and laptop stations and kids play area. Haven’t had any issues. Nice waiting area with drinks, snacks, charging and laptop stations and kids play area. More

by JULIA.DUSCHEK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Austin Davey, Vincent Hernandez, Mobile Service, Colin Daly

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Jun 19, 2025 -

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 14, 2025

Dealership Rating

Employee Rating

Salesman Jason was very helpful as usual and Service manager Austin was very helpful.Those two people are the reason I purchased a Vehicle there. . manager Austin was very helpful.Those two people are the reason I purchased a Vehicle there. . More

by blc51043

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bill Fletcher, Brian Lares, Austin Davey

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Jun 14, 2025 -

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 10, 2025

Dealership Rating

Employee Rating

Purchased my vehicle in December of 2024, and so far, every experience with Campbell has been great! every experience with Campbell has been great! More

by eaa513

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Katelyn Robbins, Colin Daly

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Jun 10, 2025 -

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

June 03, 2025

Dealership Rating

Employee Rating

Not welcoming. No interaction with sakes while sitting in the lobby for 90 minutes. Highly unusual. No interaction with sakes while sitting in the lobby for 90 minutes. Highly unusual. More

by DUANENELSON525

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gene Dittenber

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Jun 04, 2025 -

Campbell Ford responded

Duane, thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 25, 2025

Dealership Rating

Employee Rating

Fast , quality service from scheduling to finish. Collin, Gene, and Andrew were courteous and helpful Collin, Gene, and Andrew were courteous and helpful More

by LAURIELOUWHO2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 25, 2025 -

Campbell Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 24, 2025

Dealership Rating

Employee Rating

Tyler and Gene took great care of my sons vehicle, promptly in which I really appreciated promptly in which I really appreciated More

by Kentbuckeyes

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Austin Davey

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May 24, 2025 -

Campbell Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 23, 2025

Dealership Rating

Employee Rating

Tech was very nice and fast considering that he was given the wrong parts and it took about two hours for a twenty minute job to install my new trim pieces that were under recall!! Over very happy the wrong parts and it took about two hours for a twenty minute job to install my new trim pieces that were under recall!! Over very happy More

by EXPLORER26841

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Austin Davey, Vincent Hernandez, Mobile Service

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May 23, 2025 -

Campbell Ford responded

May 23, 2025

Dealership Rating

Employee Rating

I took my Maverick in for service again and as usual it was all done within a hour while waiting in a comfortable lobby with free coffee and snacks. Thanks Campbell Ford for all you do and with great frie was all done within a hour while waiting in a comfortable lobby with free coffee and snacks. Thanks Campbell Ford for all you do and with great friendly people. Duke Lawton More

by dukelawton6756

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Ziesmer, Austin Davey, Ron Metcalf, Vincent Hernandez, Bernie Pickett, Mobile Service

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May 23, 2025 -

Campbell Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Campbell Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

May 20, 2025

Dealership Rating

Employee Rating

Parts department and service people good to work with! ! I will be back for more parts and service! I’m a life long FORD owner! And my wife just bought a escape from Campbell ford last year. ! I will be back for more parts and service! I’m a life long FORD owner! And my wife just bought a escape from Campbell ford last year. More

by JB

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 20, 2025 -

Campbell Ford responded

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