Gavin Lawson
Gavin Lawson at Skyline Ford

Gavin Lawson | Page 20

Service Advisor

Skyline Ford

2510 Commercial St. SE
Salem, OR 97302

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4.2
327 Reviews
4.2

327 Reviews

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327 Reviews of Gavin Lawson

July 24, 2023

Dealership Rating
Employee Rating

Fiixed a problem a Portland dealer messed up badly. Done well- showed the mistake made by the other dealer/ great communication and responsive. Will go back More

by Senatormetsger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Marr, Nicholas Philips

Jul 26, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford! We look forward to working with you again!

July 23, 2023

Dealership Rating
Employee Rating

I bought a used Ford vehicle at another dealership. I brought it to Skyline to schedule some recall work. Fast and easy process and they even came to my home to do the work! Great service. Will continu More

by nikkie_p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake

Jul 26, 2023

Skyline Ford responded

We look forward to working with you again. Thank you for choosing Skyline Ford!

July 21, 2023

Dealership Rating
Employee Rating

Very personable and nice. Completed the recall and overview in a timely manner. Good job! More

by teenavan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2023

Skyline Ford responded

We are glad we could get your recall work done! Thank you for choosing Skyline Ford!

July 20, 2023

Dealership Rating
Employee Rating

Gavin and the Service Team are top notch. They'll assess what is going on with your vehicle, then give you a quote. My car's repair actually came in under budget. More

by jbrehe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2023

Skyline Ford responded

We do everything we can to save you money! Thank you for choosing Skyline Ford!

July 19, 2023

Dealership Rating
Employee Rating

Too long of a wait for a service appointment and then another wait for parts. More

by JMPOZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2023

Skyline Ford responded

Thank you for this feedback and review.

July 18, 2023

Dealership Rating
Employee Rating

Gavin was very helpful and informative. As was Art who also helped me alot. It took months for the part to come in but they did keep me up to date on what was happening. More

by maryanmw
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gonzalez

Jul 26, 2023

Skyline Ford responded

Thank you for sticking with us through these tough delivery timeframes. Thank you for choosing Skyline Ford!

July 13, 2023

Dealership Rating
Employee Rating

When I scheduled the appointment , they didn’t show up and had to call and remind them to come get it. Ask to have them call me but instead they text me. When I went to get in my car I found gloves , head More

by happyfeet_mp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenny Thomas

Jul 17, 2023

Skyline Ford responded

Thank you for this valuable feedback. We sharpen up that part of our process and make sure your next visit is deserving of all 5 stars.

July 12, 2023

Dealership Rating
Employee Rating

Great service good experience. Will continue to use them for repairs and maintenance of my vehicle More

by bfulton08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gonzalez, Jim Agur , Chad Clevenger

Jul 17, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

July 08, 2023

Dealership Rating
Employee Rating

Communicated with me every step of the way! Kind and courteous each time I was in More

by Nannifers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Marr

Jul 17, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

July 07, 2023

Dealership Rating
Employee Rating

Fransciso was beyond amazing. He was polite and very personable. Made it a great experience. More

by brandilee2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Francisco Arias, Jeff White, Arturo Gonzalez , Marc Merzenich

Jul 17, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

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