Gavin Lawson
Gavin Lawson at Skyline Ford

Gavin Lawson | Page 13

Service Advisor

Skyline Ford

2510 Commercial St. SE
Salem, OR 97302

Contact Me
4.2
327 Reviews
4.2

327 Reviews

Write a Review

327 Reviews of Gavin Lawson

March 08, 2024

Dealership Rating
Employee Rating

No one likes to answer there phone or return your call. Service took a couple of days longer than I was told. The rental car part of the warranty work is unexceptional More

by Jakeperkey
Recommend Dealer
No

Other Employees Tagged: Gavin Lawson

Apr 12, 2024

Skyline Ford responded

We understand the frustration of not receiving timely responses to phone calls and experiencing a service duration longer than initially communicated. Your feedback regarding the rental car aspect of the warranty work is duly noted. It's vital for us to provide exceptional customer service at every stage, including the warranty process.

March 08, 2024

Dealership Rating
Employee Rating

I arrived 15 minutes early and told Gavin I would wait for it. After waiting an hour I went out to service bay to check on my vehicle. Gavin forgot I was waiting ☹️ other than that I’m happy as always wit More

by RISENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Skyline Ford responded

We are sorry we forgot you there. Thank you for choosing Skyline Ford!

March 05, 2024

Dealership Rating
Employee Rating

They were excellent. Picked up my vehicle for service and brought it back to me all fixed. More

by SCHMID_ZELDA
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Gavin Lawson

Apr 12, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

February 29, 2024

Dealership Rating
Employee Rating

Amazing customer service, updates were always on time if not sooner. Great job Completely satisfied More

by chris.hambelton76
Recommend Dealer
Yes

Other Employees Tagged: Gavin Lawson

Apr 12, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

February 11, 2024

Dealership Rating
Employee Rating

Friendly professional helpful Nice atmosphere, clean, employees were all polite courteous. Nice area for waiting and clean More

by cathy.l.odom
Recommend Dealer
Yes

Other Employees Tagged: Gavin Lawson

Apr 13, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

February 11, 2024

Dealership Rating
Employee Rating

I have done this so many times already over the last 10+ years I don't know what else to say. More

by sharon
Recommend Dealer
Yes

Other Employees Tagged: Gavin Lawson

Apr 13, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

February 09, 2024

Dealership Rating
Employee Rating

Ok It was good already had to have the truck go in for service which is frustrating and we thought there. Would be a loaner vehicle available. Moving forward we will be using a local dealership for servic More

by JEFF.JUHL
Recommend Dealer
Yes

Other Employees Tagged: Gavin Lawson

Sep 05, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

February 08, 2024

Dealership Rating
Employee Rating

Every time I have had a vehicle in for service. I have always gotten excellent service. More

by MRMILKMAN
Recommend Dealer
Yes

Other Employees Tagged: Gavin Lawson

Feb 09, 2024

Skyline Ford responded

Always will too! Thank you for choosing Skyline Ford!

February 06, 2024

Dealership Rating
Employee Rating

It was fine. Gavin did as expected. Having to wait on a single bolt for a month, that's poor inventory. More

by BrandtDave65
Recommend Dealer
No

Other Employees Tagged: Gavin Lawson

Feb 07, 2024

Skyline Ford responded

We agree. Inventory shortages are tough all around and we appreciate your feedback and review. Thank you for choosing Skyline Ford.

February 05, 2024

Dealership Rating
Employee Rating

They always get my oil change dome in the time frame they give me. The waiting area is comfortable and the coffee is wonderful. I wouldn't to get my oil changed anywhere else. More

by Bffrfm98
Recommend Dealer
Yes

Other Employees Tagged: Gavin Lawson

Feb 07, 2024

Skyline Ford responded

Glad to hear it! Thank you for choosing Skyline Ford!

...
13
...

Dealership Inventory (291 Vehicles)

new 2026 Ford Ranger car, priced at $40,006
2026 Ford Ranger
new
Desert Sand exterior
Automatic
Four-wheel Drive
new 2026 Ford Transit-250 car, priced at $49,067
2026 Ford Transit-250
new
Oxford White exterior
Unknown
Rear-wheel Drive
new 2026 Ford Maverick car, priced at $37,468
2026 Ford Maverick
new
Ruby Red Metallic Tinted Clearcoat exterior
Automatic
All-wheel Drive
new 2026 Ford Expedition Max car, priced at $94,256
2026 Ford Expedition Max
new
Stone Blue Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Maverick car, priced at $32,841
2026 Ford Maverick
new
Orange Fury Metallic Tri-Coat exterior
CVT
All-wheel Drive
new 2026 Ford Maverick car, priced at $37,667
2026 Ford Maverick
new
Carbonized Gray Metallic exterior
Automatic
All-wheel Drive