All the individuals were very kind, I truly appreciate
the great customer service. Thank you for offering the option of bringing my car to my area, it was a great help! I have all positive feedback for th
the great customer service. Thank you for offering the option of bringing my car to my area, it was a great help! I have all positive feedback for the staff. My car was detailed, which I appreciate, however it seemed the only thing cared for inside was the floor. This does not change my opinion on the overall service - amazing team!
More
by KB
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
DavidClinton Nasuwa
Jul 23, 2025 -
Crest INFINITI responded
Thank you for taking the time to share your experience with us, KB. We are thrilled to hear that our team provided you with exceptional customer service and that everyone treated you with kindness. It means so much to know that our mobile service option was helpful for you and made the process more convenient.
We truly appreciate your positive feedback about our staff and are delighted that you found our team to be amazing. Your satisfaction with the overall service experience is wonderful to hear. We also value your honest feedback regarding the interior detailing, as it helps us continue to improve our services for all customers.
Thank you for choosing Crest INFINITI and for sharing your experience. We look forward to serving you again in the future.
Very pleasant experience.
Gassett is the absolute nicest guy who didn’t pressure us and bent over backwards to help.
Gassett is the absolute nicest guy who didn’t pressure us and bent over backwards to help.
More
by HEATHERCOX05
Verified Customer
Verified Customer
Other Employees Tagged:
Andy Beiriger, Kayla
I don't know who Braeden is.
I don't appreciate having to wait 3 hours to sign 5 documents, because I had my own loan. Whomever the guy was that made me wait yo sign documents wa
I don't appreciate having to wait 3 hours to sign 5 documents, because I had my own loan. Whomever the guy was that made me wait yo sign documents was incredibly rude. Im concerned about the quality of the "certified pre-owned" status being that you sold me a car with a faulty air bag. I don't even get to drive my new car because you're already having to work on it for a week. HUGE SAFETY ISSUE!!
GASSETT WAS WONDERFUL!!! I would recommend him, but DEFINITELY NOT CREST!
More
by LORAGOFF75
Verified Customer
Verified Customer
Other Employees Tagged:
Jeremy Hernandez
Jun 23, 2025 -
Crest INFINITI responded
Thank you for sharing your experience. We appreciate your feedback about the wait times and the issues with your vehicle. Please contact Myles Bates at MBates02@vtaig.com to address these concerns. Thank you.
Treated with Professional curtesy and knowledgeable with
product he was selling. Took time to explain options.
product he was selling. Took time to explain options.
More
by vince52pillai
Verified Customer
Verified Customer
Jun 18, 2025 -
Crest INFINITI responded
Thank you for your wonderful review! We are delighted to hear that you felt treated with professional courtesy and that our team was able to provide you with knowledgeable service. It's our priority to ensure that our customers are well-informed about their options. We appreciate your feedback and look forward to serving you again in the future!
Jun 18, 2025 -
Crest INFINITI responded
Thank you for your wonderful review! We are delighted to hear that you felt treated with professional courtesy and that our team was able to provide you with knowledgeable service. It's our priority to ensure that our customers are well-informed about their options. We appreciate your feedback and look forward to serving you again in the future!
If you’re looking for an honest, knowledgeable, and
respectful salesperson, I can’t recommend Gassett at Crest INFINITI enough. From the moment we walked in, he made the entire process smooth, stress-f
respectful salesperson, I can’t recommend Gassett at Crest INFINITI enough. From the moment we walked in, he made the entire process smooth, stress-free, and genuinely enjoyable. Gassett was professional and never pushy or overbearing. Instead, he took the time to understand exactly what we were looking for and provided us with all the information we needed to make an informed decision. He was transparent, patient, and answered every question without rushing or pressuring us.
Gassett also went above and beyond to work out a deal that made sense for our needs. At no point did it feel like a sales pitch—it felt like we were working with someone who truly wanted to help us find the right fit.
More
by hmsallen
Verified Customer
Verified Customer
Other Employees Tagged:
Andy Beiriger, Kayla
Jun 12, 2025 -
Crest INFINITI responded
Thank you for your fantastic review! We’re thrilled to hear about your positive experience with Gassett. Our team strives to provide a smooth and enjoyable process for every customer, and it's great to know we hit the mark. We appreciate your recommendation and hope to see you again soon!
Had a good service and buying experience at crest
Infiniti thank you so much . Appreciate it.
Infiniti thank you so much . Appreciate it.
More
by SHAMSUDDIN1181
Verified Customer
Verified Customer
Service Price Transparency
May 06, 2025 -
Crest INFINITI responded
Thank you for your review! We're so glad to hear you had a great service and buying experience with us. We truly appreciate your feedback and look forward to assisting you again in the future!
Great Dealership, recently replaced my engine under
warranty and took a while but made sure everything was done correctly including external parts according to OEM and assembly requirements.
warranty and took a while but made sure everything was done correctly including external parts according to OEM and assembly requirements.
More
by DYLAN
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Troy Dunn
Apr 24, 2025 -
Crest INFINITI responded
Thanks for your patience and for the great feedback! We're glad everything was taken care of properly and up to OEM standards. Let us know if you need anything else—we’re always here to help!
Overall great customer service, appreciate transparency
and that the quote provided over phone was aligned to actual payment once at dealership
and that the quote provided over phone was aligned to actual payment once at dealership
More
by LACRETIA.MALONE
Verified Customer
Verified Customer
Apr 03, 2025 -
Crest INFINITI responded
Thank you for your feedback! We’re glad to hear that you had a great experience and appreciated the transparency throughout the process. We strive to provide accurate information and ensure a seamless experience from start to finish. Thank you for choosing us!
Al and Gassett were wonderful.
They were knowledgeable and honest. They went above and beyond the call of duty.
They were knowledgeable and honest. They went above and beyond the call of duty.
More
by mlanderson19
Verified Customer
Verified Customer
Other Employees Tagged:
Al Conkleton
Mar 19, 2025 -
Crest INFINITI responded
Thank you for sharing your experience! We're thrilled to hear that Al and Gassett provided you with such excellent service. It's great to know that their knowledge and dedication made a positive impact. We’ll be sure to pass along your kind words to them. If you ever need anything else, don’t hesitate to reach out!
Service manager explained me all about the services done,
He also helped me quickly in rectifying the recalls on this vehicle. It was a great experice.
He also helped me quickly in rectifying the recalls on this vehicle. It was a great experice.
More
by RAJ_CHUNDI
Verified Customer
Verified Customer
Service Price Transparency
Feb 24, 2025 -
Crest INFINITI responded
Thank you for sharing your experience! We’re glad to hear that our service manager took the time to thoroughly explain the services performed and quickly helped resolve the recalls on your vehicle. We strive to ensure every customer has a great experience, and we appreciate your feedback. We look forward to assisting you again in the future!