I absolutely love this dealership and its service center.
They have the best people and most friendliest customer oriented people hired.
They have the best people and most friendliest customer oriented people hired.
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by chanbennett9310
Verified Customer
Verified Customer
Service Price Transparency
Sep 22, 2025 -
Crest INFINITI responded
We are overjoyed to hear about your wonderful experience with our dealership and service center. Your kind words about our team mean so much to us. We take great pride in hiring caring individuals who prioritize exceptional customer service, and it sounds like they made a positive impression on you. We truly appreciate customers like you who recognize the dedication our staff puts into creating a welcoming environment. Thank you for choosing Crest INFINITI and for taking the time to share your feedback.
Our all over experience was great.
Bassett was great in understanding the car I was looking for and bridging the gap.
Bassett was great in understanding the car I was looking for and bridging the gap.
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by aaghodke
Verified Customer
Verified Customer
Sep 17, 2025 -
Crest INFINITI responded
Thank you for taking the time to share your positive experience with us. We are delighted to hear that your overall experience was excellent and that our team was able to understand exactly what you were looking for in a vehicle. It means so much to us when we can successfully connect our customers with the right car and make the process smooth for you. Your feedback helps us continue providing the quality service that our customers deserve, and we truly appreciate you choosing us for your automotive needs.
I was greeted quickly and Al responded promptly to all my
texts. Everyone was very pleasant.
texts. Everyone was very pleasant.
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by Deanna
Other Employees Tagged:
Al Conkleton
Sep 05, 2025 -
Crest INFINITI responded
Thank you for taking the time to share your wonderful experience with us. We are overjoyed to hear that our team provided you with such prompt and pleasant service from the moment you arrived. It means so much to know that you felt welcomed right away and that your communication needs were handled quickly and effectively. Your kind words about the friendly atmosphere our team creates truly brighten our day. We appreciate your trust in us and look forward to continuing to provide you with the exceptional service you deserve.
Exceeded my expectations.
I added two other issues that I found the day of my appointment and they took care of everything.
I added two other issues that I found the day of my appointment and they took care of everything.
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by HEATHERCOX05
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Andy Beiriger, DavidClinton Nasuwa, Trevor
Jul 30, 2025 -
Crest INFINITI responded
Your positive feedback truly means a lot to us. We are thrilled that our service went beyond what you hoped for during your visit. It speaks volumes about our commitment when we can address additional concerns you discovered and handle everything seamlessly in one appointment. Your experience reflects exactly what we strive to deliver - comprehensive care that takes care of all your needs. Thank you for choosing Crest INFINITI and for sharing your wonderful experience.
All the individuals were very kind, I truly appreciate
the great customer service. Thank you for offering the option of bringing my car to my area, it was a great help! I have all positive feedback for th
the great customer service. Thank you for offering the option of bringing my car to my area, it was a great help! I have all positive feedback for the staff. My car was detailed, which I appreciate, however it seemed the only thing cared for inside was the floor. This does not change my opinion on the overall service - amazing team!
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by KB
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
DavidClinton Nasuwa
Jul 23, 2025 -
Crest INFINITI responded
Thank you for taking the time to share your experience with us, KB. We are thrilled to hear that our team provided you with exceptional customer service and that everyone treated you with kindness. It means so much to know that our mobile service option was helpful for you and made the process more convenient.
We truly appreciate your positive feedback about our staff and are delighted that you found our team to be amazing. Your satisfaction with the overall service experience is wonderful to hear. We also value your honest feedback regarding the interior detailing, as it helps us continue to improve our services for all customers.
Thank you for choosing Crest INFINITI and for sharing your experience. We look forward to serving you again in the future.
Very pleasant experience.
Gassett is the absolute nicest guy who didn’t pressure us and bent over backwards to help.
Gassett is the absolute nicest guy who didn’t pressure us and bent over backwards to help.
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by HEATHERCOX05
Verified Customer
Verified Customer
Other Employees Tagged:
Andy Beiriger, Kayla
I don't know who Braeden is.
I don't appreciate having to wait 3 hours to sign 5 documents, because I had my own loan. Whomever the guy was that made me wait yo sign documents wa
I don't appreciate having to wait 3 hours to sign 5 documents, because I had my own loan. Whomever the guy was that made me wait yo sign documents was incredibly rude. Im concerned about the quality of the "certified pre-owned" status being that you sold me a car with a faulty air bag. I don't even get to drive my new car because you're already having to work on it for a week. HUGE SAFETY ISSUE!!
GASSETT WAS WONDERFUL!!! I would recommend him, but DEFINITELY NOT CREST!
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by LORAGOFF75
Verified Customer
Verified Customer
Other Employees Tagged:
Jeremy Hernandez
Jun 23, 2025 -
Crest INFINITI responded
Thank you for sharing your experience. We appreciate your feedback about the wait times and the issues with your vehicle. Please contact Myles Bates at MBates02@vtaig.com to address these concerns. Thank you.
Treated with Professional curtesy and knowledgeable with
product he was selling. Took time to explain options.
product he was selling. Took time to explain options.
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by vince52pillai
Verified Customer
Verified Customer
Jun 18, 2025 -
Crest INFINITI responded
Thank you for your wonderful review! We are delighted to hear that you felt treated with professional courtesy and that our team was able to provide you with knowledgeable service. It's our priority to ensure that our customers are well-informed about their options. We appreciate your feedback and look forward to serving you again in the future!
Jun 18, 2025 -
Crest INFINITI responded
Thank you for your wonderful review! We are delighted to hear that you felt treated with professional courtesy and that our team was able to provide you with knowledgeable service. It's our priority to ensure that our customers are well-informed about their options. We appreciate your feedback and look forward to serving you again in the future!
If you’re looking for an honest, knowledgeable, and
respectful salesperson, I can’t recommend Gassett at Crest INFINITI enough. From the moment we walked in, he made the entire process smooth, stress-f
respectful salesperson, I can’t recommend Gassett at Crest INFINITI enough. From the moment we walked in, he made the entire process smooth, stress-free, and genuinely enjoyable. Gassett was professional and never pushy or overbearing. Instead, he took the time to understand exactly what we were looking for and provided us with all the information we needed to make an informed decision. He was transparent, patient, and answered every question without rushing or pressuring us.
Gassett also went above and beyond to work out a deal that made sense for our needs. At no point did it feel like a sales pitch—it felt like we were working with someone who truly wanted to help us find the right fit.
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by hmsallen
Verified Customer
Verified Customer
Other Employees Tagged:
Andy Beiriger, Kayla
Jun 12, 2025 -
Crest INFINITI responded
Thank you for your fantastic review! We’re thrilled to hear about your positive experience with Gassett. Our team strives to provide a smooth and enjoyable process for every customer, and it's great to know we hit the mark. We appreciate your recommendation and hope to see you again soon!
Had a good service and buying experience at crest
Infiniti thank you so much . Appreciate it.
Infiniti thank you so much . Appreciate it.
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by SHAMSUDDIN1181
Verified Customer
Verified Customer
Service Price Transparency
May 06, 2025 -
Crest INFINITI responded
Thank you for your review! We're so glad to hear you had a great service and buying experience with us. We truly appreciate your feedback and look forward to assisting you again in the future!