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Gary Yannibelli
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Gary Yannibelli
Certified Sales Professional
Big Star Cadillac
18100 Gulf Freeway, Building B
Friendswood, TX 77546
53 Reviews
To get up in the morning and know I have another opprtunity to sell a Cadillac is all the motivation I need. I also need you my wonderful client base that has been insturmental in my longevity at Big Star Cadillac thank you all Gary your transportation specialist..
Read moreDealership Experience
19 yrs, 8 mos
Specialties & Trainings
Nine times mark of excellence award,my clients come frist..
53 Reviews
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53 Reviews of Gary Yannibelli
March 14, 2025
hope this message finds you well. I am writing to express my concerns regarding the used car I purchased from your dealership on January 23. During the purchase process, I was informe I am writing to express my concerns regarding the used car I purchased from your dealership on January 23. During the purchase process, I was informed that the price was non-negotiable due to your extensive multi-point inspection of the vehicle. Additionally, I was assured that there was a 3-month, 3,000-mile warranty to cover any issues that might arise. Unfortunately, the service I received has not met my expectations. Here are the issues I have encountered: 1. Windshield Crack: There was a crack in the windshield, which was repaired before I picked up the car. 2. Tire Pressure: I noticed that the front of the car seemed to bounce when driving down the freeway, and I realized that all the tires were low in air by 10 pounds. 3. Windshield Wipers: The windshield wipers streak, affecting visibility. 4. Recalls: There are two recalls on the car that have not been addressed. 5. Brake Noise: I noticed a squealing noise from the brakes. Given these issues, I feel that the car did not receive a proper inspection. On the day I made an appointment to bring the car in for service, I called to speak with Gary, but he was unavailable. I explained to the receptionist that I wanted to ensure the car had a warranty before bringing it in. She informed me that I would need to bring the car in before they could check the warranty. I brought the car in on March 5. The gentleman in the service department suggested I take the car to a Volkswagen dealership because they would have better knowledge of checking the car. I explained that I brought it to Big Star Cadillac because of the warranty. He then informed me that the car did not have a warranty and said he would message Gary to call me. I called that afternoon, but Gary was not available. I left a message with the receptionist, who said she would send a message to the manager. As of March 14,2025, I have not heard back. More
by frank.gray
Verified Customer
January 31, 2025
Gary was great, would recommend him to anyone. He made everything easy and has been helpful after the purchase as well. He made everything easy and has been helpful after the purchase as well. More
by jenkahla
Other Employees Tagged: Lee Velazquez, Joel Olivares
January 31, 2025
Gary was very knowledgeable about the vehicle and what I wanted to purchase. Very professional and friendly. wanted to purchase. Very professional and friendly. More
by Marilyn Hill
Other Employees Tagged: Angela Davis
January 31, 2025
Perfect location with excellence in both sales and service! I’ve been a loyal customer for over 4 years and the the service department exceeds my expectations on every visit. service! I’ve been a loyal customer for over 4 years and the the service department exceeds my expectations on every visit. More
by Lifenet
Other Employees Tagged: Mike Pierce, Bobby Miller, Ainsley Roark
January 10, 2025
Everyone is aways polite and the dealer ship is aways clean and nice Bobby is aways really helpful clean and nice Bobby is aways really helpful More
by Peluche1814
Other Employees Tagged: Bobby Miller, Ainsley Roark
December 23, 2024
I found this dealership to be honest whether in the sales or in the service dept. or in the service dept. More
by Eric
Other Employees Tagged: Bobby Miller
December 18, 2024
My first visit to the remodeled dealership & was very spacious & bright. Was good to see Ms Denise at front desk & greeted by her cordial hospitality. spacious & bright. Was good to see Ms Denise at front desk & greeted by her cordial hospitality. More
by BECKYMC3
Other Employees Tagged: Bobby Miller, LeAnna Kerr, Joel Olivares
November 25, 2024
I especially thank Daisy G. and Demy for their excellent hands on service.Big Star is the best and Demy for their excellent hands on service.Big Star is the best More
by davidlmcgrew
Other Employees Tagged: Daisy Gutierrez , Demy
November 19, 2024
I like the dealership and have recommended the dealership and Gary to several family members and friends and Gary to several family members and friends More
by Sc
Other Employees Tagged: Angela Davis, Bobby Miller
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