Gary Pratt
Gary Pratt at Germain Toyota of Columbus
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Gary Pratt

Parts Consultant

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

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5 Reviews

Hello, I’m Gary Pratt, Parts Consultant here at Germain Toyota of Columbus. I have been a member of the Germain team since 1987. Prior to joining Germain I worked in a motorcycle shop and served in the U.S. Army. As a member of the military, I worked with helicopter parts and brought the training as well as the military discipline and dedication with me. I adapt my service to meet the needs of each and every guest. Born and raised in Columbus, OH I have family in the area which keeps me from heading south to warmer weather. I graduated from Reynoldsburg HS. My beautiful wife Kathy and I have been married for 3 years and I have 3 grown children. In my free time, I enjoy motorcycling and woodworking. My favorite go to vacation spot varies. I love the mountains so I enjoy Tennessee, North Carolina, Rocky Mountains these are great escapes on my bike with all the winding roads. My favorite Toyota’s are the trucks since they are made to haul.

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5 Reviews

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5 Reviews of Gary Pratt

April 02, 2024

Dealership Rating
Employee Rating

Demetrius Davis was very helpful and knowledgeable with stepping me through the process of purchasing a 2024 Toyota 4Runner. He was patient with me as I considered add ons such as extended service plans. I More

by candleshoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 03, 2024

Germain Toyota of Columbus responded

That's great news. Thanks for stopping by to let us know how pleased you were with the supportive dealership visit Demetrius provided for you. We hope to do it again some day, but until then please enjoy safe and pleasant travels. Best Regards, Marcello Frustaci General Manager

September 16, 2020

Dealership Rating
Employee Rating

Thank you for treating us with respect and of course finding the right vehicle for my wife. Gary Romain was fantastic not pushy but just honest and worked out our whole deal. You now built my trust in a More

by MARTINI4477
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Woody , Jake Reynolds, Gary Romine, Heather Romine, Heather Romain

Sep 17, 2020

Germain Toyota of Columbus responded

Martin, We would like to thank you for your recommendations and for this 5-Star review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Toyota with only the best there is to offer. Enjoy the road in your new ride. Best Regards, Rich Newsome General Manager

September 04, 2020

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Employee Rating

Salespeople was great. Finance guy was awful, rude to my wife, tried to play us against each other. Don't go there. Finance guy turned us off for good. More

by papawhanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Demetrius Davis, John Woody , Cody Close

Oct 22, 2020

Germain Toyota of Columbus responded

We are sorry to hear you were not satisfied with your experience at our dealership. It is never acceptable for any member of our team to come across as being rude to any guest and for that, we do apologize. We would like to learn more about your visit, please contact our Director of Customer Experience David Taynor at dtaynor@germainmotorco.com and allow him the opportunity to speak directly with you regarding your concerns. Best Regards, Rich Newsome General Manager

April 23, 2018

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Employee Rating

very helpful, considerate and informative I have used Germain Toyota service center for many years. I have always been extremely satisfied with their work and the professionalism of the staff More

by BRIGGSAMY55
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Tracy Goleman

Apr 24, 2018

Germain Toyota of Columbus responded

We appreciate your continued business and kind words about our team. Best Regards, Rich Newsome General Manager

July 18, 2017

Dealership Rating
Employee Rating

They work seemlessly As a past employee I realize how hard it is to make everything perfect, but Brian treated me well, and my Highlander was finished quicker than expecte More

by Pastproud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michelle Kimble, Hope Liszt, Germain Toyota Service Team, Brian

Jul 19, 2017

Germain Toyota of Columbus responded

We truly appreciate your business and the kind words you shared about your service experience with our team. Best Regards, Rich Newsome General Manager

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