Gary Nelson
Gary Nelson at Coastal Kia
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Gary Nelson

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
266 Reviews
4.8

266 Reviews

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266 Reviews of Gary Nelson

March 12, 2025

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Employee Rating

Excellent Service. was kept informed of progress during the servicing process. offered to give me a ride home. More

by peggy.madsen
Service Price Transparency
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Recommend Dealer
Yes
Mar 12, 2025

Coastal Kia responded

Wonderful Peggy! Thank you! We truly appreciate the five star service review and high marks for our Service Consultant Gary Nelson. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

March 11, 2025

Dealership Rating
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Very professional and kind personnel. Everything was explained very clearly and everyone was very helpful. Thank you! More

by JARAMARIANELLA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman, Marquita Best

Mar 12, 2025

Coastal Kia responded

Much appreciated! Thank you for the five star service review and compliments for our service team. We love the feedback including, "very professional and kind personnel." It was thoughtful of you to go online and rate your recent experience. Thanks again!

March 10, 2025

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Since 2020, Coastal KIA has provided my family and I outstanding service, and we thank you. Although I fear leaving someone out from this last weekend's service, I'll give it a shot anyway. I called M More

by LANGSINLET
Service Price Transparency
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Recommend Dealer
Yes
Mar 10, 2025

Coastal Kia responded

Wow Kurt! Thank you for the amazing testimonial and for mentioning SO MANY of our team members by name. We truly appreciate you taking time to leave such an extraordinary heartfelt review. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. We are truly humbled by your amazing feedback. Please do not hesitate to reach out if you need us.

March 08, 2025

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Coastal Kia staff is always wonderful to work with. They are prompt, courteous and knowledgeable. More

by sksanders0915
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Darren Gokey

Mar 10, 2025

Coastal Kia responded

We sincerely appreciate the five star service review and compliments for our staff. We love the feedback including, "they are prompt, courteous and knowledgeable. Thank you for trusting Coastal Kia with your automotive service needs.

February 23, 2025

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Employee Rating

very professional serivce staff, got me in and out within the time frame given on arrival. More

by edronda
Service Price Transparency
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Recommend Dealer
Yes
Feb 24, 2025

Coastal Kia responded

Wonderful news! We truly appreciate the five star service review and gracious compliments. Please do not hesitate to reach out if you need us. Thank you for choosing Coastal Kia for your automotive service needs.

February 07, 2025

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Helpful, anxious to take care of my Kia, kept me informed of progress, and cleaned car More

by mhennigh91
Service Price Transparency
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Recommend Dealer
Yes
Feb 07, 2025

Coastal Kia responded

Great news! Thank you! We appreciate the five star review and high marks for our Service Consultant Gary Nelson. We love the feedback including, "helpful, anxious to take care of my Kia.... kept me informed." It was thoughtful of you to rate your recent experience. Thanks again!

February 04, 2025

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I waited to long for a set of tires and an alignment around 3 hours. My advisor checked on me regularly to make sure I was alright. More

by LINDAHIGHSMITHNEWTON
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 04, 2025

Coastal Kia responded

Thank you for the high marks. We truly appreciate your patience during your recent service visit. We appreciate the helpful feedback. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us. Thanks again.

February 04, 2025

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Employee Rating

My wait period this time was too long for a set of tires and an alignment which was around 3 hours. I can say that my advisor was very nice and check on me from time to time to make sure I was alright More

by LINDAHIGHSMITHNEWTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2025

Coastal Kia responded

Thank you for the high marks. We truly appreciate your patience during your recent service visit. We appreciate the helpful feedback. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us. Thanks again.

February 04, 2025

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Employee Rating

This dealership is clean, work on the vehicle is timely and the have good communication. Kids enjoy the snack bar and truck riding toy. More

by SARAH74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Feb 05, 2025

Coastal Kia responded

Thank you for the five star service review and compliments for our facilities and staff. It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia for your automotive service needs.

January 31, 2025

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Employee Rating

as always, the service techs were great. I was kept informed through the service process if all was well or if there was any issues of which there was. I was informed the item was good to More

by jackgo2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marquita Best

Jan 31, 2025

Coastal Kia responded

Thank you for the five star service review and high marks for our service consultants Gary Nelson and Marquita Best. We love the feedback including, "as always, the service techs were great... I was kept informed through the service process." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

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