Gary Nelson

Helpful, anxious to take care of my Kia, kept me informed of progress, and cleaned car of progress, and cleaned car More

by mhennigh91 Verified Customer Verified Customer

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I waited to long for a set of tires and an alignment around 3 hours. My advisor checked on me regularly to make sure I was alright. around 3 hours. My advisor checked on me regularly to make sure I was alright. More

by LINDAHIGHSMITHNEWTON Verified Customer Verified Customer

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My wait period this time was too long for a set of tires and an alignment which was around 3 hours. I can say that my advisor was very nice and check on me from time to time to make sure I was alright and an alignment which was around 3 hours. I can say that my advisor was very nice and check on me from time to time to make sure I was alright More

by LINDAHIGHSMITHNEWTON Verified Customer Verified Customer

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This dealership is clean, work on the vehicle is timely and the have good communication. Kids enjoy the snack bar and truck riding toy. and the have good communication. Kids enjoy the snack bar and truck riding toy. More

by SARAH74 Verified Customer Verified Customer

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as always, the service techs were great. I was kept informed through the service process if all was well or if there was any issues of which there was. I was informed the item was good to I was kept informed through the service process if all was well or if there was any issues of which there was. I was informed the item was good to go til next time. I really do appreciate the heads up for future work/cost that will be needed. More

by jackgo2002 Verified Customer Verified Customer

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They greet you as soon as you enter the door and are always friendly and professional. always friendly and professional. More

by SULLIVANCANADY1 Verified Customer Verified Customer

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The work done was great. The person I interacted with at the counter always seemed annoyed. The person I interacted with at the counter always seemed annoyed. More

by JOHNJOHN660 Verified Customer Verified Customer

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Called to let them know exact piece of trim needed replaced-instead of asking me to stop by to verify if they needed to order I was to make an appointment….only to make another appointment for actual replaced-instead of asking me to stop by to verify if they needed to order I was to make an appointment….only to make another appointment for actual replacement (installation) 2 appointments, 2 interrupted work days for me when same repair could and should have been done in 1 Waste of my time More

by rxdynda Verified Customer Verified Customer

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Dealership was verry neat and clean as for the service rep's. I talked with several of the rep's and they have been very helpful. I am concerned about one issue. When I release the brake to step on the ac rep's. I talked with several of the rep's and they have been very helpful. I am concerned about one issue. When I release the brake to step on the accelerator it makes a clonking noise. Service mechanic wouldn't do anything because he didn't hear the noise. It doesn't do it all the time. Please believe me and I am concerned if it is a brake issue. More

by meowser Verified Customer Verified Customer

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Dealership personnel was friendly, courteous, and very professional. They gave me the feeling that made me want to return again. professional. They gave me the feeling that made me want to return again. More

by reverendaford Verified Customer Verified Customer

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