Excellent Service.
was kept informed of progress during the servicing process. offered to give me a ride home.
was kept informed of progress during the servicing process. offered to give me a ride home.
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by peggy.madsen
Verified Customer
Verified Customer
Service Price Transparency
Mar 12, 2025 -
Coastal Kia responded
Wonderful Peggy! Thank you! We truly appreciate the five star service review and high marks for our Service Consultant Gary Nelson. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.
Very professional and kind personnel.
Everything was explained very clearly and everyone was very helpful. Thank you!
Everything was explained very clearly and everyone was very helpful. Thank you!
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by JARAMARIANELLA
Verified Customer
Verified Customer
Service Price Transparency
Mar 12, 2025 -
Coastal Kia responded
Much appreciated! Thank you for the five star service review and compliments for our service team. We love the feedback including, "very professional and kind personnel." It was thoughtful of you to go online and rate your recent experience. Thanks again!
Since 2020, Coastal KIA has provided my family and I
outstanding service, and we thank you. Although I fear leaving someone out from this last weekend's service, I'll give it a shot anyway.
I called M
outstanding service, and we thank you. Although I fear leaving someone out from this last weekend's service, I'll give it a shot anyway.
I called Mr. Tomlin late last week from the road, seeking any early appointment Saturday (3/8) and he gladly fit me in, stating he wouldn't be working Saturday, but I'd be in good hands none-the-less. Upon entering, Mr. Nelson & Mr. Weisman greeted me by name, although both were involved with other customers at the time (oh, and although they weren't there Saturday, both Mr. Wigger & Mr. Kirschner always makes a point to greet me). Mr. Gorkey stepped in and asked if he could be of service, and he patiently listened to my concerns, assuring me he'd take care of everything AND throw in a free car wash! Ed was the shuttle driver that day and he graciously gave me a lift home...and again back to the dealership later in the day when I called. I appreciate his kindness and help, as do I David (who has given me rides in the past). Ms. Best was the one who called me later in the day to inform me my car was ready, and upon arrival, Mr. Gorkey checked me out.
The result? No charge!...AND a free car wash!
I could, should say more, but alas...I've got to get back to work myself! All that to say, "Thank you!" for your professionalism, your customer service, your clean & friendly facility, and fresh coffee! You've got my business!
Blessings to the Coastal KIA family in 2025.
RS, Kurt Lang
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by LANGSINLET
Verified Customer
Verified Customer
Service Price Transparency
Mar 10, 2025 -
Coastal Kia responded
Wow Kurt! Thank you for the amazing testimonial and for mentioning SO MANY of our team members by name. We truly appreciate you taking time to leave such an extraordinary heartfelt review. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. We are truly humbled by your amazing feedback. Please do not hesitate to reach out if you need us.
Coastal Kia staff is always wonderful to work with.
They are prompt, courteous and knowledgeable.
They are prompt, courteous and knowledgeable.
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by sksanders0915
Verified Customer
Verified Customer
Service Price Transparency
Mar 10, 2025 -
Coastal Kia responded
We sincerely appreciate the five star service review and compliments for our staff. We love the feedback including, "they are prompt, courteous and knowledgeable. Thank you for trusting Coastal Kia with your automotive service needs.
very professional serivce staff, got me in and out
within the time frame given on arrival.
within the time frame given on arrival.
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by edronda
Verified Customer
Verified Customer
Service Price Transparency
Feb 24, 2025 -
Coastal Kia responded
Wonderful news! We truly appreciate the five star service review and gracious compliments. Please do not hesitate to reach out if you need us. Thank you for choosing Coastal Kia for your automotive service needs.
Helpful, anxious to take care of my Kia, kept me informed
of progress, and cleaned car
of progress, and cleaned car
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by mhennigh91
Verified Customer
Verified Customer
Service Price Transparency
Feb 07, 2025 -
Coastal Kia responded
Great news! Thank you! We appreciate the five star review and high marks for our Service Consultant Gary Nelson. We love the feedback including, "helpful, anxious to take care of my Kia.... kept me informed." It was thoughtful of you to rate your recent experience. Thanks again!
I waited to long for a set of tires and an alignment
around 3 hours. My advisor checked on me regularly to make sure I was alright.
around 3 hours. My advisor checked on me regularly to make sure I was alright.
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by LINDAHIGHSMITHNEWTON
Verified Customer
Verified Customer
Service Price Transparency
Feb 04, 2025 -
Coastal Kia responded
Thank you for the high marks. We truly appreciate your patience during your recent service visit. We appreciate the helpful feedback. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us. Thanks again.
My wait period this time was too long for a set of tires
and an alignment which was around 3 hours. I can say that my advisor was very nice and check on me from time to time to make sure I was alright
and an alignment which was around 3 hours. I can say that my advisor was very nice and check on me from time to time to make sure I was alright
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by LINDAHIGHSMITHNEWTON
Verified Customer
Verified Customer
Service Price Transparency
Feb 04, 2025 -
Coastal Kia responded
Thank you for the high marks. We truly appreciate your patience during your recent service visit. We appreciate the helpful feedback. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us. Thanks again.
This dealership is clean, work on the vehicle is timely
and the have good communication. Kids enjoy the snack bar and truck riding toy.
and the have good communication. Kids enjoy the snack bar and truck riding toy.
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by SARAH74
Verified Customer
Verified Customer
Service Price Transparency
Feb 05, 2025 -
Coastal Kia responded
Thank you for the five star service review and compliments for our facilities and staff. It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia for your automotive service needs.
as always, the service techs were great.
I was kept informed through the service process if all was well or if there was any issues of which there was. I was informed the item was good to
I was kept informed through the service process if all was well or if there was any issues of which there was. I was informed the item was good to go til next time. I really do appreciate the heads up for future work/cost that will be needed.
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by jackgo2002
Verified Customer
Verified Customer
Service Price Transparency
Jan 31, 2025 -
Coastal Kia responded
Thank you for the five star service review and high marks for our service consultants Gary Nelson and Marquita Best. We love the feedback including, "as always, the service techs were great... I was kept informed through the service process." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.