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Gary Nelson
Gary Nelson at Coastal Kia
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Gary Nelson

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
277 Reviews
4.8

277 Reviews

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277 Reviews of Gary Nelson

April 20, 2025

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Employee Rating

I was greeted very soon after arriving. He got me checked in and reviewed what service I needed and what was recommended. Told me how long it would take as I would be waiting for the car. More

by RABBRD31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

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Apr 20, 2025

Coastal Kia responded

Thank you for the high marks and heartfelt testimonial. We appreciate you sharing your recent service experience thoughts online. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting us with your automotive service needs. We are here if you need anything.

April 16, 2025

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Employee Rating

Always great service. The people are awesome and maintenance Always fast and great. I am a long time customer. More

by angela__oconnor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman, Darren Gokey

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Apr 17, 2025

Coastal Kia responded

We truly appreciate your loyalty and high marks. Thank you for your trust. We sincerely appreciate the five star rating and compliments for our service team. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

April 14, 2025

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Employee Rating

Service person was rude. Dealership/servicr ctr hasnt lived up to expectations during last several visits. Coastal failed to respond to multiple complaints. More

by TJMURPH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tyler D

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Apr 15, 2025

Coastal Kia responded

Please call our Service Director, John Wigger, on his direct line. His number is 910-798-4716. We would like to discuss your service visit with you when time permits. We look forward to your call. Thank you

April 09, 2025

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Employee Rating

Everyone was friendly on greeting. My service advisor, Gary was attentive and helpful in explaining some additional services. More

by mkeggleston
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 10, 2025

Coastal Kia responded

We sincerely appreciate the five star service review. It was thoughtful of you to mention Gary Nelson by name. Thank you for the gracious feedback. We love hearing how our team took good care of you and you had a pleasant service experience. Thank you for choosing Coastal Kia!

April 08, 2025

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Employee Rating

Always a lovely experience. I would hightly recommend this Kia dealership to friends and family. More

by lrdnc31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman, Darren Gokey, Tony Kirschner, Marquita Best, David Knowles, Jay Turner, Aubrey Madison

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Apr 09, 2025

Coastal Kia responded

Outstanding! We truly appreciate the five star review and high marks for so many of our individual staff members. Thank you for the high recommendations and thoughtful comments. Please do not hesitate to reach out if you need us. Thanks again!

April 03, 2025

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Employee Rating

The people were polite and friendly. They made me at ease when dropping off my vehicle and when picking g it up and paying for the services. Howard and Markita were amazing. More

by LISAMCCRELESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman, Marquita Best , Howard

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Apr 03, 2025

Coastal Kia responded

Thank you! We appreciate the high marks and compliments for our service team members. We strive to deliver a truly exceptional experience to every client during every visit. Thanks again!

April 02, 2025

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Employee Rating

Friendly and fast service. From check-in, shuttle service to check out is smooth. Darren kept me informed while they worked on my car and if additional work was recommended, th More

by MARTINAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman, Darren Gokey, Marquita Best, David Knowles, Jay Turner

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Apr 03, 2025

Coastal Kia responded

Outstanding! Thank you for the five star service review and high marks for so many of our team members. We truly appreciate the five star review and gracious feedback. We are here if you need us. Thank you!

April 02, 2025

Dealership Rating
Employee Rating

I had my oil changed and tires rotated on my Kia Sportage. The service went well. More

by Cory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin

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Apr 03, 2025

Coastal Kia responded

Great news! We appreciate the five star review and gracious compliments. It was thoughtful of you to rate Bob Tomlin and Gary Nelson with such high marks. Thank you for trusting Coastal Kia with your automotive service needs.

March 26, 2025

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Employee Rating

Sam and Gary continue to step up and get me taken care of. Top notch service each time. More

by pzimmer0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman, Tony Kirschner

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Mar 26, 2025

Coastal Kia responded

Thank you for the five star service review! It was thoughtful of you to mention Sam and Gary in our service department. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

March 22, 2025

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Employee Rating

Outstanding service team and always professional. I have had the pleasure of working with Gary and David (shuttle driver) several times and look forward to working with them in the future. More

by DRZYZGAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Knowles

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Mar 24, 2025

Coastal Kia responded

Great news! Thank you! We appreciate the five star review. It was thoughtful of you to mention our Service Consultant, Gary Nelson, and our Shuttle Driver, David Knowles, by name. We sincerely appreciate your loyalty and are here if you need us. Thank you for choosing Coastal Kia!

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