Gary Nelson

They greet you as soon as you enter the door and are always friendly and professional. always friendly and professional. More

by SULLIVANCANADY1 Verified Customer Verified Customer

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The work done was great. The person I interacted with at the counter always seemed annoyed. The person I interacted with at the counter always seemed annoyed. More

by JOHNJOHN660 Verified Customer Verified Customer

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Called to let them know exact piece of trim needed replaced-instead of asking me to stop by to verify if they needed to order I was to make an appointment….only to make another appointment for actual replaced-instead of asking me to stop by to verify if they needed to order I was to make an appointment….only to make another appointment for actual replacement (installation) 2 appointments, 2 interrupted work days for me when same repair could and should have been done in 1 Waste of my time More

by rxdynda Verified Customer Verified Customer

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Dealership personnel was friendly, courteous, and very professional. They gave me the feeling that made me want to return again. professional. They gave me the feeling that made me want to return again. More

by reverendaford Verified Customer Verified Customer

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Dealership was verry neat and clean as for the service rep's. I talked with several of the rep's and they have been very helpful. I am concerned about one issue. When I release the brake to step on the ac rep's. I talked with several of the rep's and they have been very helpful. I am concerned about one issue. When I release the brake to step on the accelerator it makes a clonking noise. Service mechanic wouldn't do anything because he didn't hear the noise. It doesn't do it all the time. Please believe me and I am concerned if it is a brake issue. More

by meowser Verified Customer Verified Customer

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Did everything they could to solve the problem with my in warranty Kia Soul. Hope it was a one off occurrence warranty Kia Soul. Hope it was a one off occurrence More

by misterboy2001 Verified Customer Verified Customer

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Gary, Sam, and the whole team are awesome! Always keeping my Kia in top shape. David was a good shuttle driver too. Always keeping my Kia in top shape. David was a good shuttle driver too. More

by WESLEYSON.SON1 Verified Customer Verified Customer

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Great people got me in an out quick friendly went the extra mile to please extra mile to please More

by CHICKEN_525 Verified Customer Verified Customer

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Great service department and great customer service overall.They have an amazing shuttle service as well. overall.They have an amazing shuttle service as well. More

by Jose Cerro Verified Customer Verified Customer

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I loved the KIA app connectivity feature to schedule the appointment. It was great and easy to use. Also I could get an appointment the next day which was great. I was promised an hour and 15 minute complet appointment. It was great and easy to use. Also I could get an appointment the next day which was great. I was promised an hour and 15 minute completion and it was quite a bit longer. Oil change and tire rotation was over two hours. Hopefully this is not the norm. More

by Robscochran Verified Customer Verified Customer

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