Gary Hasselman | Page 26

The "Team" The whole team from "top down" is great to work with. Friendly, honest, helpful. do what they say and stand behind their promises. would highly rec The whole team from "top down" is great to work with. Friendly, honest, helpful. do what they say and stand behind their promises. would highly recommend this dealership to anyone. More

by GREGBRENNEMAN Verified Customer Verified Customer

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Problem fixed It took a few visit but I am happy with my 2017 truck. I am very sensitive to how my truck rides on the hwy. Most people may put up with or not no It took a few visit but I am happy with my 2017 truck. I am very sensitive to how my truck rides on the hwy. Most people may put up with or not notice the same as me. A quick 1200 mile snow ski trip and the truck drove easy.. More

by zmike289 Verified Customer Verified Customer

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Great customer service very helpful I had a shaking problem with my car took it into the shop and I took care of it with no problem at all very good customer service I recommend this sho I had a shaking problem with my car took it into the shop and I took care of it with no problem at all very good customer service I recommend this shop to anyone More

by JBLMCCOY96 Verified Customer Verified Customer

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Fast Service The service was fast and friendly. They fit me in first thing in the morning for an oil change and only took 30 minutes to finish. The service was fast and friendly. They fit me in first thing in the morning for an oil change and only took 30 minutes to finish. More

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Service Department is the Best!! The service department at Holm Automotive is always top notch. All the employees in service are always treating you like family and there to help. Act The service department at Holm Automotive is always top notch. All the employees in service are always treating you like family and there to help. Actually all employees of Holm Auto are super friendly and helpful, making you feel like you are wanted there and important to them. I limped our vehicle into Holm Automotive after hours and let Chuck know it would be there. He was right on it like always and had it done and running again in no time. Its an old vehicle but she is back on the road again and we are in business. You just can't beat it! I will always use Holm Automotive for all my vehicle needs! More

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All around great sevice Always satisfied with Holmes, easy to work with and good service and a fair price. Got a couple free oil changes even though I bought at another deale Always satisfied with Holmes, easy to work with and good service and a fair price. Got a couple free oil changes even though I bought at another dealer. These guys are great at what they do. More

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My favorite dealer ever! I have been going here for years and the experience is always a most excellent adventure! They will treat you like a person, not just another customer I have been going here for years and the experience is always a most excellent adventure! They will treat you like a person, not just another customer. They stay in touch and know you by name when you come in the door! The hospitality is awesome. I have had experience with the service department as well and the service is no different in that department. After you find the deal you were looking for it's a no pressure routine and you will enjoy the whole experience. Some of my favorite folks work there and it's not a new staff every time you walk thru the door. I believe the staff is as happy to be there as I am! The dealership is also beautiful and super clean. I will keep coming back to Tim Holm for all of my future vehicle purchases. More

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Purchasing a different vehicle On November 13, 2017, my wife and I took our 2007 Cadillac DTS with 116,000 plus miles on it in for a "check engine" light consultation. As we pulled On November 13, 2017, my wife and I took our 2007 Cadillac DTS with 116,000 plus miles on it in for a "check engine" light consultation. As we pulled into the parking lot at Holm Auto Center, I noticed a Tahoe setting on a ramp display. I have admired those vehicles for almost a year, but having been a Cadillac owner for 34 years, never thought I could give up my Cadillac. While our car was being serviced, I asked Chris Eckert, if I could just look inside the Tahoe. "Sure, no problem" he stated. Looking inside was the beginning of a new relationship. Then Chris stated, "I was welcome to take the Tahoe for a drive". I responded with "No, that would be a huge mistake on my part." I walked around the lot some more being drawn back to the "gently used" Tahoe. Chris was still in the showroom. I told him I changed my mind and my wife and I wanted to test drive the Tahoe. We did and "the rest is history." Eric Altwegg has been our salesperson since 2000. Upon his arrival, we began the paperwork to work a deal, which included working with Corey Neufeld and the financial/used car team. There was a "drop dead" payment, which we had to have in order to make the deal. The team was amazing!!! Our expectations were met and to some degree exceeded. This is the kind of team we have worked with on 14 of our own purchases, The awesome service staff is another reason we remain loyal customers and make regular referrals to Holm Automotive. Tim Holm completed our visit on the day we purchased the Tahoe. He was rather surprised that we would no longer be Cadillac owners, but congratulated us on our purchase and stated how much he appreciated our valued relationship. Holm Auto Center is a "family" to us. They take care of us and we show our appreciation by providing referrals and my wife's outstanding baked goods on special occasions. More

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Flat Out of Nowhere My family and I were traveling from Colorado to North Carolina. We had an unexpected flat on I-70 East. We had purchased the tires only 4 months ago. My family and I were traveling from Colorado to North Carolina. We had an unexpected flat on I-70 East. We had purchased the tires only 4 months ago. We were lucky to find the dealership open. Also, our car had an unusual sized tire. Thankfully the dealership was open late and had the tire we needed. The service was excellent and Jamie Avers, Service consultant, was most helpful and understood our need to get back to NC. More

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Educational, Interesting, Excitting This dealership is a very quality dealership-very clean, respectful, very friendly, ready for any question, ready to help, explain, before you leave t This dealership is a very quality dealership-very clean, respectful, very friendly, ready for any question, ready to help, explain, before you leave the parking lot. There might be a crunch of time, but you would never know it...they take their time to understand what you want, your concerns, your budget, your questions...they definitely want the customer totally satisfied. More

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