Gary Hasselman | Page 25

Outstanding customer service My back left door of my 2014 Chevy Sonic was damaged due to a recent accident and I have done business with Holm in past and they've continued to exce My back left door of my 2014 Chevy Sonic was damaged due to a recent accident and I have done business with Holm in past and they've continued to exceed my expectations thus far. From their service advisor to their service manager everyone was extremely nice and knowledgeable about how long it would take to replace the door and worked extremely well with my insurance company to insure that I got my car back as soon as possible More

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Quick, Friendly, and Reliable When I first arrived in Abilene, I had just had my car surprise me with an engine cutoff on the highway. Luckily, Abilene was my destination, so I imm When I first arrived in Abilene, I had just had my car surprise me with an engine cutoff on the highway. Luckily, Abilene was my destination, so I immediately went into Holm (which is also a AAA certified/partnered service center) and had them take a look. Greg Bilderback (the service technician) listened patiently and intently to my explanation of the engine cutoff. He asked me a few questions and decided it might be my alternator, but to drive a little more and report back. When my problem escalated a week later, I went back. Greg was there and remembered my name and my original diagnosis. He looked, listened, and decided my problem was the alternator for sure. He offered to get me a rental car, but I decided just to wait, as he said it would take about 3 hours. He called quickly with an estimate after I left, and 3.5 hours later, he called to tell me it was all done. Greg even gave me a visual overview of all the work done and explained every step of the repair. I will be sad when I leave Abilene, because I have an immense amount of trust and respect with the Holm Automotive Center. I received a 10% discount through my AAA membership. More

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As good as it gets No high pressure sales. Enjoyed the time and questions answered by Mandi. Followed through with everything that was promised. Real professionals and g No high pressure sales. Enjoyed the time and questions answered by Mandi. Followed through with everything that was promised. Real professionals and great customer services. More

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Love the service I got. They always take care of me get to the bottom of my trouble! We will go no where else for work or to buy a car. They always take care of me get to the bottom of my trouble! We will go no where else for work or to buy a car. More

by cfrepair Verified Customer Verified Customer

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Outstanding service Great service and done in a very timely manner. Answered all of my questions and if they didn't know they found an answer immediately. Great service and done in a very timely manner. Answered all of my questions and if they didn't know they found an answer immediately. More

by n.arriaga_05 Verified Customer Verified Customer

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Friendly/ curtious/ through/and quick. Well done. Two thumbs up. See title. I am not associated with anyone connected to this dealership. We bought the car from Mandi. She really took great Well done. Two thumbs up. See title. I am not associated with anyone connected to this dealership. We bought the car from Mandi. She really took great care of my wife and I. Excellent job. More

by RMUNDY3 Verified Customer Verified Customer

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Oil change Made an appointment. The got us in right away. Showed up everyone was so nice. All went well. My husband called an hour later and picked up our ca Made an appointment. The got us in right away. Showed up everyone was so nice. All went well. My husband called an hour later and picked up our car. Great job guys. More

by larson4963 Verified Customer Verified Customer

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Fast friendly service. Fast friendly and hassle free service. Greg and Jamie are on top of their game, great customer service and always with a smile! Everyone at the dealer Fast friendly and hassle free service. Greg and Jamie are on top of their game, great customer service and always with a smile! Everyone at the dealership are helpful and knowledgeable! More

by RonKJensen Verified Customer Verified Customer

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A+ Customer Service I made an online appointment for an oil change. At the time, I didn't realize I should have included a tire rotation. When I arrived at the service de I made an online appointment for an oil change. At the time, I didn't realize I should have included a tire rotation. When I arrived at the service department, Chuck Loader let me know my vehicle was due to have the tires rotated and assured me it was "no problem" to have it done. Upon checking out, he also let me know a couple things that might require attention in the future. I feel confident driving during these hot summer days knowing that Holm Chevrolet serviced (and checked) my vehicle out! More

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Great service! I brought in 2 if my cars in 1 week both needing a new tire due to damage. Greg and Gary handled it like the pros they are. I couldn't ask for better I brought in 2 if my cars in 1 week both needing a new tire due to damage. Greg and Gary handled it like the pros they are. I couldn't ask for better or more timely service than Holm Automotive provides me every time! It doesn't matter if it's your old farm car or your new Buick they are 100% on it. More

by Farmer13 Verified Customer Verified Customer

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