Gary Dozier | Page 18

I have been going to this service center since my Saturn dealer went out of business. I was very leary of a change. The Service department made me feel welcome and answered all my questions every time. This dealer went out of business. I was very leary of a change. The Service department made me feel welcome and answered all my questions every time. This last visit was for mr "check engine light" was on. It was due to a faulty gas cap (which I had replaces numerous times when still with Saturn). After they were done and I was wakked to my car, he checked the cap and was nit hapoy with the loose fit. He tgen took it back in ti get it fixed right. It is that kind of care that I receive every time for any reason. I will buy my next car from them just fir the service departments professionalism and courtesy I receive there all the time. More

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I live in Latonia, Kentucky, that's about 25 miles from McCluskey Chevrolet at the Kings Auto Mall. I have always had excellent service at a fair price at McCluskey Chevrolet. My current car is a Saturn Sk McCluskey Chevrolet at the Kings Auto Mall. I have always had excellent service at a fair price at McCluskey Chevrolet. My current car is a Saturn Sky, which I purchased at another dealership in Cincinnati. After two service experiences, I returned to McCluskey Chevrolet for my service needs. This visit was for body work due to a truck tire tread hitting the front end of my car in rush hour. I called the One Number 761 1111 while continuing up I75 towards work. The McCluskey team responded by having a loaner car waiting for my arrival, helped me with my insurance claim, and I was back on the road, and made it to work on time! Where else can you find that kind of customer support? These people know what customer service and value means, understood my concerns, got the repairs done as promised and on time. Want a no BS experience for service and auto-body work? Try McCluskey Chevrolet. Your really treated like a friend. Mark Duttweiler Latonia, Kentucky More

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I am a Saturn Vue owner and was very leary of going to a new dealership for anything. But McLuskey kings AutoMall Service dept has totally changed my mind. The Service department made me feel very welcome a new dealership for anything. But McLuskey kings AutoMall Service dept has totally changed my mind. The Service department made me feel very welcome and addressed all my cars issues with a smile and a complete explination as to what was to be done then what was done. I will continue to use them for all of my service needs and will look here 1st for a new car when I am ready. The times I was in for service thet drove with me to assure that they knew exactly what I was meaning. then after they fixed it they went back out with me to assure me it was fixed to my satisfaction. They have gone above what ever the Saturn dealer I went to did. I am now a true Chevy customer. I have never met with a sales staff. but if they are anything like the service department they will have my business. I had bought 6 cars from Kings Saturn in the past and will feel comgfortable dealing with McCluskey from here on out. the quality of the work was TOP notch. everyone was very helpful. Thank you for taking over the care of my Vue Teresa Florimonte More

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We had a unsatisfactory situation with the service department but it has been resolved beyond our expectaions. Mike Kelsey went out of his way to make sure that all of our problems were taken care of department but it has been resolved beyond our expectaions. Mike Kelsey went out of his way to make sure that all of our problems were taken care of. Because of this we will continue to be faithful McCluskey customers. More

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