Gary Dos Reis
Gary Dos Reis at A-1 Toyota
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Gary Dos Reis

Sales Manager

A-1 Toyota

50 Amity Road
New Haven, CT 06515

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4.4
89 Reviews

Dealership Experience

18 yrs, 4 mos

4.4

89 Reviews

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89 Reviews of Gary Dos Reis

February 01, 2024

Dealership Rating
Employee Rating

A great establishment and very friendly staff. My third car from them and it’s always a pleasure to be there. Abdul, Yahia, Hatim, Mostafa, Gary and Eddie are very professional and they always mak More

by Youness
Recommend Dealer
Yes

Other Employees Tagged: Eddie Oliveras, Mustafa Alsamraie, Hatim Yousef , Abdul Fakih

Feb 01, 2024

A-1 Toyota responded

We appreciate your loyalty and are delighted to hear about your positive experiences with our establishment and staff. It's great to know that Abdul, Yahia, Hatim, Mostafa, Gary, and Eddie have consistently provided you with professional and hassle-free experiences. Thank you for referring friends to A1 Toyota, and we're thrilled that they've also had positive experiences. If there's anything else we can do for you or if you have any further feedback, please feel free to let us know. We look forward to serving you again in the future!

August 21, 2023

Dealership Rating
Employee Rating

Gary needs more experience in management. Raising his voice at customers is rude and unprofessional. More

by Lex1975
Recommend Dealer
No
Aug 22, 2023

A-1 Toyota responded

Hi Timothy, When we started our conversation, I was very cordial to you. Then when you realized, that you weren't getting the answer you wanted, you would start to ask questions and make remarks and when I would go to answer what you were asking, you would begin to talk over me instead of letting me respond, therefore you provoked the response of me raising my voice. Once I did this, then you started to give me the common decency of being able to respond to you and we continued to have a cordial conversation. As I stated in your other review from the other site. I wish you nothing but the best in your future endeavors.

Aug 22, 2023

Lex1975 responded

Incorrect. You kept talking over me first and wouldn’t let me respond because you lost your composure. Common decency is only given when received Gary. Not knowing how to respond to my legitimate complaints, you ended up going on a rant about a completely different topic. Being a manager you should know that’s not how you treat clients. Stealing money from customers then expecting them to not react to it is ludicrous. I wish you nothing but the best in your future endeavors.

June 09, 2023

Dealership Rating
Employee Rating

Purchase 2023 RAV4 hybrid xle premium communicated with Gary over the internet. No games, no hassle, no bull. Made my purchase painless. A1 Toyota at New Haven Connecticut. 💯 I will be going back again More

by A-c
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jerry Bell

Jun 13, 2023

A-1 Toyota responded

Thank you for the outstanding review. At A-1 Toyota we strive to have the best customer service around. We appreciate you recognizing Gary's hard work and look forward to seeing you again.

May 24, 2023

Dealership Rating
Employee Rating

This was the absolute best car buying experience we have ever had. We had an out of state purchase, involving several out of the norm factors. Everyone was courteous, informed, flexible, and easy to work More

by wcshauna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Oliveras

May 25, 2023

A-1 Toyota responded

Thank you for choosing us and allowing us to help get you into the car you needed. We are beyond grateful for the time you took to leave us this review, your kind words, and your business. Please reach out if there is anything that we can do for you.

April 22, 2023

Dealership Rating
Employee Rating

We had a great experience at A-1 Toyota. They delivered on all their promises and were honest, professional, personable and helpful. More

by lindaacevedo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Oliveras, Mustafa Alsamraie , Kelvin

Apr 24, 2023

A-1 Toyota responded

A-1 Toyota thanks you for the excellent review and the time you took to let us know how we are doing. Please let us know if there is anything else we can do for you.

February 17, 2023

Dealership Rating
Employee Rating

Excellent sales and service, I’ve bought multiple vehicles and have has service regularly, these guys are top notch. More

by b.angelico
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 20, 2023

A-1 Toyota responded

We are so pleased to have you as an A-1 Toyota family member. Thank you for the repeated business and these kind words. We always look forward to seeing you.

October 29, 2022

Dealership Rating
Employee Rating

Quick response, good communication. My salesman was very knowledgeable and spent time in detail answering any questions I had. More

by Soheun128
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

A-1 Toyota responded

Thank you for the 5-star review. We appreciate it and look forward to working with you again in the future.

September 19, 2022

Dealership Rating
Employee Rating

It was a pleasure to work with A-1 Toyota. Shut out to Quincy Smith and the sales team. More

by heiwahchan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Quincy Smith, Eddie Oliveras

Sep 20, 2022

A-1 Toyota responded

Thank you for taking the time to rate and review A-1 Toyota! We appreciate it!

September 02, 2022

Dealership Rating
Employee Rating

We have gotten 3 cars from this dealership and their customer service is top notch. Gary, the GSM, was super helpful and stayed on top of everything to make buying each car easy for us. They are the bes More

by chaneljmb5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2022

A-1 Toyota responded

Thank you for taking the time to rate and review A-1 Toyota! We appreciate it!

September 01, 2022

Dealership Rating
Employee Rating

Excellent customer service, professional, courteous, friendly and helpful. The Sales Manager Gary and his entire team went above and beyond my expectations. A-1 Toyota has a very comfortable envir More

by cvisbaras@verizon.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2022

A-1 Toyota responded

Thank you for taking the time to rate and review A-1 Toyota! We appreciate it!

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