Gale Chisnell
Gale Chisnell at Mercedes-Benz of Owings Mills
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Gale Chisnell

Customer Relations Manager

Mercedes-Benz of Owings Mills

9727 Reisterstown Rd
Owings Mills, MD 21117

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5.0
32 Reviews
5.0

32 Reviews

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32 Reviews of Gale Chisnell

April 30, 2024

Dealership Rating
Employee Rating

Mercedes Benz of Owings Mill and my maintenance manager Patricia are the best in the world. Patricia customer service skills are beyond reproach she’s very well organized and her knowledge of her job is ve More

by Happycustomer1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Mercedes-Benz of Owings Mills responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 05, 2024

Dealership Rating
Employee Rating

The staff was friendly and professional. Elliott was friendly and helpful. He made me feel very comfortable. He was very knowledgeable and answered my questions. Very pleased with my experie More

by darcia.smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2024

Mercedes-Benz of Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 01, 2024

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Employee Rating

Elliott was OUTSTANDING , he was so good my wife and I purchased not one but two Mercedes-Benz. We truly appreciate and thank God for his professional service. More

by GARYHARRISON3668
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 02, 2024

Mercedes-Benz of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. Our team is available should you require any extra help.

November 19, 2023

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Employee Rating

Dennis is extremely helpful and does things that I have never seen other auto sales persons do. I did not ask him but he drove me to my house to hook up the garage opener. He is in content contact to make More

by MARTIN B MINTz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lori Ludwig, Dennis Epps, Daniel Klein , Brett Fader, Fran M King

Dec 01, 2023

Mercedes-Benz of Owings Mills responded

Hi Martin, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

January 16, 2023

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Employee Rating

Absolutely excellent and incredible to work with. A true professional. Thank u so much for making this a great experience! More

by tfeuerman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robb Banks, Andy Ji, Mahaman Kolo , Fran M King

Jan 19, 2023

Mercedes-Benz of Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Jan 16, 2023

tfeuerman responded

Dealership was honest and transparent with the entire process and in comparison to the other dealerships I was speaking with, this was true excellence!! Thank you so much and we will always be customers for life. Thank you.

July 08, 2022

Dealership Rating
Employee Rating

Reza Ghana simply amazing! ! We came 105 miles to purchase the car he was amazing Knows more about Mercedes’ than the factory More

by rugu1728
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2022

Mercedes-Benz of Owings Mills responded

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

July 15, 2021

Dealership Rating
Employee Rating

Friendly, efficient, knowledgeable service from new sales to service. They are right on top of things. Wouldn't take a Benz anywhere else for service! More

by michaelafreedman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lori Ludwig, Robb Banks, Murphy Tederick , Oliver Lippman, Barry Dubin

Jul 16, 2021

Mercedes-Benz of Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 08, 2021

Dealership Rating
Employee Rating

Excellent and friendly.I will continue to use and recommend your dealership to my family and friends. Best wishes and good luck on your service. More

by Principal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Doelle, Murphy Tederick , Brett Fader, Fran M King, Stephen McGrath

Jul 13, 2021

Mercedes-Benz of Owings Mills responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Thanks for the recommendation, and have an amazing day!

Jul 13, 2021

Principal responded

Excellent and friendly.I will continue to use and recommend your dealership to my family and friends. Best wishes and good luck on your service.

February 17, 2021

Dealership Rating
Employee Rating

Great place to purchase a car and the service has been excellent. One day my plan is to get 63s. Absolutely want one of them. More

by Miko400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Jones, Kyle Weiman, Patricia Doelle, Lori Ludwig, Robb Banks , Fran M King, Brooke Richardson

Feb 17, 2021

Mercedes-Benz of Owings Mills responded

Thank you for your support! We're happy we could help. Please don't hesitate to reach out to us if there's anything more we can do!

August 10, 2020

Dealership Rating
Employee Rating

Dylan Jones was wonderful the best very professional and knowledgeable because of his experiences i will recommended Dylan Jones to.all my family and friends More

by richardharrisonjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Jones , Michael Fastman, Fran M King, Stephen McGrath

Aug 12, 2020

Mercedes-Benz of Owings Mills responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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