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Gabriel Castillo

Overview Reviews (21) Inventory (638)

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Gabriel Castillo

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Gabriel Castillo

Parts

Baker Nissan

19630 Northwest Freeway
Houston, TX 77065

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21 Reviews

Overview Reviews (21) Inventory (638)

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21 Reviews

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21 Reviews of Gabriel Castillo

August 06, 2024

Dealership Rating

Employee Rating

Employees were very courteous. They returned my calls and answered all my questions. My car looks and runs great. They returned my calls and answered all my questions. My car looks and runs great. More

by chrissystreva

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris S.

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November 01, 2023

Dealership Rating

Employee Rating

Wonderful Service advisor, assistant parts manager Mr Hiem along with the service advisor helped me to better understand my option, on fixing my truck and Tyler who diagnosed my truck and showed his rep Hiem along with the service advisor helped me to better understand my option, on fixing my truck and Tyler who diagnosed my truck and showed his report and Mr Hugo who replaced the transmission. It was also good to catch up with old coworkers. Thank you for everything More

by joelrichardson4343

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Glenn Reifschneider, Damon Heim, Miguel Cantos , David Espino

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Nov 03, 2023 -

Baker Nissan responded

Hi Joel thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 14, 2022

Dealership Rating

Employee Rating

Always serviced my Truck well. 2007 Nissan with 218k miles and going for 300k and beyond! 2007 Nissan with 218k miles and going for 300k and beyond! More

by SS

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Miguel Cantos, Amiee Govea , David Espino, Rogelio Martinez

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Nov 18, 2022 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 03, 2022

Dealership Rating

Employee Rating

The service is great from start to finish. You are greeted once you arrive and made welcome You are greeted once you arrive and made welcome More

by whiteorca123

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Damon Heim, Miguel Cantos, Amiee Govea , David Espino, Rogelio Martinez

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Nov 09, 2022 -

Baker Nissan responded

Whiteorca123, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Baker Nissan North.

March 16, 2022

Dealership Rating

Employee Rating

I’ve been a Baker Nissan customer for over 20 years. My parents and my brothers have all bought cars and used the Service Department of Baker Nissan. Never a regret. I highly recommend Baker Nissan. My parents and my brothers have all bought cars and used the Service Department of Baker Nissan. Never a regret. I highly recommend Baker Nissan. More

by 50michael.v

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Glenn Reifschneider, Damon Heim, Miguel Cantos, Amiee Govea , Luis Castillo, David Espino

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Mar 20, 2022 -

Baker Nissan responded

50michael.v, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 11, 2022

Dealership Rating

Employee Rating

Everything is great. I have no complaints on this side u guys did good thanks I have no complaints on this side u guys did good thanks More

by Shady854

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

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Mar 14, 2022 -

Baker Nissan responded

Shady854, we are so happy to read such a great review about Baker Nissan North! We look forward to your next visit! Take care!

January 23, 2022

Dealership Rating

Employee Rating

The service department both advisors and technicians exceeded my expectations. I'm extremely satisfied and glad they took care of my issues. exceeded my expectations. I'm extremely satisfied and glad they took care of my issues. More

by Mtrevino449

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Kene Abiakam , Luis Castillo, Carlos Escobar, Shaun Hazeley, Rogelio Martinez

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Jan 25, 2022 -

Baker Nissan responded

Mtrevino449, we are so happy to read such a great review about Baker Nissan North! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2021

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Employee Rating

Awesome management. I had great time there and they really took care of my car really took care of my car More

by s.karman9713

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Terry Edwards

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Jan 05, 2022 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 10, 2021

Dealership Rating

Employee Rating

They did great job also let me know about warranty.Great Job Baker Nissan Parts Job Baker Nissan Parts More

by adwhite_72@yahoo.com

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Miguel Cantos , Shaun Hazeley

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Nov 11, 2021 -

Baker Nissan responded

Adwhite_72@yahoo.com, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Baker Nissan North.

November 01, 2021

Dealership Rating

Employee Rating

Thanks for standing by your work, it means alot when you don't have the knowledge or ability to fix your own vehicle. We're all capable of human error, but not all will correct it. Thanks for your service don't have the knowledge or ability to fix your own vehicle. We're all capable of human error, but not all will correct it. Thanks for your service More

by KARTEL

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Shaun Hazeley

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Nov 05, 2021 -

Baker Nissan responded

Kartel, we're happy you found our staff to be so supportive during your experience here at Baker Nissan North. We look forward to your next visit! Take care!

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