Baker Nissan

I've been a long time Baker Nissan customer and I have to say this visit was by far the worst experience I've had. I don't know what happened to the customer service, but it just wasn't there. To make matter say this visit was by far the worst experience I've had. I don't know what happened to the customer service, but it just wasn't there. To make matters worse, I went in for a routine oil change and when I received my vehicle back to my surprise my radio was no longer working properly, I did not get any help or an explanation as to why my radio was no longer working properly, all they kept saying was this isn't oil change related and we don't touch the radio.....so if the radio is never touched then how did it end up being powered off. Very disappointed with the overall service that was provided and the lack of accountability taken for messing up my radio. More

Service writer was courteous and polite. I had an appointment and waited for the work to be done. I had an appointment and waited for the work to be done. More

I am very disappointed with my unpleasant experience with Baker Nissan. Recently, I unknowingly purchased a used vehicle with major issues.. they refused to compromise with me. My experience with customer se Baker Nissan. Recently, I unknowingly purchased a used vehicle with major issues.. they refused to compromise with me. My experience with customer service was absolutely horrible! I wouldn't advise anyone to do business with this company. More

The dealership is very clean, the service staff is very friendly and knowledgeable. They take very good care of me and my car. They even offer the wash my car after the service. friendly and knowledgeable. They take very good care of me and my car. They even offer the wash my car after the service. More

Today, I purchased a certified Nissan Murano, through Mr. Kene Abiakam, and Javario Mcneil. Their cordial, knowledgeable, and no-nonsense demeanor/product presentation was simply exceptional! Never having Kene Abiakam, and Javario Mcneil. Their cordial, knowledgeable, and no-nonsense demeanor/product presentation was simply exceptional! Never having been one to relish the typical new car "haggling," Baker Nissan's keenly experienced team of Kene and Javario, facilitated a non-pressured, economically feasible and highly gratifying purchase experience. Such exemplary, talented, experienced and trustworthy staff, will continue to distinguish Baker Nissan as the preeminent Nissan dealership within the Houston area, if not all of Texas! More

Baker Nissan is a class above in the automotive dealer and service industry. They seem to always have very capable and professional employees in all facets of their business. and service industry. They seem to always have very capable and professional employees in all facets of their business. More

Excelente servicio y rápido con el cambio de aceite y también buen chocolate y galletas … también buen chocolate y galletas … More

I had a great experience at the dealership. The staff was friendly and professional, making the entire process smooth and stress-free. The staff was friendly and professional, making the entire process smooth and stress-free. More

Bryce is the absolute best! He answered all of my questions and was very patient with me! I will be returning and sending friends, family & coworkers to work with him! Thank He answered all of my questions and was very patient with me! I will be returning and sending friends, family & coworkers to work with him! Thanks again, Bryce! More

Took my vehicle in for service and was assisted by Edgar. He helped me get new tires and made the process painless. He offered different options and was very knowledgeable. Kept me updated along the process. He helped me get new tires and made the process painless. He offered different options and was very knowledgeable. Kept me updated along the process. Thank you! More