Gabriel Acevedo
Gabriel Acevedo at Claremont Toyota
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Gabriel Acevedo

Sales Representative

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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4.4
84 Reviews

Languages Spoken

Spanish Spanish

4.4

84 Reviews

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84 Reviews of Gabriel Acevedo

December 20, 2024

Dealership Rating
Employee Rating

Terrible customer service. We have had our vehicle serviced twice in the last year at Claremont Toyota. Both times the workers are snotty, rude, dismissive and unprofessional. More

by ANGKAYMIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 20, 2024

Claremont Toyota responded

We take pride in providing quality service here and it's clear that's not what you've received. When you have a moment to speak, please contact us, as we'd like to learn more about where we've been falling short, as well as the issues you had with the body shop you were referred to. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 17, 2024

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Employee Rating

The entire experience was great. All the staff were helpful and quick to do so. We will buy from them again More

by mike.hmptn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2024

Claremont Toyota responded

Thanks for the fantastic feedback, Mike! We're thrilled to hear you had a great experience with our team. Your satisfaction means a lot to us, and we look forward to serving you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 07, 2024

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Employee Rating

Dealership is very well organized , clean and variety of vehicles to choose from, very warm welcome from most of the employees More

by fredgarcia36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 08, 2024

Claremont Toyota responded

Thanks for your wonderful feedback, Fred! We're thrilled to hear you enjoyed your experience with our organized dealership and friendly team. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. Looking forward to seeing you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 02, 2024

Dealership Rating
Employee Rating

The quality of the services provided were great. The initial check in and paperwork of tire quality and inspection was great. Some opportunities for Claremont Toyota, Snacks should be provided if gu More

by JDM.WRKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

Claremont Toyota responded

We appreciate both your business and your feedback. Your recommendations will be taken into account, as we want to make the service experience as seamless as possible for our guests. Should you like to discuss your recent visit any further, please don't hesitate to reach out. We're always here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 20, 2024

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Employee Rating

Very professional staff. We were there for a short amount of time, relatively speaking. They had what was advertised and didn’t try to sell us on something we didn’t want. Af More

by PORTALSPLACE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Zepeda, Fabricio Escobal

Sep 23, 2024

Claremont Toyota responded

Thank you for your fantastic review! We're thrilled to hear you had a positive experience with our team. Providing transparency and professionalism is our priority, and we're glad we could meet your expectations. We appreciate your trust in Claremont Toyota and look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 15, 2024

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Real pros in customer needs from start to closing the test drive and detail delivery More

by JOEPICON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2024

Claremont Toyota responded

Thanks for the feedback! We're glad to hear you had a great experience with our team from start to finish. Your satisfaction is important to us, and we’re always here to help with any future needs! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 22, 2024

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Employee Rating

Always helpful and caring toward customers. Willing to give customers a chance. Love their service and how they make you feel like a part of the family. The best experience ever at a dealers More

by LINNIEBOYBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Reeder, Tony Sanchez

Aug 23, 2024

Claremont Toyota responded

Thank you for your fantastic feedback! We're thrilled to hear that you felt welcomed and valued as part of our family. Our team is dedicated to providing top-notch service, and your experience means the world to us. We look forward to seeing you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 24, 2024

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Employee Rating

I was disappointed that my tires were not rotated as I requested again. Although, the person that helped me was super friendly and professional. More

by MCDOWELLCAROLINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bruce Wright, Jesse Alvarado, Yong Zhao, Christian Barreto, Garret Woolford, Edwin Alvarado, James Reeder, Tony Sanchez , Armando Cardona, The woman that helped me once “ Clarance” is the worst.

May 28, 2024

Claremont Toyota responded

While pleased to see your advisor was friendly, we're disappointed your tires were not rotated. It's important we provide accurate service and this is something we will be addressing with our team. Should you like to discuss this or any other issue you've experienced here, please don't hesitate to contact us. We're here to help. Thank you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 09, 2024

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Employee Rating

Tired of long waits for service. Will no longer be using your facility for service, as soon as contract expires. More

by KLKEMPTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jesse Alvarado, Edwin Alvarado

May 10, 2024

Claremont Toyota responded

Your time is valuable and we're disappointed that services are taking longer than expected. When you have a moment to speak, we'd like to learn more about these long waits, as we value your opinion, satisfaction, and business. Please contact us at your convenience. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 09, 2024

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Employee Rating

Car was serviced on time, Olivia kept me informed on the work being done and contacted me when work on the car was completed. More

by PTBUNCE49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Reeder

Apr 10, 2024

Claremont Toyota responded

Hi PTBUNCE49, thank you for sharing your experience with us. We're thrilled to hear that Olivia provided you with excellent service and kept you informed throughout the process. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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