Languages Spoken
Spanish
84 Reviews
Write a Review84 Reviews of Gabriel Acevedo
December 20, 2024
Terrible customer service. We have had our vehicle serviced twice in the last year at Claremont Toyota. Both times the workers are snotty, rude, dismissive and unprofessional. We have had our vehicle serviced twice in the last year at Claremont Toyota. Both times the workers are snotty, rude, dismissive and unprofessional. They also recommended an auto body shop to fix some front end damage on our car. They referred us to a corporate chain auto body shop that gave us an estimate triple the cost of an estimate we received from our local independent auto body shop. More
Other Employees Tagged: Jesse Alvarado, James Reeder, Tony Sanchez
November 07, 2024
Dealership is very well organized , clean and variety of vehicles to choose from, very warm welcome from most of the employees vehicles to choose from, very warm welcome from most of the employees More
Other Employees Tagged: Jesse Alvarado, Jorge Sanchez, Danny Reigstad
October 02, 2024
The quality of the services provided were great. The initial check in and paperwork of tire quality and inspection was great. Some opportunities for Claremont Toyota, Snacks should be provided if gu The initial check in and paperwork of tire quality and inspection was great. Some opportunities for Claremont Toyota, Snacks should be provided if guests are going to wait 2 -3 hours. I get it, you cant rush the work due to quality. However, water for a lounge area when you d not even know when you might leave is awful. My estimated time for completion said 7PM and I checked in at 11AM with appointment. Additionally, an estimated guess and update as the car is moving would make sense. If dominos pizza can track every pie they make from order to delivery the dealer should be able to let you know the status of the service. When I text and asked for an update, both times my questions went unanswered. Why do you use SMS if you're only going to update twice, once at check in and once its ready. More
Other Employees Tagged: Juan Chavez, Jacob Calderon, Mo Alsalamony, Tony Sanchez
September 20, 2024
Very professional staff. We were there for a short amount of time, relatively speaking. They had what was advertised and didn’t try to sell us on something we didn’t want. Af We were there for a short amount of time, relatively speaking. They had what was advertised and didn’t try to sell us on something we didn’t want. After having some unfortunate experiences at a different Toyota dealer, I can say that Claremont Toyota is the right dealer. More
Other Employees Tagged: Joseph Zepeda, Fabricio Escobal
September 15, 2024
Real pros in customer needs from start to closing the test drive and detail delivery test drive and detail delivery More
Other Employees Tagged: Jesse Alvarado, Ernesto Rojas Castaneda, Edwin Alvarado, Jacob Calderon, Daniel Vera, Ali Alkhafaji
August 22, 2024
Always helpful and caring toward customers. Willing to give customers a chance. Love their service and how they make you feel like a part of the family. The best experience ever at a dealers Willing to give customers a chance. Love their service and how they make you feel like a part of the family. The best experience ever at a dealership. More
Other Employees Tagged: James Reeder, Tony Sanchez
May 24, 2024
I was disappointed that my tires were not rotated as I requested again. Although, the person that helped me was super friendly and professional. requested again. Although, the person that helped me was super friendly and professional. More
Other Employees Tagged: Bruce Wright, Jesse Alvarado, Yong Zhao, Christian Barreto, Garret Woolford, Edwin Alvarado, James Reeder, Tony Sanchez , Armando Cardona, The woman that helped me once “ Clarance” is the worst.
May 09, 2024
Tired of long waits for service. Will no longer be using your facility for service, as soon as contract expires. Will no longer be using your facility for service, as soon as contract expires. More
Other Employees Tagged: Jesse Alvarado, Edwin Alvarado
April 09, 2024
Car was serviced on time, Olivia kept me informed on the work being done and contacted me when work on the car was completed. work being done and contacted me when work on the car was completed. More
Other Employees Tagged: James Reeder