Gabe Naylor | Page 31
Express Service Advisor
Toyota of Des Moines
1650 SE 37th St.
Grimes, IA 50111
526 Reviews
Write a Review526 Reviews of Gabe Naylor
April 23, 2025
All the staff were welcoming, explained everything clearly, and did everything on time. I felt well-treated, in good hands, and the waiting area was phenomenal for getting work done on my computer whi clearly, and did everything on time. I felt well-treated, in good hands, and the waiting area was phenomenal for getting work done on my computer while I waited. Extra work on the vehicle was carefully explained and costs were communicated before anything was confirmed. More
Other Employees Tagged: Gabe Naylor
April 23, 2025
Gabe was friendly, kept me informed of the progress with my car, and was very helpful. Toyota is always a good place to go for my service, even though it’s a long way from my home. my car, and was very helpful. Toyota is always a good place to go for my service, even though it’s a long way from my home. More
April 19, 2025
Proactive from the first. They worked to get us in on a busy evening and our in less then. 2 hours. They worked to get us in on a busy evening and our in less then. 2 hours. More
Other Employees Tagged: Ian Davis, Justin Madison, Emily Wagner, Jose Jimenez
April 17, 2025
Great that’s why I bring them my car for service. I really like the video showing that they are checking different points on the car instead of telling me they did they show you. From the call to s I really like the video showing that they are checking different points on the car instead of telling me they did they show you. From the call to schedule a appointment to when you leave always have had a great experience. More
April 08, 2025
I appreciate how quickly the work was completed and the attention to detail in the service. They are friendly and great at getting me scheduled with relatively short notice. attention to detail in the service. They are friendly and great at getting me scheduled with relatively short notice. More
Other Employees Tagged: Emily Wagner
April 08, 2025
Came in for a tire rotation and oil change. Afterwards, my wheel was shaking when I was driving over 70 on the interstate. Took it to another mechanic who advised my tires were out of balance Afterwards, my wheel was shaking when I was driving over 70 on the interstate. Took it to another mechanic who advised my tires were out of balance and my luggage nuts were not torqued. They also advised that the tires didn't seem rotated properly. Sounds like my the front and back were just swapped instead of crossed based on the different wear on the right and left side. I called to discuss this with Toyota and they offered for me to talk to the technician but not a manager. Probably the last time I come to Toyota for service. More
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