Gabe Naylor | Page 28

Lots of back up and confusion on our delivery versus the Toyota Dealership we came from, the customer service isn’t very complimentary as well. Stuff was left in our car like plastic and number papers seat Toyota Dealership we came from, the customer service isn’t very complimentary as well. Stuff was left in our car like plastic and number papers seat was all out of where I left it and all The change was stolen from my interior. This too was way different than the last place. Above it all you charged for a routine tire rotation, and had astronomical charge for misc which was shop supplies which is usually for in your labor rate. Your labor rate is also high compared to where we came from which had a higher cost of living compared to here. I’ll be honest I bought my 4 runner brand new a few years ago and had good experience. Will buy another in a few years and your dealership will not be getting the business based off all above. Regards More

by Mitchell Holstege Verified Customer Verified Customer

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Gabe, the service individual was very good to work with and helpful. I was wondering if the oil change staff reads what notes are provided by the service advisor individual for what is necessary as per the and helpful. I was wondering if the oil change staff reads what notes are provided by the service advisor individual for what is necessary as per the customer and not necessary? Just curious. More

by Cmeviere Verified Customer Verified Customer

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Pleased with service program. Professional and I appreciate the service video. Like the service coupons as well. Professional and I appreciate the service video. Like the service coupons as well. More

by bdchris2675 Verified Customer Verified Customer

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Nice job, Gabe. You listened to my concern about seat, and got issue corrected. Thanks! You listened to my concern about seat, and got issue corrected. Thanks! More

by KIMGROH Verified Customer Verified Customer

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Very good service took about two hours but very satisfied with service and the dealer interaction they fixed my problem with service and the dealer interaction they fixed my problem More

by GVMARCH Verified Customer Verified Customer

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Very courteous. Very efficient. Attention to detail. Gabe was a very good technician and kind. Very efficient. Attention to detail. Gabe was a very good technician and kind. More

by JOKENDIG1947 Verified Customer Verified Customer

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Great service but advisor didn't accept when I said I forgot the coupon at home :-( forgot the coupon at home :-( More

by Santhosh Challa Verified Customer Verified Customer

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Easy in and out. I was taken care of and made sure that everything was OK. I was taken care of and made sure that everything was OK. More

by SHIRLEYKLEENE Verified Customer Verified Customer

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The entire staff was friendly, courteous and knowledgeable. There are places I could have service done on my car that are closer to my home but I like this dealership and will continue to have m knowledgeable. There are places I could have service done on my car that are closer to my home but I like this dealership and will continue to have my car serviced by them. A special shout out to Gabe Naylor who was especially helpful and personable. More

by GrandmaD Verified Customer Verified Customer

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They are always so friendly and nice. I appreciate how efficient they are given I'm always late for something lol. I appreciate how efficient they are given I'm always late for something lol. More

by CLUKASAK Verified Customer Verified Customer

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