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Freddy Merza
Refer Me
42 Reviews
I have been with Volvo for 6 years. Love the brand and the safety features.
Read moreDealership Experience
4 yrs, 9 mos
Industry Experience
6 yrs, 8 mos
42 Reviews
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42 Reviews of Freddy Merza
February 21, 2025
It was a fairly quick process and everyone was very friendly and easy to work with friendly and easy to work with More
by jdoyle2216
Verified CustomerOther Employees Tagged: Ashley De Vries, Sam Gonzales, Sal Garretto, Adam London, Jimmy Hanson
January 11, 2025
Jimmy is awesome! He is thoughtful, knowledgeable and is genuine. He made time for us and then allowed us our space to think, talk and make an informed decision withou He is thoughtful, knowledgeable and is genuine. He made time for us and then allowed us our space to think, talk and make an informed decision without pushing. He made the buying experience go from a somewhat stressful process to an enjoyable one. More
by Scott Plaisier
Other Employees Tagged: Jimmy Hanson
January 01, 2025
This was my first sales interaction with this dealership and we went there based on location and reviews. However, my total experience was not pleasant nor easy. The sales process at Lisle Volvo is very slo and we went there based on location and reviews. However, my total experience was not pleasant nor easy. The sales process at Lisle Volvo is very slow and tedious. You get bumped and pushed and can wait for hours. The management and/or finance people do not go the extra mile. Chris, my sales rep, was great trying to maneuver the bumps. Chris also is very knowledgeable about the Volvo vehicles and all the bells and whistles. I met the Service Director, Julian. I'm hoping the Service Dept continues with their high ratings when I need them. More
by jayem2
Other Employees Tagged: Chris Gough, Steve Camp, Sal Garretto
December 05, 2024
My experience at the dealership has been excellent from the service prior to buying a new vehicle. Patrick Cooney was very helpful in finding the the the value when trading my old car. Lolita Cook did an the service prior to buying a new vehicle. Patrick Cooney was very helpful in finding the the the value when trading my old car. Lolita Cook did an excellent job guiding me thru the buying process. More
by ldeans
Other Employees Tagged: Lolita Cook, Daniela Albazi, Patrick Barcelo Cooney
November 24, 2024
Great experience. Chris Gough managed the entire process in a top notch professional manner. Well done Chris Gough managed the entire process in a top notch professional manner. Well done More
by pelhankscott
Other Employees Tagged: Chris Gough
November 17, 2024
Staff very welcoming. Building clean and modern. Made a purchase transaction and the team at Volvo Cars Lisle made it seamless and easy. Sal in finance vey helpful. Highly Building clean and modern. Made a purchase transaction and the team at Volvo Cars Lisle made it seamless and easy. Sal in finance vey helpful. Highly recommend for your next vehicle purchase. More
by FREDDYMERZA
Other Employees Tagged: Sal Garretto, Adam London
November 10, 2024
I went to Volvo looking for a car not knowing much about Volvo cars. My sales rep Sam was a very helpful and well educated on Volvo cars. He made my buying process very easy and painless. Justin in the ser Volvo cars. My sales rep Sam was a very helpful and well educated on Volvo cars. He made my buying process very easy and painless. Justin in the service dept was very informative and attentive to my service needs. Overall great experience at Volvo of Lisle. More
by LADADDY3
Other Employees Tagged: Sam Gonzales, Sal Garretto, Justin Storr
October 26, 2024
Peter Crawford is an excellent Sales Associate. He made sure we got the car that I wanted, and stayed engaged through the process. He was kind and thorough. Freddy Merza in Finance and Justin Storr He made sure we got the car that I wanted, and stayed engaged through the process. He was kind and thorough. Freddy Merza in Finance and Justin Storr in Service were also helpful and easy to work with. I highly recommend Volvo Cars Lisle! More
by victoro
Other Employees Tagged: Justin Storr , Peter Crawford
September 22, 2024
Sales rep was good up to a point. After the deal was accepted, things were somewhat disjointed. I was summoned by the financial guy who started asking a lot of questions. He was ve After the deal was accepted, things were somewhat disjointed. I was summoned by the financial guy who started asking a lot of questions. He was very surprised I was never shown the actual bill of sale which I was also surprised about. The financial rushed through things until a second financial person (Sal) and things went smoothly. The sale rep help set up some of the things in the car (XC40 recharge) but didn't explain many of the features other than settings things up. I have never owned an electric car so many many things I didn't understand. I really wish there was some sort of personal tutorial for myself and my spouse. More
by tkerestes
Other Employees Tagged: Tommy Korallus, Chris Gough, Steve Camp, Sal Garretto
August 29, 2024
My first few messages were a little confusing but appreciate the follow up for clarity appreciate the follow up for clarity More
by chris-claytor
Other Employees Tagged: Ashley De Vries, Hajira Mahmood
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