Freddy Merza
Freddy Merza at Volvo Cars Lisle
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Freddy Merza

Sales Manager

Volvo Cars Lisle

4325 Lincoln Ave
Lisle, IL 60532

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4.6
46 Reviews

I have been with Volvo for 6 years. Love the brand and the safety features.

Dealership Experience

4 yrs, 11 mos

Industry Experience

6 yrs, 10 mos

4.6

46 Reviews

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46 Reviews of Freddy Merza

April 23, 2025

Dealership Rating
Employee Rating

Came to Volvo with questions, and left with a new vehicle. Place was very clean, with good energy. The staff worked exceptionally well together to accommodate everyone needs. Special thanks to Genera More

by Marvis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 13, 2025

Dealership Rating
Employee Rating

Okay dealership. Salesman was a bit "iffy" but overall experience was good. Freddy in finance was good and thorough. More

by ronwheeler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 14, 2025

Volvo Cars Lisle responded

We appreciate your honest feedback and are glad to hear your overall experience was positive—especially with Freddy in finance. Your comments help us improve, and if there’s ever anything we can do to enhance your experience further, please don’t hesitate to reach out. Thank you for choosing Volvo Cars Lisle!

March 28, 2025

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Gregory Smith at this Volvo dealership was outstanding. He never tried to oversell and made himself available outside of normal business hours, even providing his personal cell phone for quick responses. H More

by jparve3283
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Smith

Mar 29, 2025

Volvo Cars Lisle responded

Thank you for your thoughtful review! We’re delighted that Gregory’s dedication and flexibility made your experience so positive. It’s great to know that our pricing, vehicle selection, and communication made your journey from Wisconsin worthwhile. We truly appreciate your recommendation and look forward to welcoming you back to Volvo Cars Lisle.

March 07, 2025

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Jack was very helpful and knowledgeable. Went in for service and came out with a new purchase. More

by brian.hatm
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jack Iwinski

Mar 07, 2025

Volvo Cars Lisle responded

Thank you for sharing your experience! We're delighted to hear that Jack's knowledge and helpful approach made your visit a positive one. Congratulations on your new purchase — we appreciate your support and look forward to serving you again at Volvo Cars Lisle!

February 21, 2025

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It was a fairly quick process and everyone was very friendly and easy to work with More

by jdoyle2216
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 21, 2025

Volvo Cars Lisle responded

Thank you for sharing your experience! We're pleased that our team made the process easy and enjoyable for you. We look forward to serving you again in the future!

January 11, 2025

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Jimmy is awesome! He is thoughtful, knowledgeable and is genuine. He made time for us and then allowed us our space to think, talk and make an informed decision withou More

by Scott Plaisier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Hanson

Jan 11, 2025

Volvo Cars Lisle responded

Thank you for sharing your wonderful experience! Jimmy’s knowledge and caring approach are key to creating a welcoming environment, and we’re delighted he made the process enjoyable for you. We appreciate your 5-star review!

January 01, 2025

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This was my first sales interaction with this dealership and we went there based on location and reviews. However, my total experience was not pleasant nor easy. The sales process at Lisle Volvo is very slo More

by jayem2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2025

Volvo Cars Lisle responded

Thank you for your honest review. While we’re pleased to hear Chris provided excellent service and demonstrated his Volvo expertise, we regret that the sales process felt slow and challenging. We appreciate your feedback and are committed to improving our operations to ensure a better experience for all our customers. If you have any further concerns or questions, please let us know.

December 05, 2024

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My experience at the dealership has been excellent from the service prior to buying a new vehicle. Patrick Cooney was very helpful in finding the the the value when trading my old car. Lolita Cook did an More

by ldeans
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 06, 2024

Volvo Cars Lisle responded

Thank you for sharing your excellent experience with us! We're thrilled Patrick and Lolita provided such helpful and professional service throughout your car-buying journey. Congratulations on your new vehicle, and we look forward to seeing you again in the future!

November 24, 2024

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Great experience. Chris Gough managed the entire process in a top notch professional manner. Well done More

by pelhankscott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Gough

Nov 25, 2024

Volvo Cars Lisle responded

Hi Scott! We’re glad to hear that Chris Gough made your experience a great one! We’ll be sure to share your kind words with him. Thank you for choosing Volvo Cars Lisle, and we hope to see you again soon.

November 17, 2024

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Employee Rating

Staff very welcoming. Building clean and modern. Made a purchase transaction and the team at Volvo Cars Lisle made it seamless and easy. Sal in finance vey helpful. Highly More

by FREDDYMERZA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sal Garretto, Adam London

Nov 18, 2024

Volvo Cars Lisle responded

Thank you, Freddy, for the wonderful feedback! We're so glad that you had a seamless purchase experience and found our team welcoming. Sal and the rest of our staff strive to make every visit easy and enjoyable. We appreciate your recommendation and are here to help with anything you might need in the future!

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