Freddie Lopez
Freddie Lopez at Lewisville Volkswagen
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Freddie Lopez

Lot Logistics Manager

Lewisville Volkswagen

893 S Stemmons Fwy
Lewisville, TX 75067

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4.6
19 Reviews
4.6

19 Reviews

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19 Reviews of Freddie Lopez

September 10, 2024

Dealership Rating
Employee Rating

Trying calling service department to speak with a person, nearly impossible. Have to leave several voicemails to hear back, last time I buy a Volkswagen from this place. Can have all the warranties but doesn More

by Krampmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 11, 2024

Lewisville Volkswagen responded

Michael, I'm sorry to hear about your difficulty reaching our service department. We strive for prompt communication and it sounds like we fell short here. Please reach out directly so we can address this issue promptly. Thank you, Jimmy Foster - Service Director - (972) 538-0570

April 29, 2024

Dealership Rating
Employee Rating

Excellent customer service delivered every promise spoken everything was done in a timely manner will look forward to doing future business with this dealership and refer anyone to this location thanks again More

by paulantoine76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2024

Lewisville Volkswagen responded

We're delighted to know you had an excellent experience with us at Lewisville Volkswagen! It's great that our team could deliver on all promises and provide timely service. We look forward to your future visits and appreciate any referrals you send our way. Thanks again for the review!

February 28, 2024

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Employee Rating

I was very pleased with amount of help they provided me. I was able to do most of it online and then just sign once I got there. That was a huge help. The entire time everyone was helpful, friendly, and pro More

by alicebroaddus
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Maloy, Andrew Calvert , Leon Ivan

Feb 28, 2024

Lewisville Volkswagen responded

We're so glad to know you had a positive experience with our online process and in-person service at Lewisville Volkswagen. Our team is always here to help make things as easy as possible for you! Thanks for the review!

February 28, 2024

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Employee Rating

I absolutely love this place! Service is always amazing!! Friendly & kind . Facility is always clean. More

by egonzalez0313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2024

Lewisville Volkswagen responded

We're delighted to know you've had a fantastic experience at Lewisville Volkswagen! It's great that our team and facilities have met your expectations. Thanks for the love — we really appreciate it!

December 05, 2023

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Employee Rating

Excellent customer service and support , They received me and treated well and patiently listening what I am telling about my car More

by umatalluri.rao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2023

Lewisville Volkswagen responded

We're so glad to know you had a positive experience at Lewisville Volkswagen! Our team always strives for excellent customer service and we appreciate your feedback. Thanks for your positive review!

September 14, 2023

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The employees were courteous and knowledgeable. I will continue to use this dealership.thank you More

by tsayssimon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2023

Lewisville Volkswagen responded

Thank you for taking the time to leave Lewisville Volkswagen a five-star review! We are thrilled that our team was courteous and knowledgeable. See you next time!

September 06, 2023

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Employee Rating

This dealership rocks. They make you feel so at home and want you to keep coming back!!! More

by ZR2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 06, 2023

Lewisville Volkswagen responded

We love to hear praise like this from a Lewisville Volkswagen customer! Thanks for the glowing review!

Sep 06, 2023

ZR2 responded

The whole team is great, best VW store in the Metroplex!!

June 23, 2023

Dealership Rating
Employee Rating

The salesman was great he was very upfront about the process he kept me in the loop, his manager was great also. More

by Andy195757
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Joe Downs, Jibril Holman

Jun 23, 2023

Lewisville Volkswagen responded

Andy, we're delighted to hear that you had such a positive experience with our sales team at Lewisville Volkswagen. Thank you for taking the time to leave us this review! Have a great day, and we hope to see you back!

June 01, 2023

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Employee Rating

They resolved my issue I was previously having all while making sure that everything else on my vehicle was in top top shape. Great service and wonderful people. More

by lainapaige7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 01, 2023

Lewisville Volkswagen responded

We appreciate you taking the time to share the great experience you had at Lewisville Volkswagen! Our team is thrilled to know that we were able to resolve the issue with your vehicle and ensured that everything else was in top shape. Thank you for choosing us, and we look forward to assisting you with any future service needs.

March 28, 2023

Dealership Rating
Employee Rating

If you need service go see Melissa! ! She always takes good care of my families cars. More

by JASON.HOPPER77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2023

Lewisville Volkswagen responded

Jason, thank you for the review! We are so glad to hear that Melissa delivered such a successful service experience. Drive safely, and we hope to see you back again at Lewisville Volkswagen!

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