Fred Romsey

Fred Romsey is a fantastic service advisor and the service team is a pleasure to deal with! service team is a pleasure to deal with! More

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Fred Romsey, in service department, is exceptional. He is knowledgable, professional, helpful and always accurate. He is a pleasure and an asset to your organization! He is knowledgable, professional, helpful and always accurate. He is a pleasure and an asset to your organization! More

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Efficient, friendly and very helpful service done in a timely manner. Convenient location to get to. timely manner. Convenient location to get to. More

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This dealership is clean and comfortable to wait for your car. They offer snacks and beverages. I waited 3 hours for my 10k service, with the 4 wheel alignment, wiper blades and inspection sticker which I re car. They offer snacks and beverages. I waited 3 hours for my 10k service, with the 4 wheel alignment, wiper blades and inspection sticker which I requested and thought was very reasonable. They cleaned my car inside and out! Fred explained everything to me answered all my questions. I love how they text you a video of the car review and send you a detailed report on your car. You can also communicate with your representative at anytime via text with questions. I highly recommend Mercedes of Sudbury! More

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Service with Fred is why I continue to return to the dealership and would buy again dealership and would buy again More

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Responsiveness, knowledge, quality. Sevice is organized, thorough, and engaging. Also provide good advise in maximizing value. Sevice is organized, thorough, and engaging. Also provide good advise in maximizing value. More

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Brand new dealership with experienced,, knowledgeable service technicians who take care of you. Recommend for all after purchase needs. service technicians who take care of you. Recommend for all after purchase needs. More

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The dealership was clean, well organized and everyone was friendly. I was greeted as soon as I drove in and even pointed out the state inspection was due. was friendly. I was greeted as soon as I drove in and even pointed out the state inspection was due. More

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I had a very positive experience from the salesperson. Dakota, to the product specialist, Jonny. Having a 2 hour tutorial really made a difference. Kudos to all. Dakota, to the product specialist, Jonny. Having a 2 hour tutorial really made a difference. Kudos to all. More

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⭐⭐⭐⭐⭐ I had a wonderful experience at this dealership’s service department. Joshua was very professional, friendly, and helpful. They explained everything clearly, completed the service on time, and made service department. Joshua was very professional, friendly, and helpful. They explained everything clearly, completed the service on time, and made sure my car was in great condition before I left. I truly appreciate the excellent customer service and care. Highly recommended! More

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