Fred Romsey
Fred Romsey at Mercedes-Benz of Sudbury

Fred Romsey

Service Consultant

Mercedes-Benz of Sudbury

253 North Main St
Natick, MA 01760

4.8
216 Reviews
4.8

216 Reviews

Write a Review

216 Reviews of Fred Romsey

February 03, 2025

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Employee Rating

Jonny is truly well versed in everything Mercedes. He has a very pleasant teaching manner and answers questions well. I’m SO glad I spent time with Jonny and learned a great deal. Don’t let that resou More

by rpesq3390
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 03, 2025

Mercedes-Benz of Sudbury responded

Thank you for sharing your experience with us! We're delighted to hear that Jonny provided such valuable insights and assistance at Mercedes-Benz of Sudbury. We'll make sure he knows how much his expertise is appreciated!

June 11, 2024

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Fred Ramsey always takes good care of me…. his knowledge and input is always spot on! More

by Bob
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 12, 2024

Mercedes-Benz of Sudbury responded

Thank you for the kind review, Bob! We're happy to hear Fred always takes such wonderful care of you and we can't wait to share this awesome feedback with him. Thanks again and we'll see you next time here at Mercedes-Benz of Natick!

June 07, 2024

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Employee Rating

I have worked with Fred Romsey, Jr. for about 7 years. He is a very honest and patient service advisor. Because he is so knowledgeable about the Mercedes vehicles, he is trustworthy wit More

by Cornflower510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2024

Mercedes-Benz of Sudbury responded

Thank you for your loyalty and kind words about Fred! We're glad to hear that his expertise and dedication have made a positive impact on your experience at Mercedes-Benz of Natick. We appreciate the recommendation!

May 29, 2024

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The Best! Mercedes Benz of Natick is absolutely fantastic! I appreciate the great work service did to my car and the kindness that came with it! Thank you More

by Sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Mercedes-Benz of Sudbury responded

Sara, we're delighted to hear you had a positive experience with our service team at Mercedes-Benz of Natick! Thanks for the kind words and support! We'll see you next time. Safe travels!

May 21, 2024

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Very responsive and helpful . Went out of his way to get the job done while I waited More

by hsandhu7434
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 22, 2024

Mercedes-Benz of Sudbury responded

Thank you for coming to Mercedes-Benz of Natick! We'll see you next time!

May 21, 2024

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Employee Rating

Excellent service. Good customer support,kept me informed of the process. Will continue to do business there. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2024

Mercedes-Benz of Sudbury responded

Frank, we're glad to know you had an excellent service experience at Mercedes-Benz of Natick. We appreciate your loyalty and look forward to serving you in the future!

May 20, 2024

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Have used them for four successive cars over the decades. . they have always done very excellent work. I trust my cars to them.. and if something does go wrong as it has only rarely over the last 20 years the More

by Rghendrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2024

Mercedes-Benz of Sudbury responded

Hi R G Hendrie! We're so glad to have earned your trust over the years at Mercedes-Benz of Natick. It's always our goal to provide excellent service and make things right if needed. Thanks for staying with us!

May 14, 2024

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Employee Rating

Ready for appointment when I arrived. Work was completed on a timely basis. The staff was friendly and respectful. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2024

Mercedes-Benz of Sudbury responded

Ray, we're glad to know your visit at Mercedes-Benz of Natick was efficient and pleasant. Thanks for the positive feedback about our team!

May 11, 2024

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Employee Rating

Frederick Romsey is an excellent service advisor. I am extremely happy with his efforts to emergently have my car fixed. He kept me updated and I was pleasantly surprised to have gotten my car back More

by Ndegwamd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lilo Aho

May 13, 2024

Mercedes-Benz of Sudbury responded

Ndegwamd, it's great to know that Frederick provided you with such excellent service at Mercedes-Benz of Natick. We're glad your car is back on the road and running smoothly!

April 28, 2024

Dealership Rating
Employee Rating

Sure, here's a review for Fred: I recently visited the Mercedes-Benz dealership for a check engine light issue and had the pleasure of working with Fred, the service rep. Fred was not only helpful and cou More

by mmathew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2024

Mercedes-Benz of Sudbury responded

We're glad to know that Fred was able to assist you with your check engine light issue and keep you updated throughout the process. We strive for stress-free experiences here at Mercedes-Benz of Natick, so it's great hearing we hit our mark!

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