North Park has always taken care of my automotive issues.
..and I don't think there is a better dealership in town!
..and I don't think there is a better dealership in town!
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by RTSHIELDS
Verified Customer
Verified Customer
Service Price Transparency
Jun 29, 2026 -
North Park Toyota of San Antonio responded
Your positive feedback truly means a lot to us. Knowing that you consistently feel taken care of here is exactly what we strive for with every visit. We are grateful for your trust and loyalty, and we look forward to continuing to be your go-to dealership for all your automotive needs!
Very good service Joseph and David were customer friendly
they listened to me and understood what kinda deal I wanted and they so patient and kind
they listened to me and understood what kinda deal I wanted and they so patient and kind
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by RALEXANDER5420
Verified Customer
Verified Customer
Service Price Transparency
Jun 26, 2026 -
North Park Toyota of San Antonio responded
Thank you for sharing such a wonderful experience with us! It means a great deal to hear that Joseph and David took the time to truly listen and work toward the deal that was right for you. That kind of patient, attentive service is exactly what we strive to provide every customer who walks through our doors. We will be sure to pass along your kind words to them both.
yes, I am satisfied with service dept.
I don't like the distance I need to travel to get to dealer. I pass 3 different Toyota dealerships before I get there
I don't like the distance I need to travel to get to dealer. I pass 3 different Toyota dealerships before I get there
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by ROGONZALEZ86
Verified Customer
Verified Customer
Service Price Transparency
Jun 26, 2026 -
North Park Toyota of San Antonio responded
We are thrilled to hear that our service department has earned your satisfaction. That kind of feedback means a great deal to us, and we genuinely appreciate you taking the time to share it. We also understand that the distance required to reach us is a real inconvenience, especially when passing other dealerships along the way. Knowing that you still choose to make the trip speaks volumes, and we want to make sure every visit is well worth your time.
I love that the dealership is clean and they get your
work done in a timely manner
work done in a timely manner
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by ccbelam12
Verified Customer
Verified Customer
Service Price Transparency
Jun 25, 2026 -
North Park Toyota of San Antonio responded
Thank you for taking the time to share your experience with us! We are so glad to hear that you enjoyed our clean facility and that your service was completed in a timely manner. Providing an efficient and welcoming environment for our guests is something we truly take pride in.
We appreciate your kind words and look forward to serving you again!
I had an appointment scheduled for 1:30 PM for a routine
oil change, yet I didn't leave the dealership until 4:00 PM. Taking 2 hours and 30 minutes to complete a basic oil change is completely unacceptable,
oil change, yet I didn't leave the dealership until 4:00 PM. Taking 2 hours and 30 minutes to complete a basic oil change is completely unacceptable, especially when I had a scheduled appointment. The whole point of making an appointment is to avoid excessive wait times, but it seemed like my time was not valued at all. If there were delays, they should have been communicated clearly instead of leaving customers sitting around for hours. An oil change is one of the most basic services a dealership performs, and there is no reason it should take half the afternoon. I expected much better service from Toyota. This experience was frustrating, inconvenient, and a huge waste of my time. I will think twice before returning and would not recommend this service department based on my experience.
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by Josh2002ruiz
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kevin
Jun 24, 2026 -
North Park Toyota of San Antonio responded
It's regrettable to hear that you feel this way about your recent service visit, and we understand your frustration. We would like to discuss this further and work towards a resolution. Please reach out to Fred Duron at fredd@nptosa.com so we can better understand what happened and ensure your concerns are properly addressed.
Another hour and a half wait for an oil change and I had
an appt. Plus they did t reset oil change reminder. Very annoying.
an appt. Plus they did t reset oil change reminder. Very annoying.
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by MSCHOCKER7
Verified Customer
Verified Customer
Service Price Transparency
Jun 24, 2026 -
North Park Toyota of San Antonio responded
Thank you for bringing this to our attention. We understand your frustration, as this is not the experience we want for our customers. We would like to discuss this further and work toward a resolution. Please reach out to Fred Duron at fredd@nptosa.com so we can address your concerns.
Price was right in perfect car was done earlier than
estimated everything was done to my satisfaction. Car was nice and clean when I got it back. Excellent service as usual.
estimated everything was done to my satisfaction. Car was nice and clean when I got it back. Excellent service as usual.
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by PSHIERRY
Verified Customer
Verified Customer
Service Price Transparency
Jun 22, 2026 -
North Park Toyota of San Antonio responded
We are elated to hear about your experience with us! Knowing that the pricing, timing, and overall quality of service met your expectations means a great deal to us. It is always our goal to return your vehicle in great condition and ensure every visit is a smooth and satisfying one.
Outstanding car service—professional staff, quick
turnaround, fair pricing, and exceptional care throughout entire experience.
turnaround, fair pricing, and exceptional care throughout entire experience.
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by CELESTINOJASMINE
Verified Customer
Verified Customer
Service Price Transparency
Jun 22, 2026 -
North Park Toyota of San Antonio responded
It is always rewarding to hear when a customer feels genuinely cared for throughout their entire visit. We look forward to continuing to provide you with the same exceptional experience at North Park Toyota of San Antonio!
They were very nice and very helpful, they helped me
understand my car when I didn’t know what to do. Overall this was very easy and understandable.
understand my car when I didn’t know what to do. Overall this was very easy and understandable.
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by ROSALINDARAMIREZ749
Verified Customer
Verified Customer
Service Price Transparency
Jun 22, 2026 -
North Park Toyota of San Antonio responded
Thank you for taking the time to share your experience with us! It is truly wonderful to hear that our team was able to make the process easy and help you feel confident about your vehicle. Providing clear, helpful guidance is something we genuinely care about, and knowing that it made a difference for you means a great deal to us.
We look forward to being here for you whenever you need us again. Thank you for choosing North Park Toyota!
My service advisor is always helpful and friendly.
John A keeps me updated and posted on my car. North Park is always professional.
John A keeps me updated and posted on my car. North Park is always professional.
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by KELLIARGUELLO
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
John Arguello
Jun 19, 2026 -
North Park Toyota of San Antonio responded
We are thrilled to hear about your experience with our service team! It is wonderful to know that your service advisor keeps you informed and makes the process as smooth as possible. That level of communication and attentiveness is something we truly value and strive to deliver with every visit.
Thank you for taking the time to share your kind words. We look forward to continuing to provide you with the professional and friendly service you deserve!