
38 Reviews
Write a Review38 Reviews of Franklin Wood
August 03, 2025
As always, my service experience was outstanding. I especially want to show my appreciation to Cole and Franklin. These young men showed the highest level of courtesy and professionalism. There was I especially want to show my appreciation to Cole and Franklin. These young men showed the highest level of courtesy and professionalism. There was a slight miscommunication about the completion of the service, but Franklin handled it. More
Other Employees Tagged: Cole Fellers
August 01, 2025
All were very professional and helpful fixed my problem fast. The driver that carried me home was a great driver and very pleasant. fast. The driver that carried me home was a great driver and very pleasant. More
Other Employees Tagged: Jarrett Abel, Samantha Oliphant, Tim Wilkins, Jared Laska, Gavynn Norris, Mike Belew, Robert Cook, Taylor Adams, Rachel Alvey
July 03, 2025
Franklin is the best! Always takes good care of us! Rachel is great too…they are all great! Always takes good care of us! Rachel is great too…they are all great! More
Other Employees Tagged: Rachel Alvey
June 10, 2025
Very efficient and friendly had rental available immediately.. keep you updated on my new cars progress. immediately.. keep you updated on my new cars progress. More
Other Employees Tagged: Trish Cheaney, Taylor Adams, Rachel Alvey
May 26, 2025
First time I took my vehicle to Cadillac service and quality of service was exactly as expected quality of service was exactly as expected More
Other Employees Tagged: Rachel Alvey
May 16, 2025
Taylor Adams is one of the best CS reps I have ever dealt with. She makes everything easy and seamless regardless of my busy schedule. with. She makes everything easy and seamless regardless of my busy schedule. More
Other Employees Tagged: Taylor Adams
May 07, 2025
Wonderful group that always go above and beyond to help with my vehicle service Great!!! with my vehicle service Great!!! More
Other Employees Tagged: Taylor Adams, Rachel Alvey
April 26, 2025
There is simply no better service experience that with James Wood. Service manager, Doug Spivey, advisor Taylor Adams and assistant Franklin Wood are beyond professional, caring and always in touch. What James Wood. Service manager, Doug Spivey, advisor Taylor Adams and assistant Franklin Wood are beyond professional, caring and always in touch. What a pleasurable experience. Thanks to all. More
Other Employees Tagged: Sheldon Jeffcoat, Dee Ann Potendyk, Will Lewis, Doug Spivey, Taylor Adams
April 26, 2025
Best dealership ever! Service dept is EXCELLENT! Franklin and Taylor are the Best WILL LEWIS is the best manager James Wood could ever have and needs to be back in CADILL Service dept is EXCELLENT! Franklin and Taylor are the Best WILL LEWIS is the best manager James Wood could ever have and needs to be back in CADILLAC More
Other Employees Tagged: Rossie Sewell, Will Lewis, Taylor Adams
April 24, 2025
James Wood is always accommodating and prompt with scheduling and performing services on my vehicle scheduling and performing services on my vehicle More
Other Employees Tagged: Taylor Adams
