Franklin Hunt

I have received te same consistent great service at SUTTON FORD as I did back in 2020 when I purchased my 2018 Ford Escape! FRANKLIN was absolutely wonderful… he was patient with my MANY questions, kno SUTTON FORD as I did back in 2020 when I purchased my 2018 Ford Escape! FRANKLIN was absolutely wonderful… he was patient with my MANY questions, knowledgeable and personable… I HIGHLY recommend SUTTON AND Franklin More

by Virginia Verified Customer Verified Customer

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Thank you Franklin for your concerns that I had buying my new Escape. You're very professional and understanding. I want to Thank Rich the manager as well for working so hard to make this happen. Thank you new Escape. You're very professional and understanding. I want to Thank Rich the manager as well for working so hard to make this happen. Thank you guys. More

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Franklin was a very professional and knowledgeable. Took into consideration the fact that I needed the best possible deal. Sutton Ford is lucky to have someone like Franklin working for them. Richard A Took into consideration the fact that I needed the best possible deal. Sutton Ford is lucky to have someone like Franklin working for them. Richard Ashmon is a very outgoing person who assisted me through the process of my purchase. They are both very helpful and considerate. I have been with Sutton Ford for a while now and have always been happy with the dealership. More

by gsaund9848 Verified Customer Verified Customer

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Purchased a used vehicle but before purchasing we were told the vehicle was put on the diagnostic machine and the veo ly needed a tune up. One week after purchasing the engine light came on. Took vehicle told the vehicle was put on the diagnostic machine and the veo ly needed a tune up. One week after purchasing the engine light came on. Took vehicle in and was told the soark okug installed was loose. Well two weeks later engine light came back in took the vehicle to another dealership only to find out the sensor wS gone, gas and engine gilter wS needed. Cost over $500. Unfortunately, there was a 7 day warranty. Purchased an additional warranty but it didn't cover the sensor. The itger dealership pyr tge vehicle on the machine and it provided all tge issues with the vehicle i was opposed to buying this vehicle. A significant amount of money was applied as down payment. Not happy. This is the second vehicle purchased here that has had issues. Never again! More

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