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Franki Rivera

Overview Reviews (20) Inventory (140)

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Franki Rivera

Sales & Leasing Consultant

Honda of Toms River

346 NJ-37
Toms River, NJ 08753

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4.7

20 Reviews

Overview Reviews (20) Inventory (140)

Dealership Experience

1 yr, 8 mos

Industry Experience

1 yr, 8 mos

Languages Spoken

English

Spanish

4.7

20 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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20 Reviews of Franki Rivera

July 05, 2025

Dealership Rating

Employee Rating

Worthless xxxxxxxx don't consider customer requests to be removed from their contact list. Continued solicitation after numerous contacts has this customer infuriorated where I will never do business with t removed from their contact list. Continued solicitation after numerous contacts has this customer infuriorated where I will never do business with this dealership. More

by ROSEJ823

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Doug Lazaro, Emily Seaman, Carlos Vizcaino Martinez, Mario A, Mark Gianchiglia, Malcolm Selby, Jon Malave, Yvette Rivera-Coates

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Jul 06, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you! Robert Helle | Sales Director (732) 349-7474 x 2125 | rhelle@hondaoftomsriver.com

July 03, 2025

Dealership Rating

Employee Rating

Very nice employees. Didn’t feel pressured or hassled; they really worked with me to find the right vehicle and price. Didn’t feel pressured or hassled; they really worked with me to find the right vehicle and price. More

by CharlesNYC

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jay Ahmed, Frank Valanzola

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Jul 03, 2025 -

Honda of Toms River responded

Thank you for your kind words, Charles! We’re thrilled to hear that our team at Honda of Toms River helped you find the right vehicle and price without any pressure. Your satisfaction is our top priority, and we hope to see you again soon! Sincerely, The Honda of Toms River Team

June 25, 2025

Dealership Rating

Employee Rating

Franki Rivera is a great salesman and I loved working with him . He is worthy of promotion. with him . He is worthy of promotion. More

by Maria Berger

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Doug Lazaro, Carlos Vizcaino Martinez , Heather Skyes

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Jun 25, 2025 -

Honda of Toms River responded

Thank you for your review, Maria! We’re glad about your positive experience with Franki at Honda of Toms River. He is indeed a valuable member of our team, and we appreciate your recognition of his hard work. We look forward to assisting you again in the future. Sincerely, The Honda of Toms River Team

Jun 25, 2025 -

Maria Berger responded

It was my pleasure.

June 20, 2025

Dealership Rating

Employee Rating

HTR went above and beyond to fond the car I wanted. And...the did it quickly. My salesman, Franki, was fabulous and had the patience I needed. And...the did it quickly. My salesman, Franki, was fabulous and had the patience I needed. More

by Mary

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Frank Valanzola , Maya

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Jun 20, 2025 -

Honda of Toms River responded

Thank you, Mary! We truly appreciate your kind words about Franki and the team at Honda of Toms River. It’s fantastic to hear that we were able to find the car you wanted quickly and that Franki provided you with the support you needed. We look forward to seeing you again and helping you with any future needs! Sincerely, The Honda of Toms River Team

June 20, 2025

Dealership Rating

Employee Rating

This is the 2nd honda I've purchased at TRH. They get the job done! They get the job done! More

by Mary

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Frank Valanzola , Maya

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Jun 20, 2025 -

Honda of Toms River responded

Thank you so much for your wonderful review, Mary! We truly appreciate your loyalty and are delighted to hear that you had a positive experience at Honda of Toms River for both of your purchases. We strive to get the job done right for our customers. We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

June 19, 2025

Dealership Rating

Employee Rating

Frankie was a great sales rep. By far the best car purchase experience I’ve ever had. In and out the door in max 4 hours. Fair pricing too. By far the best car purchase experience I’ve ever had. In and out the door in max 4 hours. Fair pricing too. More

by christopherjposs

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mark Gianchiglia

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Jun 19, 2025 -

Honda of Toms River responded

Thank you! We truly appreciate your kind words about your experience at Honda of Toms River. We're thrilled to hear that Frankie provided you with exceptional service and that you found our pricing fair. We strive to make the car buying process as smooth and efficient as possible. We look forward to seeing you again for your next visit! Sincerely, The Honda of Toms River Team

June 08, 2025

Dealership Rating

Employee Rating

We had a good experience overall. Our salesman was great. It was a smooth and easy transaction. Our salesman was great. It was a smooth and easy transaction. More

by RL_ROSSI

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 08, 2025 -

Honda of Toms River responded

Thank you for your kind words! We're thrilled to hear that you had a good experience at Honda of Toms River and that your transaction was smooth and easy. Our sales team strives to provide excellent service, and we're glad to know you felt well taken care of. We look forward to seeing you again soon! Sincerely, The Honda of Toms River Team

May 15, 2025

Dealership Rating

Employee Rating

I was very happy with Franki helping me purchase my 2025! Honda Accord. He was fully knowledgeable about the vehicle and getting me the best price. I recommend him 100%! Honda Accord. He was fully knowledgeable about the vehicle and getting me the best price. I recommend him 100%! More

by Lenny Winters

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 15, 2025 -

Honda of Toms River responded

Thank you for your fantastic review, Lenny! We're thrilled to hear that you had a great experience with Franki while purchasing your 2025 Honda Accord. His knowledge and dedication to securing the best price truly make a difference. We appreciate your recommendation and look forward to serving you again at Honda of Toms River! Sincerely, The Honda of Toms River Team

May 14, 2025

Dealership Rating

Employee Rating

Reasonable prices and great, personal care. Would definitely recommend! Reach out to Frankie or Lisa. Would definitely recommend! Reach out to Frankie or Lisa. More

by Aarushi

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Frank Valanzola , Lisa

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May 14, 2025 -

Honda of Toms River responded

Thank you for your wonderful review, Aarushi! We're thrilled to hear that you found our prices reasonable and appreciated the personal care from our team at Honda of Toms River. Frankie and Lisa will be pleased to know they made a positive impact on your experience. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

May 11, 2025

Dealership Rating

Employee Rating

I was impressed with Franki's thoughtfulness and understanding of how taxing the process is. His offer to drop off the car at our home, was greatly appreciated. Ray haggerstone understanding of how taxing the process is. His offer to drop off the car at our home, was greatly appreciated. Ray haggerstone More

by Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Emily Seaman , Receptionist

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May 12, 2025 -

Honda of Toms River responded

Thank you, Ray, for your wonderful feedback! We're thrilled to hear that Franki made your experience at Honda of Toms River smooth and thoughtful. Our team strives to go above and beyond, and we're glad it made a positive impact on your process. We appreciate your kind words and hope to see you again soon! Sincerely, The Honda of Toms River Team

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new

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All-wheel Drive

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View Vehicle Details

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