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Franki Rivera

Overview Reviews (5) Inventory (212)

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Franki Rivera

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Franki Rivera

Sales & Leasing Consultant

Honda of Toms River

346 NJ-37
Toms River, NJ 08753

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4.6

5 Reviews

Overview Reviews (5) Inventory (212)

Dealership Experience

1 yr, 5 mos

Industry Experience

1 yr, 5 mos

Languages Spoken

English

Spanish

4.6

5 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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5 Reviews of Franki Rivera

April 15, 2025

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Employee Rating

I spent all day at the dealer and at the end it was as expected. I was insulted by the finance guy as were the salesman and manager. Things that were promised were not delivered. My fault for getting wor expected. I was insulted by the finance guy as were the salesman and manager. Things that were promised were not delivered. My fault for getting worn down and not double checking the mountain of paperwork. I should have left the car and picked it up when it met my specifications. I returned to get the add ons and was treated as I had been in the past there. I will be getting it serviced elsewhere. They can handle to warrantee issues. More

by Starkgolfer

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Jay Ahmed, Frank Valanzola

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Apr 17, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you! Robert Helle | Sales Director (732) 349-7474 x 2125 | rhelle@hondaoftomsriver.com

April 10, 2025

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Employee Rating

This was a great place to get my service done for my car. The best The best More

by NOVAKOWSKI99

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Doug Lazaro, Emily Seaman, Carlos Vizcaino Martinez, Dean Textor, Mario Avile, Mark Gianchiglia, Malcolm Selby, Jon Malave, Yvette Rivera-Coates

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Apr 11, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience getting your service done at Honda of Toms River. Your satisfaction is our top priority, and we hope to see you again for any future needs! Sincerely, The Honda of Toms River Team

March 28, 2025

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Employee Rating

Frankie was a lot of help and everyone was so nice and super helpful very happy with the service super helpful very happy with the service More

by MTDAGUIAR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Valanzola

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Mar 28, 2025 -

Honda of Toms River responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience with Frankie and our team at Honda of Toms River. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

March 02, 2025

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Employee Rating

everyone was so attentive and eager to help. i appreciated how knowledgeable franki was and made the process smooth and easy. i appreciated how knowledgeable franki was and made the process smooth and easy. More

by jaeleenregaspi

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Valanzola, Emily Seaman, Carlos Vizcaino Martinez

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Mar 03, 2025 -

Honda of Toms River responded

Thank you for your kind words! We're thrilled to hear that you found our team at Honda of Toms River attentive and helpful. It's great to know that Franki was able to make your experience smooth and easy. We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

March 01, 2025

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Employee Rating

When I walked into the dealership, I wasn’t 100% sure that I would buy a car there. But Franki was a great salesperson. Thanks to him for helping me choose a good car. I bought a Honda CR-V at this deale that I would buy a car there. But Franki was a great salesperson. Thanks to him for helping me choose a good car. I bought a Honda CR-V at this dealership, Honda Tom’s River. Thank you, Honda Tom’s River, for quickly resolving my issue. Now I have a great car! Especially thanks to Franki, he’s awesome! Boom! More

by NIGMATMIR

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jay Ahmed, Frank Valanzola

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Mar 01, 2025 -

Honda of Toms River responded

Thank you for your fantastic review! We're thrilled to hear that Franki was able to assist you in finding a Honda CR-V and that you had a positive experience at Honda of Toms River. Your feedback means a lot to us, and we’re glad we could resolve your issue swiftly. We look forward to seeing you again and hope you enjoy your new car! Sincerely, The Honda of Toms River Team

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