Frank Wilson

Friendly,responsive,inviting,quick,nice,fair, Clean,hone st,warm,selfless,comfortable, Caring, knowledgeable, relaxing ,place st,warm,selfless,comfortable, Caring, knowledgeable, relaxing ,place More

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Everyone at Ourisman Toyota 40 are professional and pleasant. Your service details are reviewed and explained and any issues are discussed and resolved in a timely fashion . I know my car is well cared pleasant. Your service details are reviewed and explained and any issues are discussed and resolved in a timely fashion . I know my car is well cared for and I can depend on the dealership . I highly recommend the service and will always return More

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The service was very quick, and the staff was very professional and courteous. I would highly recommend to go here in the future. professional and courteous. I would highly recommend to go here in the future. More

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Easy to set up an appointment. All providers are courteous. In particular my service provider Chris was knowledgeable, listened to my input including some help I requested on setti All providers are courteous. In particular my service provider Chris was knowledgeable, listened to my input including some help I requested on setting some features in my car. He also informed me of what packages are available as I move forward with my regular checkups. Finally the service to my car was completed in a timely manner. More

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Great service and extremely courteous. As the service took a while the service manager kept me updated while I was waiting. Definitely customer oriented! As the service took a while the service manager kept me updated while I was waiting. Definitely customer oriented! More

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I went in for servicing and it was thorough and a reasonable timeframe for the process. I appreciate the advisor who explained what I needed and the coverage I had. While I waited o was able to work reasonable timeframe for the process. I appreciate the advisor who explained what I needed and the coverage I had. While I waited o was able to work in a comfortable space. More

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The staff was pleasant, yet professional, and answered all my questions exceeding my expectations. I was impressed that my wait time was minimal while the service was performed. The wait area was clean an all my questions exceeding my expectations. I was impressed that my wait time was minimal while the service was performed. The wait area was clean and comfortable. More

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Service told me wrong about pricing on the two flushes. They spilled brake fluid all over my car and promised me 45 min and it took 3 hours due the spill, when I originally went in there for just an oil ch They spilled brake fluid all over my car and promised me 45 min and it took 3 hours due the spill, when I originally went in there for just an oil change. I was told this special is authorized and put on by Toyota and that once the sale ends the end of the month, it will not be offered again. Then I am told after waiting a total of 4 hours that I need to take my car to the car wash to get any access brake fluid off. Car wash was closed due to it raining. Then I got home and wedged between my hood and windshield is the brake fluid reservoir cover, scratching my paint. They literally slammed the hood closed without putting it back in place and now I have marks and the rubber seal is twisted and loose. This is a new vehicle. This has been so stressful and I question the integrity of the service I received. More

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Great job by the service department always have a good experience when going to the dealer experience when going to the dealer More

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Everyone was very kind and professional. Service was great will definitely recommend this service department to others. Thank you Frank and Grant !! Service was great will definitely recommend this service department to others. Thank you Frank and Grant !! More

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