Frank Valanzola

Do not I repeat do not come here you will regret every second of it they will not fix your car the paperwork is all fixed they do not care about the customer they are straight degenerates that get away wi second of it they will not fix your car the paperwork is all fixed they do not care about the customer they are straight degenerates that get away with fraudulent work on cars half of them don’t even know there job description if you ask any in depth questions or ask to see the work done they 90 out of a 100 times didn’t even touch the vehicle and have no answer same goes for the Honda Universe in Lakewood they are partners in crime and something needs to be done by corporate because I’m not stopping till I am completely satisfied video will be posted soon of both Hondas and what they have to say about what goes on behind closed doors More

by jOHNDOONER13 Verified Customer Verified Customer

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The Financial Dept including Frank, Delia and Robert have been disappointing in assisting on a matter with my Honda Care Coverage. For the past 2 months , Frank and Delia have promised immediate attention t been disappointing in assisting on a matter with my Honda Care Coverage. For the past 2 months , Frank and Delia have promised immediate attention to the matter as well as updating me and failed on both Robert never returned my call. Lisa in sales had committed to handling the matter and on 2 separate occasions failed to contact me with any further assistance. It’s a simple call to Honda Care and I don’t understand why after all this time no effort is being made other than being told how much I am valued as a customer. If that was true, this would be finished. It’s not but I am. I highly doubt I will purchase again from Honda Toms River. While the Sales and Service Departments are great, I’m done because of the Financial Department. I’m a very patient person but this is unacceptable. More

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Quick and easy. Well rounded sales rep. Left satisfied! I have love for my new car Well rounded sales rep. Left satisfied! I have love for my new car More

by MJMELLOTT1298 Verified Customer Verified Customer

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My experience at this location went better then I anticipated. The whole process went smoothly with my salesman Mr. Douglas Lazaro very friendly & helpful . My Finance manager Frank V. Was accomm anticipated. The whole process went smoothly with my salesman Mr. Douglas Lazaro very friendly & helpful . My Finance manager Frank V. Was accommodating with the completion of contract. More

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Employees were extremely friendly, knowledgable and accommodating. Our rep Jonathan Malave was great! quick and painless process accommodating. Our rep Jonathan Malave was great! quick and painless process More

by JFCMAW923 Verified Customer Verified Customer

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I purchased a vehicle the team was great! I did not have any service done. I did not have any service done. More

by MICHAEL.L.RAIO Verified Customer Verified Customer

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I received great service and everyone acted professional. We love the car. Everyone was so nice. We love the car. Everyone was so nice. More

by MBATEMAN1999 Verified Customer Verified Customer

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This dealership, all the way around, delivers outstanding customer service. The best dealership I've ever worked with having leased 10 or 11 vehicles over the past 15 years. customer service. The best dealership I've ever worked with having leased 10 or 11 vehicles over the past 15 years. More

by mjmcgivney Verified Customer Verified Customer

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Malcolm was very helpful in providing the information about the Honda CRV. The only thing I wish is when I signed the documents to the car that the cost be itemized for the cost of the vehicle, pro pak, about the Honda CRV. The only thing I wish is when I signed the documents to the car that the cost be itemized for the cost of the vehicle, pro pak, detailing and coating. I felt like these costs were not discussed with me and was put into the overall cost of the vehicle. When I questioned why the cost of the vehicle was not what we negotiated, I was told that these costs were for the pro pak, detailing and coating. More

by ATLCITYSAL Verified Customer Verified Customer

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Mark G was very accommodating and helpful. Found the exact car and color we wanted and made purchase quick and easy. Found the exact car and color we wanted and made purchase quick and easy. More

by MISSPRIM1210 Verified Customer Verified Customer

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