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Frank Valanzola

Overview Reviews (268) Inventory (160)

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Frank Valanzola

Finance Manager

Honda of Toms River

346 NJ-37
Toms River, NJ 08753

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4.7

268 Reviews

Overview Reviews (268) Inventory (160)

4.7

268 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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268 Reviews of Frank Valanzola

May 17, 2025

Dealership Rating

Employee Rating

He was kind, patient and caring with what I was looking for and also very easy to talk to for and also very easy to talk to More

by lynnguenther09

Recommend Dealer

Yes

Other Employees Tagged: Frank Valanzola

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May 17, 2025 -

lynnguenther09 responded

This is the best place to go in order to buy a car Lisa car or even get your car repaired. They’re all excellent people. I highly recommend them.

May 15, 2025

Dealership Rating

Employee Rating

Very professional and trustworthy. He made sure I was able to get a vehicle and affordable . He made sure I was able to get a vehicle and affordable . More

by NINYNIC63

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mr. Kirsch

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May 15, 2025 -

Honda of Toms River responded

Thank you for your kind words! We are thrilled to hear that you found our team at Honda of Toms River to be professional and trustworthy. We always strive to assist our customers in finding an affordable vehicle that meets their needs. We look forward to seeing you again soon! Sincerely, The Honda of Toms River Team

May 14, 2025

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Employee Rating

Reasonable prices and great, personal care. Would definitely recommend! Reach out to Frankie or Lisa. Would definitely recommend! Reach out to Frankie or Lisa. More

by Aarushi

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Franki Rivera , Lisa

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May 14, 2025 -

Honda of Toms River responded

Thank you for your wonderful review, Aarushi! We're thrilled to hear that you found our prices reasonable and appreciated the personal care from our team at Honda of Toms River. Frankie and Lisa will be pleased to know they made a positive impact on your experience. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

May 14, 2025

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Employee Rating

JUST SAY NO TO TOMS RIVER HONDA, Salesman Mario no back bone, does nothing!!! Chris in Finance is just a liar all the way thru. Still waiting for a call from the General Manager Its now a week but its bone, does nothing!!! Chris in Finance is just a liar all the way thru. Still waiting for a call from the General Manager Its now a week but its the poor way Tom’s Rivet Honda does business. Mario, were did you disappear to. More

by TimothyO269

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Doug Lazaro, Karin Towle, Jay Ahmed, Robert Helle Jr, Edward Ottinger, Adel Kamel, Mario A, Delia Mensch , Chris in Finance / Sales Mansger Ken/ General Manager still waiting for a call back.

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May 14, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you! Robert Helle | Sales Director (732) 349-7474 x 2125 | rhelle@hondaoftomsriver.com

May 06, 2025

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Employee Rating

My experience with Honda of Tom’s river was a positive one. I received skilled serviced and was kept informed throughout the entire buying process. Franki was very knowledgeable and professional. one. I received skilled serviced and was kept informed throughout the entire buying process. Franki was very knowledgeable and professional. More

by Vcalascibetta98

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Franki Rivera

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May 06, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at Honda of Toms River. It's great to know that Franki was able to provide you with knowledgeable and professional service throughout your buying process. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

May 03, 2025

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Employee Rating

Malcolm was great. Very straightforward and to the point. Listened to what I needed and guided. Didn't rush up to me and bug me. I actually.had the chance to walk t Very straightforward and to the point. Listened to what I needed and guided. Didn't rush up to me and bug me. I actually.had the chance to walk the dealership and look at the cars before speaking to anyone which being a manager myself and in sales and from a customer point of view I loved it. Hate being bothered as soon as I pull up to a dealership. Great experience, I will be referring people! More

by CAFARELLIJOHN0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Karin Towle, Dean Textor, Malcolm Selby

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May 03, 2025 -

Honda of Toms River responded

Thank you for your fantastic review! We truly appreciate your kind words about your experience at Honda of Toms River. It's great to hear that you valued our approach of allowing customers to explore at their own pace. We're here to assist when you're ready, and we’re glad that you felt heard and supported. Thank you for considering us for referrals, and we look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

April 28, 2025

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Employee Rating

They were honest and quick to have all paperwork done. Answered all my questions. Yvette went out of her way to help me with my lease. Answered all my questions. Yvette went out of her way to help me with my lease. More

by LUCIACHAMBERLAIN777

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Franki Rivera, Yvette Rivera-Coates

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Apr 28, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Honda of Toms River. It's fantastic to know that Yvette provided you with the assistance you needed for your lease and answered all your questions promptly. We appreciate your feedback and hope to see you again soon! Sincerely, The Honda of Toms River Team

April 26, 2025

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Employee Rating

Service and sales are very professional at your dealership the service department is very helpful and fast service dealership the service department is very helpful and fast service More

by JBARR22

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Scelfo

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Apr 26, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We appreciate your kind words about our professional sales and service teams at Honda of Toms River. It's great to hear that you found our service department helpful and efficient. We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

April 24, 2025

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Employee Rating

Frank was excellent. Up front with all the pricing. Explained everything clearly. Made it a nice experience. Up front with all the pricing. Explained everything clearly. Made it a nice experience. More

by JDOHERTY131

Recommend Dealer

Yes

Other Employees Tagged: Frank Valanzola

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Apr 24, 2025 -

Honda of Toms River responded

Thank you! We're thrilled to hear that you had such a positive experience with Frank at Honda of Toms River. Our goal is to provide clear communication and exceptional service, and it's great to know we achieved that with you. We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

April 18, 2025

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Employee Rating

Nice people and great service. Purchased and leased many cars from them. Emily is an excellent sales rep Purchased and leased many cars from them. Emily is an excellent sales rep More

by Antolick

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adel Kamel, Dean Textor, Anthony Katawick, Mike Ciccone, Dean Magnavita, Tom Scelfo

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Apr 18, 2025 -

Honda of Toms River responded

Thank you for your great review, Antolick! We're glad to hear that you've had a great experience with us at Honda of Toms River. It’s fantastic that you've purchased and leased many cars from our dealership! We appreciate your kind words about our service and Emily. We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

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