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Frank Valanzola

Overview Reviews (303) Inventory (192)

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Frank Valanzola

Finance Manager

Honda of Toms River

346 NJ-37
Toms River, NJ 08753

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4.7

303 Reviews

Overview Reviews (303) Inventory (192)

4.7

303 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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303 Reviews of Frank Valanzola

September 13, 2025

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Employee Rating

He was extremely helpful and did all he could to make us happy to buy our car happy to buy our car More

by MJZCONST

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Franki Rivera

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Sep 13, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience with us at Honda of Toms River. Our team is dedicated to ensuring our customers are satisfied, and it sounds like they did just that for you. We appreciate your business and look forward to seeing you again! Sincerely, The Honda of Toms River Team

September 13, 2025

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Employee Rating

Franki was great and very helpful and got us a great deal!!!! Will refer him to anyone we know🙋‍♀️ deal!!!! Will refer him to anyone we know🙋‍♀️ More

by MJZCONST

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 14, 2025 -

Honda of Toms River responded

We greatly appreciate your review! We're thrilled to hear that Franki was able to assist you and secure a great deal at Honda of Toms River. Your referrals mean a lot to us, and we look forward to serving you and anyone you send our way in the future! Sincerely, The Honda of Toms River Team

September 11, 2025

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Awesome people to work with No issues on my end very nice people and i am happy nice people and i am happy More

by Rmur2024

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jay Ahmed, Robert Helle Jr, Adel Kamel, Dean Textor, Delia Mensch, Anthony Katawick, Mike Ciccone, Dean Magnavita, Tom Scelfo

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Sep 12, 2025 -

Honda of Toms River responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience with us at Honda of Toms River. Our team strives to provide excellent service, and it's great to know that you felt well taken care of. We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

September 07, 2025

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Since my first car in America with this dealer ship it has been a wonderful experience with them thus far and i would recommend them to anyone has been a wonderful experience with them thus far and i would recommend them to anyone More

by SBECK4LIFE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Doug Lazaro, Jay Ahmed, Dean Magnavita

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Sep 08, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that your experience with Honda of Toms River has been so positive since your first car purchase. Your recommendation means a lot to us. We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

September 05, 2025

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No hassle, overall positive experience. 10 out of 10. Everyone we dealt with was professional, and the sales team made the buying process as positive as possible 10 out of 10. Everyone we dealt with was professional, and the sales team made the buying process as positive as possible More

by JAMESV.MARNELL

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Carlos Vizcaino Martinez

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Sep 05, 2025 -

Honda of Toms River responded

Thank you so much for your fantastic review, James! We’re thrilled to hear that you had a positive experience at Honda of Toms River and that our sales team made the buying process enjoyable for you. Your feedback means a lot to us, and we appreciate your support. We look forward to seeing you again! Sincerely, The Honda of Toms River Team

September 02, 2025

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I had an uncomfortable experience with the first salesperson I worked with. She wasn't friendly and acted like I was wasting her time. In truth, I walked over there after I found out from service th salesperson I worked with. She wasn't friendly and acted like I was wasting her time. In truth, I walked over there after I found out from service that my old Honda needed too much work to fix. So I went to the dealership. I explained my situation and said I didn't have the right questions, but I told her which cars I liked. She showed me the cars, didn't ask if I wanted to drive one, and came back with what my payments would be for those three cars. I felt I was being dismissed. All the while, she didn't smile and went through motions. I set an appointment for the next week, and she called rhe day before the appointment and asked why I missed the appointment. I told a friend of mine that I saw a car that I really liked at the lot, but I wasn't going to go back to Honda. Fortunately, she had just purchased a car from a man who was fantastic there, who now is manager. He recommended Carlos. Carlos was fantastic! He was friendly, personable, listened to me, and was happy to let me drive the three cars. That afternoon with Carlos. I leased the car I would recommend Honda to someone if they could get Carlos as a salesperson. I'm sure there are other excellent ones, but I know now it's not worth getting one who doesn't want to work with you. More

by DEBPEL747

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Carlos Vizcaino Martinez, Yvette Rivera-Coates

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Sep 02, 2025 -

Honda of Toms River responded

Thank you for your detailed feedback regarding your experience at Honda of Toms River. I understand that your initial interaction with our sales staff did not meet your expectations, and I appreciate your openness in sharing your journey. It’s wonderful to hear that Carlos provided you with the attentive and friendly service you deserved. We are proud of our team members who truly prioritize our customers. Your recommendation to others about working with Carlos highlights our commitment to providing a better experience. Please feel free to reach out to us if you have any further concerns or need assistance in the future. We appreciate your feedback and hope to see you again at Honda of Toms River! Sincerely, The Honda of Toms River Team

August 31, 2025

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Im glad I went to this dealership everyone was so very nice and I got the car I wanted thank you 😊 nice and I got the car I wanted thank you 😊 More

by BDAGIUAR

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mario A

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Aug 31, 2025 -

Honda of Toms River responded

Thank you for your fantastic review! We're glad to hear that you had such a positive experience at Honda of Toms River and that you found the car you wanted. Our team takes pride in providing excellent service, and your kind words mean a lot to us. We hope to see you again soon! Sincerely, The Honda of Toms River Team

August 30, 2025

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Employee Rating

They were great they had me in and out with in a hour trust me very professional trust me very professional More

by BRINSONTONY92

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Yvette Rivera-Coates

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Aug 30, 2025 -

Honda of Toms River responded

Thank you for your awesome review, Tony! We're thrilled to hear that you had a great experience at Honda of Toms River and that our team was able to assist you so efficiently. We truly appreciate your trust in us and look forward to helping you again in the future! Sincerely, The Honda of Toms River Team

August 28, 2025

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Employee Rating

Very polite staff First time there since I bought my Honda taken care if as soon as I walked in. Very fast service and explained the car report after service was completed. Honda taken care if as soon as I walked in. Very fast service and explained the car report after service was completed. More

by ZHOUND

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Edward Ottinger, Dean Textor, Anthony Katawick, Mike Ciccone, Dean Magnavita, Tom Scelfo

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Aug 28, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Honda of Toms River, especially since it was your first visit since purchasing your Honda. Our team always aims to provide prompt and thorough service, so it's fantastic to know that we met your expectations. We look forward to seeing you again! Sincerely, The Honda of Toms River Team

August 27, 2025

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Employee Rating

My family is repeat customers. Having purchased a car from them in the past, we realized the friendliness of the staff, particularly Franki, we felt confident going back meant bein Having purchased a car from them in the past, we realized the friendliness of the staff, particularly Franki, we felt confident going back meant being taken care of. We went there looking for a Honda Odyssey and we left with a 2026 Touring trim even though they didn't have it at that location. Because of the value they placed for my trade on that sale, I felt comfortable offering my other sports car for a 2025 Honda Civic Type R. They gave me a good deal for the car and received my trade in with very little trouble on my end. The Honda of Tom's River team is amazing. I would recommend to others. More

by Drew Gonzalez

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carlos Vizcaino Martinez, Franki Rivera

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Aug 27, 2025 -

Honda of Toms River responded

Thank you so much for your thoughtful review, Drew! We truly appreciate your continued trust in Honda of Toms River and are thrilled to hear about your positive experience with Franki and our team. It's fantastic that you found the perfect Honda Odyssey and were also able to secure a great deal on the Honda Civic Type R. We look forward to welcoming you and your family back again soon! Your recommendation means the world to us. Sincerely, The Honda of Toms River Team

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