Frank Straface
Frank Straface at Sloane Toyota of Malvern

Frank Straface | Page 18

Sales Consultant

Sloane Toyota of Malvern

593 Lancaster Ave
Malvern, PA 19355

Contact Me
4.9
334 Reviews

I have been in the auto industry for 13 plus years now. I've worked with both pre owned and new car sales. I was born and raised in Philadelphia and have been there my entire life. I am a huge Philly sports fan. I have a wife, 2 Boys another on the way along with 2 crazy French bulldogs named Slater. (named after greatest TV show of all time) and Bentley. #gobirds

Dealership Experience

12 yrs, 1 mo

Industry Experience

16 yrs, 2 mos

Languages Spoken

English English

4.9

334 Reviews

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334 Reviews of Frank Straface

July 06, 2021

Dealership Rating
Employee Rating

I have been dealing with Sloan for years. Except for an initial "misunderstanding" with a salesman years ago, I have been pleased with my dealings with sales, finance and maintenance folks. More

by Franco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2021

Sloane Toyota of Malvern responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

June 10, 2021

Dealership Rating
Employee Rating

Frank was very helpful and easy to work with. He got my into my dream truck! I highly recommend him and would refer him to family and friends. More

by PSWARTZ0416
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2021

Sloane Toyota of Malvern responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Frank and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

June 10, 2021

Dealership Rating
Employee Rating

Frank Straface Solid as always! I had another car ordered. Came in to buy out my lease to trade that in to another place. Frank did not question anything I was doing. I saw a couple cars I liked o More

by Jrm874
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2021

Sloane Toyota of Malvern responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

June 03, 2021

Dealership Rating
Employee Rating

Frank was incredible. This began with a text introduction, and continued during our in person interactions. He was friendly, attentive and helpful, as was Jordan who connected Frank and I, and J More

by MO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Friel

Jun 07, 2021

Sloane Toyota of Malvern responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

May 30, 2021

Dealership Rating
Employee Rating

Excellent customer service. Frank really worked with me to make sure I got exactly what I wanted. He was very professional, friendly and knowledgeable about the specific vehicle I was looking for. More

by Lmcdonald0801
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Whitby

Jun 02, 2021

Sloane Toyota of Malvern responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

May 29, 2021

Dealership Rating
Employee Rating

Amazing experience! Frank made the process very easy and was helpful with any questions I had. I would definitely refer anyone looking for a car to him. More

by Tyler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 02, 2021

Sloane Toyota of Malvern responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

May 28, 2021

Dealership Rating
Employee Rating

Very responsive and easy to work with. Onw of the few dealers who actually answered a new car purchase inquiry. Will recommend to others also looking for a new or used vehicle. More

by Toytaco87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 02, 2021

Sloane Toyota of Malvern responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

May 28, 2021

Dealership Rating
Employee Rating

It was quick and easy to get a good used car here, and all of the staff was very helpful. I would recommend this dealership. More

by blio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 02, 2021

Sloane Toyota of Malvern responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to contact us again for any automotive needs that you might have. Until then, take care! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

April 23, 2021

Dealership Rating
Employee Rating

What a great experience! Frank was an awesome sales associate. He responded to all of my texts and emails and had the car ready for us upon arrival. Within a few hours we were driving home with our new More

by Kferranto
Recommend Dealer
Yes
Apr 27, 2021

Sloane Toyota of Malvern responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

April 23, 2021

Dealership Rating
Employee Rating

We really appreciated our business dealings with Sloane. The experience from start to finish was excellent. From the time we walked in the door till we left a happy owner of a car, the staff was extremely More

by gingrich70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2021

Sloane Toyota of Malvern responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

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