Frank Straface
Frank Straface at Sloane Toyota of Malvern

Frank Straface | Page 34

Sales Consultant

Sloane Toyota of Malvern

593 Lancaster Ave
Malvern, PA 19355

Contact Me
5.0
336 Reviews

I have been in the auto industry for 13 plus years now. I've worked with both pre owned and new car sales. I was born and raised in Philadelphia and have been there my entire life. I am a huge Philly sports fan. I have a wife, 2 Boys another on the way along with 2 crazy French bulldogs named Slater. (named after greatest TV show of all time) and Bentley. #gobirds

Dealership Experience

12 yrs, 3 mos

Industry Experience

16 yrs, 4 mos

Languages Spoken

English English

5.0

336 Reviews

Write a Review

336 Reviews of Frank Straface

May 29, 2015

Dealership Rating

what a quick comfortable experience! VERY CALM ATMOSPHERE. SALESMEN, FINANCE, GENERAL MANAGER, EXPLAINED ALL IN DETAIL. WE NEVER FELT PRESSURED OR RUSHED. THE SURROUNDINGS WERE COMF More

by firegirl50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramiz Khalaf , MIKE NASRAT

Jun 10, 2015

Sloane Toyota of Malvern responded

We appreciate you taking the time to provide us with your positive feedback. At our dealership, we want to provide calm and pressure free atmosphere for all of our customers. Knowing we are doing a great job at this means a lot to us. We thank you for your business and look forward to seeing you back here at your next service visit! Best regards, Mike Nasrat - Customer Relations - mike.nasrat@sloaneautos.com

December 16, 2014

Dealership Rating

Awesome ! Frank was very helpful , thru the entire car buying process. He really worked numbers and made the entire process simple. 2nd car i have purchased thr More

by lori.lipaberk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keo Bunrin

Dec 17, 2014

Sloane Toyota of Malvern responded

Thank you for sharing your great experience at Sloane Toyota of Malvern. It sounds Frank did an impressive job in helping you find the perfect vehicle. I believe our staff is the best in the business. I am glad to hear that you agree. Congratulations on your new vehicle; welcome to the Sloane Toyota of Malvern family. We are happy to have had the opportunity to work with you once again. If you need anything else, please come back to see us and remember to like us on Facebook and Twitter for offers and updates from our dealership. Sincerely, Mike Nasrat - Customer Relations

November 06, 2014

Dealership Rating

Sloane Toyota Provides Exceptional and Professional Service Frank provided warm friendly knowledgeable service! furthermore Jim in the finance dept. provided exceptional timely service- Due to both of these More

by NancyBoudrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Horrex

Nov 06, 2014

Sloane Toyota of Malvern responded

Proposed Response: Thank you very much to take the time out of your day to write this review, Nancy. I am pleased to hear you enjoyed all of your experience at Sloane Toyota of Malvern, working with Frank and Jim. We always do our best to make sure all of our customers leave completely satisfied with their time at our dealership and the service we provide. Don't hesitate to call or stop in if you should have any additional questions or concerns. Sincerely, Mike Nasrat - Customer Relations

August 27, 2014

Dealership Rating

4Runner Purchase Frank was excellent to work with....even after the sale he spent over 30 minutes with my wife to make sure she felt comfortable driving her new SUV ho More

by rosssh3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2014

Sloane Toyota of Malvern responded

This 5-star review has truly made our day! I am so pleased that Frank took excellent care of your wife. Our goal is to make sure that every customer feels comfortable and happy with our service. We are glad to know your wife drove away with this feeling. Please let us know if you have any further automotive needs. Sincerely, Mike Nasrat - Customer Relations

May 19, 2014

Dealership Rating

Bought a 2013 Highlander Hybrid Limited I had a very pleasant experience at Sloane at Malvern. I was looking for a low mileage 1 or 2 year old 7 passenger hybrid SUV and ended up getting a More

by Jakie123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 21, 2014

Sloane Toyota of Malvern responded

Thank you for submitting this amazing feedback! We understand that the search for a new vehicle has the potential to be a stressful experience; I'm pleased to know that Frank did everything he could to provide you a fast, smooth and welcoming shopping experience. I'm also happy that he was able to help find the right Toyota that fits your lifestyle. Enjoy your new Highlander, and let us know if you need further assistance. Also, we encourage you to find us on Facebook and Twitter. You'll be pleased to find the latest exclusive specials offered only to our likers and followers! All the best, Mike Nasrat - Customer Relations

May 14, 2014

Dealership Rating

Awesome service I am truely happy with the service I recieved.Frank went above and beyond to meet my needs.If I ever need a vechile again bill defaintly come back. More

by sorrbh23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2014

Sloane Toyota of Malvern responded

Thank you for taking the time to write this awesome feedback! It is always our goal to achieve 100 percent customer satisfaction. I am proud to know that Frank demonstrated this during your visit. If there is anything more we can do please come back and see us again anytime! We also invite you to check out our latest deals on Facebook and Twitter. Sincerely, Mike Nasrat - Customer Relations

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