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Frank Perez
822 Reviews
822 Reviews
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822 Reviews of Frank Perez
July 14, 2019
Pilot service Frank is one of the best service people I have dealt with. He answered all my questions. He also provided updates throughout the service of my vehicle Frank is one of the best service people I have dealt with. He answered all my questions. He also provided updates throughout the service of my vehicle. More
by WEAVER_DOUG
Verified Customer
July 14, 2019
Honda Service Rick and his team are the best! I have purchased and serviced my Honda’s at Ken Garff for many years. I will continue to work with them in the future! Rick and his team are the best! I have purchased and serviced my Honda’s at Ken Garff for many years. I will continue to work with them in the future! More
by RJAKETORREY
Other Employees Tagged: Rick Johnson
July 13, 2019
Extreme satisfaction with level of service. Frank Perez is my service technician and is always a pleasure to work with. He calls me by name as soon as he sees me. He made sure my car problem wa Frank Perez is my service technician and is always a pleasure to work with. He calls me by name as soon as he sees me. He made sure my car problem was taken care of in a very efficient manner and expressed concern and understood my frustration. I highly recommend Ken Garff Honda, the service department and most importantly Frank Perez. More
by advanme
July 12, 2019
Staff were amazing, very honest and helpful. I had an amazing experience once again at Ken Garff Riverdales service dept. They were very helpful and kept me in the loop as to when my car was goin I had an amazing experience once again at Ken Garff Riverdales service dept. They were very helpful and kept me in the loop as to when my car was going to be done. More
by sarahmichellevanmeter
Other Employees Tagged: Kevin Hurd
July 08, 2019
Still the best!!!! Came in for scheduled brake replacement. These people are always just wonderful, the work is done right, done fast, and they don’t try to sell me thi Came in for scheduled brake replacement. These people are always just wonderful, the work is done right, done fast, and they don’t try to sell me things I do not need. As always, thanks for keeping me on the road, and without trying to empty my wallet. More
by Honda Owner
Other Employees Tagged: Rick Johnson, Josh Caldwell, Alex Ruiz , Merissa Cook, Kevin Hurd, Leo Soto
July 05, 2019
Frank is Amazing Frank was willing to work with my limited finances. He asked me before starting any repairs and kept me informed as the work progressed. He also gave Frank was willing to work with my limited finances. He asked me before starting any repairs and kept me informed as the work progressed. He also gave me the optoons of used parts that would save me money and still be good. He also used any good parts from my current vehicle. I have a hard time trusting dealerships as in the past my experiences havent been good. Frank and the Honda dealership have restored a bit of my faith in dealerships. I will be going back with anymore needs for the families Hondas (4) More
by Hawke83
July 02, 2019
Always great service I’ve been coming to Ken Garff Honda Riverdale for about 6 years now. I have never had a problem with any of the staff or with the service I have recei I’ve been coming to Ken Garff Honda Riverdale for about 6 years now. I have never had a problem with any of the staff or with the service I have received. If I had to complain about anything, it would be that Suda went somewhere else. If there’s anything you guys can do to get him back please make it happen! I worked with Frank this time around and he was very helpful even with some of my more in depth questions. Thank you! Also in the sales department, I always work with Mario. I’m sure he’s getting a little frustrated with me because I’ve had the same car for about 5 years now. But if and when I finally decided to let my Accord go, I’ll be going with him. He’s always extremely helpful and fast. I appreciate that I don’t feel like I’m in a high pressure sales situation working with him. I hope to continue receiving the high quality service I have been for years to come. More
by hunter.lots1
Other Employees Tagged: Mario Saucedo
July 01, 2019
Honda Service Frank was AWESOME. American in with an unusual noise. I thought it was a suspension issue. Wife thought it was a door problem. Took ride with tech H Frank was AWESOME. American in with an unusual noise. I thought it was a suspension issue. Wife thought it was a door problem. Took ride with tech He solved the problem. Dried out door seal. Tech was knowledgeable, friendly, and courteous. Tech was OUTSTANDING More
by gpabobby801
June 30, 2019
Great maintenance service Frank, my service agent was honest, listened to my needs and made sure everything was done to my expectations. The shuttle was not available so he got Frank, my service agent was honest, listened to my needs and made sure everything was done to my expectations. The shuttle was not available so he got me an Uber ride home. More
by Kathleen
June 27, 2019
Mechanic was rude I had to buy an older car and when I took it in to have everything checked, the mechanic that help me was rude about the issues it had ans snickered a I had to buy an older car and when I took it in to have everything checked, the mechanic that help me was rude about the issues it had ans snickered about my problems. I will not go back More
by JEWLIEKM
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used
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