Frank Perez | Page 59

Always professional and friendly. I only have my vehicle serviced here. Watching the video as the mechanic worked on my car was so reassuring that a great work up was being done. serviced here. Watching the video as the mechanic worked on my car was so reassuring that a great work up was being done. More

by tiffvaldez18 Verified Customer Verified Customer

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Fast friendly service. They always tell you if they find something that needs to be fixed. They send you a video of them looking at your engine. something that needs to be fixed. They send you a video of them looking at your engine. More

by brailsford3348 Verified Customer Verified Customer

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Difficult situation,handled well We have had Ken Garff Honda perform multiple services on our vehicles over the past couple of years. During the last two years, we've had one vehicle We have had Ken Garff Honda perform multiple services on our vehicles over the past couple of years. During the last two years, we've had one vehicle in particular that has had a series of complicated issues. The service department has worked hard to address the problems and work with us to keep the cost as low as possible. The most recent issue was very complicated, expensive, and likely related to past issues. The service advisor, mechanic, and service supervisor handled the situation in a way that exemplifies good customer services. Thank you for "doing the right thing" in a way that you didn't have to, but was much appreciated. More

by SCHOWFAM Verified Customer Verified Customer

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The service department did a good job and the price was right . I will continue to do business with Ken Garff Honda in Riverdale. Thanks for everything right . I will continue to do business with Ken Garff Honda in Riverdale. Thanks for everything More

by sjhafen Verified Customer Verified Customer

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I like the service, every time I take my civic for service, it’s done right and fast. I love working with Mario when it comes to purchase or leasing a car or suv, he is very knowledgeable about all th service, it’s done right and fast. I love working with Mario when it comes to purchase or leasing a car or suv, he is very knowledgeable about all the vehicles, he always has the right answer. Mario has a very positive attitude and always has a smile, he never sells you anything, he helps you to buy. Thank you Mario!!! More

by MARIO_CLAVEL_JR Verified Customer Verified Customer

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My car had a major repair. The service rep, Frank, did a great job explaining everything and making sure my repair was taken care of. He answered all my questions and kept me informed. Great customer servic great job explaining everything and making sure my repair was taken care of. He answered all my questions and kept me informed. Great customer service. More

by DVGOODEY Verified Customer Verified Customer

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The service department at Ken Graff Honda of Riverdale is awesome! They are very professional and there are no surprises. They tell you how much repairs cost up front and the shuttle service is fast. awesome! They are very professional and there are no surprises. They tell you how much repairs cost up front and the shuttle service is fast. More

by AIRFISH32 Verified Customer Verified Customer

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Kevin Hurd handled my tire replacement quickly. I appreciate the time he took to research the tires I was looking to use. And he found a good price. appreciate the time he took to research the tires I was looking to use. And he found a good price. More

by Brianacunningham1218 Verified Customer Verified Customer

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Warranty Air Bag system Timely service and outcome as described the the service managers. Especially good shuttle service, also timely. Easy to locate vehicle when service Timely service and outcome as described the the service managers. Especially good shuttle service, also timely. Easy to locate vehicle when service ad checkout were complete. More

by Peter Verified Customer Verified Customer

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Solid Always helpful and eager to get me in. Prices are fair. Service is excellent. Some of the guys there are very knowledgeable. Josh helped on this one b Always helpful and eager to get me in. Prices are fair. Service is excellent. Some of the guys there are very knowledgeable. Josh helped on this one but Kevin and frank are also super helpful More

by mg.michael.goodrich Verified Customer Verified Customer

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