Frank Mancini | Page 5
Service Advisor
East Hartford Chevrolet
585 Connecticut Boulevard
East Hartford, CT 06108
190 Reviews
Write a Review190 Reviews of Frank Mancini
December 04, 2025
Exceptional service and communication Professional and courteous treatment. Was properly informed and updated during the service process. I am very appreciative. courteous treatment. Was properly informed and updated during the service process. I am very appreciative. More
Other Employees Tagged: Frank Mancini
November 27, 2025
My experience i felt like they tried to rush work and take advantage of me! take advantage of me! More
Other Employees Tagged: Charles Brocuglio, Jessica Montez , Dont know the managers name he was understanding
November 21, 2025
Already a crazy high labor rate, was charged 25% more labor hours than time they had my vehicle because the mechanic was fast at his work and finished early.. this center will prioritize part pickups ove labor hours than time they had my vehicle because the mechanic was fast at his work and finished early.. this center will prioritize part pickups over customer pickup/dropoff and seem to be proud of that fact?? I had to wait 3.5 hours past my request to be picked up to get my vehicle back. Won't use this place again More
November 16, 2025
Chuck gets it done all day ever day! ! Why are you making me type at leay15 words!!! ! Why are you making me type at leay15 words!!! More
Other Employees Tagged: Charles Brocuglio, Jessica Montez
November 14, 2025
Great place! Good service! I bought cars had vehicles serviced under warranty and off warranty. Dealt with the parts department. Good interactions all around! Good service! I bought cars had vehicles serviced under warranty and off warranty. Dealt with the parts department. Good interactions all around! More
Other Employees Tagged: Charles Brocuglio, Jessica Montez
November 14, 2025
I went to have a recall on my airbag fixed and a battery replaced. When I got in my car my seat was all pushed forward and my clock was not right. The airbag light was still on. I went in and spoke with Je replaced. When I got in my car my seat was all pushed forward and my clock was not right. The airbag light was still on. I went in and spoke with Jessica. Who offered a diagnosis for $199.00 Are you kidding? The techs didn’t even notice the light was still on. I don’t even know if they corrected the recall , if they created a new problem. Prior to this they lost my locking lug nut socket and refused to replace. I don’t trust the techs or the customer service. I will say Jessica was polite when she offered to charge us and said she would talk to the tech. I don’t trust this company. More
Other Employees Tagged: Charles Brocuglio, Jessica Montez
November 08, 2025
Best experience to date. Thank you frank and team! He was able to diagnose the problem understand that I had other issues and dealt with them accordingly at a reasonable pric Thank you frank and team! He was able to diagnose the problem understand that I had other issues and dealt with them accordingly at a reasonable price. Customer loyalty helped! More
Other Employees Tagged: Frank Mancini
November 07, 2025
Service was fast and friendly, of course it better be, because it is extremely expensive! because it is extremely expensive! More
Other Employees Tagged: Charles Brocuglio, Jessica Montez
November 05, 2025
The Techs and my service advisor Jessica Montez are top notch. Recall taken care of in a timely manner with updates along the way. No need to find another shop that'll take care of your needs, this is THE notch. Recall taken care of in a timely manner with updates along the way. No need to find another shop that'll take care of your needs, this is THE spot. More
Other Employees Tagged: Charles Brocuglio, Jessica Montez
October 31, 2025
Frank is a good representative for the dealership. They took care of my transportation and completed the work promptly. They took care of my transportation and completed the work promptly. More
Other Employees Tagged: Charles Brocuglio, Jessica Montez
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