Frank Luciano

Overall, I had a good experience with Ford Country and am very happy with my Highlander. Isaiah was wonderful to work with throughout the process. Since I was purchasing from out of state, he spent a lot of very happy with my Highlander. Isaiah was wonderful to work with throughout the process. Since I was purchasing from out of state, he spent a lot of time sending photos and videos and answering my many questions. Julia, the sales manager, was also extremely responsive when I called on Saturday while Isaiah was out and made sure I got the answers I needed. When Isaiah was unexpectedly out sick on Monday, he arranged for Frank to take over. Frank did a FaceTime walkaround with me before I left Utah and then spent the evening helping us get everything together to complete the purchase and financing. I really appreciated how well the sales team worked together to make an out-of-state purchase easier. I initially had some frustration with the financing because the rate on the final paperwork was higher than the rate I had already been approved for. I was told that my credit union should be able to adjust it afterward, but when I called the next day, I was initially told they couldn’t. However, Ford Country’s Finance Director, Eric, followed up with me, contacted my credit union, and was able to get the rate adjusted to my originally approved rate. I really appreciate that they followed through and resolved the issue. I also wish the vehicle had been more thoroughly cleaned before delivery. There were several areas that hadn’t been cleaned well, including some that improved considerably with just a quick wipe with a microfiber cloth. I’m very happy with my purchase and appreciate all the help I received. More

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Thank you, Frank Luciano, for helping me purchase a vehicle. I never felt any "sales pressure" from you. You're an asset to the Ford Dealership in Henderson. vehicle. I never felt any "sales pressure" from you. You're an asset to the Ford Dealership in Henderson. More

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Frank Luciano was my sales man he was the best super happy with my Mach E! happy with my Mach E! More

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Isaiah followed up with an online inquiry and answered all of my questions. He found the exact specs I was looking for at a price that was within my budget. all of my questions. He found the exact specs I was looking for at a price that was within my budget. More

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Frank Luciano was fantastic, nice and very knowledgeable. If looking to purchase a vehicle go to ford country and ask for Frank ! If looking to purchase a vehicle go to ford country and ask for Frank ! More

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We had an absolutely fantastic experience purchasing our Ford Maverick XLT from Ford Country!Connecting with Frank was hands-down the best choice we could have made for our vehicle search. We were actually Ford Maverick XLT from Ford Country!Connecting with Frank was hands-down the best choice we could have made for our vehicle search. We were actually traveling from out of state and vacationing in Las Vegas when we decided to work with him. Frank made the entire long-distance buying process incredibly smooth, transparent, and completely stress-free.The biggest surprise was the value. Ford Country offered the exact same Maverick XLT with the same options at a considerably lower sticker price than anything we could find back home locally. Combining a great vacation with an unbeatable deal made this trip unforgettable. If you are looking for a straightforward deal and excellent service—even if you live out of state—go see Frank at Ford Country! More

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Every person on this team was incredible, they went above and beyond to hear me and my wants and made it happen Without any pressure or push. They were very patient and made sure I got exactly what I wante and beyond to hear me and my wants and made it happen Without any pressure or push. They were very patient and made sure I got exactly what I wanted More

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Frank was helpful knowledgeable and friendly. The finance department was efficient and even bought us lunch. The finance department was efficient and even bought us lunch. More

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Seamed like everyone was moving quickly and pleasantly to meet the needs and wants of their customers meet the needs and wants of their customers More

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Frank made the build to order process for my new 2026 Bronco Badlands totally transparent and smooth! All numbers stated up front, printed out on order manifest, and final invoice was exactly as discusse Bronco Badlands totally transparent and smooth! All numbers stated up front, printed out on order manifest, and final invoice was exactly as discussed. He maintained excellent communication during the build process, and responded quickly to my questions. Can highly recommend his attention to detail and customer service. More

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