Julia Lendzion

Overall, I had a good experience with Ford Country and am very happy with my Highlander. Isaiah was wonderful to work with throughout the process. Since I was purchasing from out of state, he spent a lot of very happy with my Highlander. Isaiah was wonderful to work with throughout the process. Since I was purchasing from out of state, he spent a lot of time sending photos and videos and answering my many questions. Julia, the sales manager, was also extremely responsive when I called on Saturday while Isaiah was out and made sure I got the answers I needed. When Isaiah was unexpectedly out sick on Monday, he arranged for Frank to take over. Frank did a FaceTime walkaround with me before I left Utah and then spent the evening helping us get everything together to complete the purchase and financing. I really appreciated how well the sales team worked together to make an out-of-state purchase easier. I initially had some frustration with the financing because the rate on the final paperwork was higher than the rate I had already been approved for. I was told that my credit union should be able to adjust it afterward, but when I called the next day, I was initially told they couldn’t. However, Ford Country’s Finance Director, Eric, followed up with me, contacted my credit union, and was able to get the rate adjusted to my originally approved rate. I really appreciate that they followed through and resolved the issue. I also wish the vehicle had been more thoroughly cleaned before delivery. There were several areas that hadn’t been cleaned well, including some that improved considerably with just a quick wipe with a microfiber cloth. I’m very happy with my purchase and appreciate all the help I received. More

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Julia Lendzion was really amazing to work with. She understood what I was looking for and the situation I was in. Julia Lendzion also understood that I only work with women sales reps and the sales She understood what I was looking for and the situation I was in. Julia Lendzion also understood that I only work with women sales reps and the sales rep was on vacation so she took the lead. Julia Lendzion was very friendly, easy to talk to and made me feel more like a friend than a customer. She went above and beyond as well as the rest of the staff to get me into a new car. I would recommend people I know to work with her and they would get the same amazing experience I did. More

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We had a fantastic experience from the initial inquiry to the follow ups after our purchase. Would highly recommend Julia and country forward to anyone looking for a quality vehicle. the follow ups after our purchase. Would highly recommend Julia and country forward to anyone looking for a quality vehicle. More

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Very friendly and knowledgeable, she helped me get the best deal and didn’t make me feel pressured to buy she took great care of me! best deal and didn’t make me feel pressured to buy she took great care of me! More

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Julia helped me buy a vehicle online, starting from my hospital bed. We never met until I came to get my new truck. Very helpful. hospital bed. We never met until I came to get my new truck. Very helpful. More

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Great dealership with friendly staff! The online help was quick (thank you Eric!), and Julia was the best salesperson I’ve worked with to date. The online help was quick (thank you Eric!), and Julia was the best salesperson I’ve worked with to date. More

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Julia was very helpful, knowledgeable and was just a pleasure to work with throughout the whole process! pleasure to work with throughout the whole process! More

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Bought a car from out of state and they were very helpful in making the purchase as easy as possible. in making the purchase as easy as possible. More

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