Frank Guziak
Frank Guziak at Culver City Volvo Cars
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Frank Guziak

Sales Associate

Culver City Volvo Cars

11201 West Washington Boulevard
Culver City, CA 90230

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11 Reviews
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11 Reviews

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11 Reviews of Frank Guziak

June 30, 2023

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Employee Rating

The whole team at Volvo Culver City were incredibly helpful and professional. They answered all of my questions and walked me through the buying process at every step. I’m so happy to be a Volvo owner More

by TIFFANYK1125
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 06, 2023

Culver City Volvo Cars responded

Thank you for choosing Culver City Volvo! Welcome to the Volvo Family, and please let us know if you need anything else.

March 08, 2023

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Employee Rating

At the time of the purchase, no offers were presented. The purchase was made quickly and even sold me a car that was a hybrid while I was clear about not wanting a car that was hybrid. Plus, the car died More

by w.hdez.gonz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Julio Lopez, Bronko Tatic

Mar 09, 2023

Culver City Volvo Cars responded

We're very sorry to see the low rating and to hear about your experience. We appreciate you allowing us to address the issues. A loaner will be available for you when you bring your vehicle in and the special incentive programs found after your purchase have been claimed and will be sent directly to you. If you would like to discuss these further, please give us a call at your earliest convenience.

September 17, 2021

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Employee Rating

Working with Frank was a pleasure and I'm very excited to be on team Volvo! More

by REBECCAGRENELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Alerta

Sep 18, 2021

Culver City Volvo Cars responded

Thank you for taking the time to leave us a review. We are happy to hear about your experience with us!

August 03, 2021

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Employee Rating

Fair. Trustworthy. What more can you ask for? I've worked with them for ten years now and they've accommodated all sorts of requests and needs. More

by Deanger
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julio Lopez , Charlie Lagua

Aug 03, 2021

Culver City Volvo Cars responded

First and foremost, thank you for your loyalty for over a decade! We appreciate your business and are so glad we can meet your needs. We hope to see you soon, have a wonderful week!

June 02, 2021

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Employee Rating

Sales and finance departments were great to work with, they both made my purchase at Culver City Volvo a great experience. The used car buyer, however, low-balled me to the point of being insulting by off More

by GCCPRES
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Alerta, Julio Lopez

Jun 03, 2021

Culver City Volvo Cars responded

We will be sure to tell our sales and finance teams that they did a great job. We appreciate the feedback and the review, as it helps us discuss ways in which we can improve for the future. We hope to see you again soon.

June 01, 2021

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Employee Rating

Wish i could leave zero stars!!! Appalling customer service and sales experience. My husband and I called to request the vehicle we're interested in be brought over to the dealership so we can test dri More

by AS
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Erick Reyes

Jun 03, 2021

Culver City Volvo Cars responded

We are so sorry that this happened to you. This was unfortunate. We had a customer that was here before you on the same used car. We wish we had two of the exact same car on the lot so that both parties could walk away happy. We apologize because we understand that your time is valuable. Again, we are sorry this happened.

Jun 03, 2021

AS responded

That's funny. If that were the case I don't see why someone wouldn't have mentioned it to us when we called that morning to arrange the vehicle be delivered for us to test drive, or perhaps when we arrived at 4pm, or maybe during our 1 hour wait for our appointment that never happened.

April 02, 2021

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Employee Rating

Great service! We spoke with Frank and he was very knowledgeable, friendly and made sure we were taken care of. Would shop here again in the future. More

by Madelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Alerta, Roman Camacho

Apr 05, 2021

Culver City Volvo Cars responded

Hello Madelyn, Thank you so much for taking the time to rate and review us! We're so glad you enjoyed great service and a friendly team. We look forward to working with you again in the future! The Culver City Volvo Team

February 23, 2021

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Employee Rating

Maria was helpful in helping me lease a car quickly and coming to a price agreement over the phone amd handing me off to Frank to show me the car features before leaving More

by AVAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Alerta

February 14, 2021

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Employee Rating

We checked about 8 Volvo dealerships. This one absolutely the best. Thank you guys, especially manager Frank Guziak. The attitude, prices, service -everything is the best. That was the most pleasant and easy More

by JULCEASAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Alerta, Roman Camacho , Rosie Milad

Feb 16, 2021

Culver City Volvo Cars responded

Hello, What a great review! Thanks so much for choosing Culver City Volvo, we're glad to hear you enjoyed your visit and we hope you're enjoying your new Volvo! Please don't hesitate to let us know if there's anything more we can do for you! We look forward to your next visit. The Culver City Volvo Team

January 15, 2021

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Employee Rating

The dealership was very very nice, nice people and attentive to everyone who walked in for what ever they needed. I have a great experience More

by MICHELE.A.MCKAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Tehrani, Maria Alerta, Roman Camacho, Julio Lopez, Dan Berning , Max Ginsberg, Diallo Pinkgard, Kylon Theus, Juan Zuniga

Jan 15, 2021

Culver City Volvo Cars responded

Hello Michele, Thank you so much for the wonderful five-star rating and feedback of your experience with us! We're so glad you enjoyed your visit, and we look forward to seeing you again in the future! The Culver City Volvo Teams

Jan 15, 2021

MICHELE.A.MCKAY responded

The dealership was very very nice, nice people and attentive to everyone who walked in for what ever they needed. I have a great experience

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