Frank Guziak

The whole team at Volvo Culver City were incredibly helpful and professional. They answered all of my questions and walked me through the buying process at every step. I’m so happy to be a Volvo owner helpful and professional. They answered all of my questions and walked me through the buying process at every step. I’m so happy to be a Volvo owner and have this team to support me! More

by TIFFANYK1125 Verified Customer Verified Customer

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At the time of the purchase, no offers were presented. The purchase was made quickly and even sold me a car that was a hybrid while I was clear about not wanting a car that was hybrid. Plus, the car died The purchase was made quickly and even sold me a car that was a hybrid while I was clear about not wanting a car that was hybrid. Plus, the car died on me after a week trip and no rental/replacement vehicle was made available to me. Unfortunately, would not recommend their customer service. More

by w.hdez.gonz Verified Customer Verified Customer

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Working with Frank was a pleasure and I'm very excited to be on team Volvo! be on team Volvo! More

by REBECCAGRENELL Verified Customer Verified Customer

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Fair. Trustworthy. What more can you ask for? I've worked with them for ten years now and they've accommodated all sorts of requests and needs. worked with them for ten years now and they've accommodated all sorts of requests and needs. More

by Deanger Verified Customer Verified Customer

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Sales and finance departments were great to work with, they both made my purchase at Culver City Volvo a great experience. The used car buyer, however, low-balled me to the point of being insulting by off they both made my purchase at Culver City Volvo a great experience. The used car buyer, however, low-balled me to the point of being insulting by offering me over 10% less than by lowest trade-in offer from other dealers and almost 20% than the highest. If you want to leave with a great experience, don’t even request a trade and sell your car to one of the online car buying companies. More

by GCCPRES Verified Customer Verified Customer

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Wish i could leave zero stars!!! Appalling customer service and sales experience. My husband and I called to request the vehicle we're interested in be brought over to the dealership so we can test dri service and sales experience. My husband and I called to request the vehicle we're interested in be brought over to the dealership so we can test drive and purchase. Our appt is Saturday 4:15pm. We arrive at 4pm and wait. Our sales guy is late. We continue waiting, they continue paging, he never shows. Finally a new sales guy walks over to us around 4:45. He says he'll pull the vehicle around for us. We continue to wait. By 5pm we finally get to test drive the car we've been waiting for an hour to drive and purchase. Dealership closes in an hour. We test drive it and initiate the sales process with said new salesperson. As we're exiting the vehicle, a woman walks up and points to the car. A different sales guy is with her. I hear her say, I want that car. As we're now sitting down with our newly assigned sales guy, this woman is trailing us with hers. He runs into the finance office - before our guy - and evidently initiates the process moments before our guy. Keep in mind - The ONLY reason this vehicle was even on the property was because WE CALLED IT IN to purchase it! Mind you, had our sales guy been on time for our appt, we would have already purchased the vehicle before this woman was even there! At this point, we can clearly see the other sales guy is rushing the process so this other customer can purchase before us. The two sales guys are in the finance office in front of us, yet no one can even tell us the protocol or explain why the xxxx this is happening. Needless to say, we lost out of our dream car thanks to our sales guy being late to an appointment and extreme lack of customer service. It was the most unbelievably infuriating experience I've ever had. Everyone just standing around with their mouths gaping open without offering any substantial information whatsoever. Can't wait to take our business elsewhere. More

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Great service! We spoke with Frank and he was very knowledgeable, friendly and made sure we were taken care of. Would shop here again in the future. knowledgeable, friendly and made sure we were taken care of. Would shop here again in the future. More

by Madelyn Verified Customer Verified Customer

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Maria was helpful in helping me lease a car quickly and coming to a price agreement over the phone amd handing me off to Frank to show me the car features before leaving coming to a price agreement over the phone amd handing me off to Frank to show me the car features before leaving More

by AVAM Verified Customer Verified Customer

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We checked about 8 Volvo dealerships. This one absolutely the best. Thank you guys, especially manager Frank Guziak. The attitude, prices, service -everything is the best. That was the most pleasant and easy the best. Thank you guys, especially manager Frank Guziak. The attitude, prices, service -everything is the best. That was the most pleasant and easy car purchase we’ve ever had!!! Thank you guys! We’ll be recommending you and only you! More

by JULCEASAR Verified Customer Verified Customer

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The dealership was very very nice, nice people and attentive to everyone who walked in for what ever they needed. I have a great experience attentive to everyone who walked in for what ever they needed. I have a great experience More

by MICHELE.A.MCKAY Verified Customer Verified Customer

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