Frank Duran
Frank Duran at Holm Automotive Center Inc
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Frank Duran

Sales Manager

Holm Automotive Center Inc

2005 North Buckeye Avenue
Abilene, KS 67410

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4.7
31 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

25 yrs, 4 mos

Languages Spoken

English English

4.7

31 Reviews

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31 Reviews of Frank Duran

March 27, 2025

Dealership Rating
Employee Rating

Everyone at this dealership was extremely helpful with our search for a vehicle. They made the process smooth, while not being pressuring about the purchasing process. More

by justinefrench260
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cedric Salas, Caysen Smith

Mar 31, 2025

Holm Automotive Center Inc responded

Thank you for your kind words! We're delighted to hear that our team was helpful and made your vehicle search and purchasing process smooth and pressure-free. We understand that buying a vehicle is a significant decision, and we strive to create a comfortable and supportive environment for our customers. We are glad that we could provide you with a positive experience. Making the process smooth and comfortable is a reflection of our commitment to Customer Care and building Trustworthy relationships. Sincerely, the Holm Automotive Team of Abilene.

March 22, 2025

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Employee Rating

This is my first dealing with Holm Automotive in Abilene, but will definitely be my first choice in the future. Carson was very knowledgeable and always very responsive to my questions. The dealership w More

by bev
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 31, 2025

Holm Automotive Center Inc responded

This is wonderful to hear, Bev! Thank you for sharing your fantastic first experience with Holm Automotive. We are thrilled that Carson provided you with knowledgeable and responsive service, and that you found our dealership honest and upfront. We understand the importance of transparency and fairness in our dealings, and we're delighted that you found the perfect car at a fair price. We are also glad that you felt it was worth the drive from Topeka. We are proud that Tim Holm's high expectations for our dealership are being met by our dedicated employees. We strive to uphold our core values of Trustworthy, Customer Care, and providing Value in every interaction. We are so happy to have you as a new customer, and we look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Abilene.

February 02, 2025

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Employee Rating

They did a good job and with the small issue we had they fixed it on their own and then told me about it More

by BUBBA22670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Holm Automotive Center Inc responded

Thank you for sharing your experience. We're glad to hear they did a good job overall. Taking initiative and ensuring transparency reflects our commitment to customer care and doing things right. We certainly value & appreciate your feedback. Sincerely, the Holm Automotive Team of Abilene

January 30, 2025

Dealership Rating
Employee Rating

We had the pleasure of working with Noe Grullon. He was incredibly helpful. Very knowledgeable. Was not at all pushy. Just genuinely wanted to get us into something that checked all the boxes for u More

by Tarah
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Noe Grullon, Caysen Smith

Feb 18, 2025

Holm Automotive Center Inc responded

Thank you for the wonderful review! We're thrilled to hear about your positive experience working with Noe Grullon. We're proud of his dedication to providing knowledgeable, helpful, and pressure-free service. It's fantastic that he was able to assist you in finding the perfect vehicle to meet your needs. We appreciate your business and are delighted you left Holm Automotive Center happy! Sincerely, the Holm Automotive Team of Abilene

January 21, 2025

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Employee Rating

Everyone at Holm’s was aware of our stressful situation and each pearson we worked with made it bearable for me to make a very quick decision, they each gave me confidence that they cared. I would like to More

by jmelia6226
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 27, 2025

Holm Automotive Center Inc responded

Thank you so much for your kind words and for sharing your experience with us! We understand that purchasing a vehicle can be stressful, and we are deeply grateful that our team, especially Caysen Smith and William, were able to make the process more comfortable for you. At Holm Automotive Center, we value Customer Care and strive to create a positive and supportive experience for each and every customer. We are incredibly proud of Caysen and the entire team for their dedication to ensuring your satisfaction. We value your business and hope you enjoy your new vehicle! Sincerely, the Holm Automotive Team of Abilene

December 03, 2024

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Holm Automotive was great to work with and went out of their way to make the process as smooth as possible. More

by Jerrod
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2024

Holm Automotive Center Inc responded

We're thrilled to hear that you had a positive experience with Holm Automotive Center. Our team is committed to providing exceptional customer service and making the process as smooth as possible. Thank you for choosing us. Sincerely, The Holm Automotive Team of Abilene

October 10, 2024

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Employee Rating

Carson Sherbert is an exceptional salesperson who consistently goes above and beyond to make his customers feel welcome and valued. From the moment you meet him, his warm and friendly personality sta More

by Chance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Holm Automotive Center Inc responded

Thank you for your kind words about Carson Sherbert! We're thrilled to hear that he made such a positive impression on you. Our team is committed to providing exceptional customer service, and we're delighted that Carson exceeded your expectations. Thank you again for choosing Holm Automotive Center. We look forward to serving you in the future! Sincerely, The Holm Automotive Team of Abilene

September 06, 2024

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Employee Rating

Very happy. Cayden was very knowledgeable and took time to answer all questions. The only complaint would be that we felt we should have gotten a few hundred mor More

by Boge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Wobbeking, Caysen Smith

Sep 13, 2024

Holm Automotive Center Inc responded

Thank you for your review and 5-star rating! We're thrilled to hear that you were happy with your overall experience at Holm Automotive Center. We're glad that Cayden was knowledgeable and took the time to answer all of your questions. We appreciate your feedback regarding the trade-in experience. We'll take this into consideration as we strive to improve our processes. We're committed to providing a transparent and fair experience for all of our customers. We hope you'll consider Holm Automotive Center for your future automotive needs. Sincerely, The Holm Automotive Team of Abilene

August 03, 2024

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Employee Rating

Very courteous thinking of the customer you can tell by their actions answer any questions that you had More

by sjenne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 23, 2024

Holm Automotive Center Inc responded

We're so glad to hear that our team went above and beyond to meet your needs! Providing exceptional customer service is a top priority for us at Holm Automotive Center. We appreciate you recognizing our commitment to putting our customers first. Thank you for choosing us! Sincerely, The Holm Automotive Team of Abilene

June 06, 2024

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Employee Rating

The absolute best service! I will continue to work with Holm and would recommend to anyone! More

by JoshAllen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2024

Holm Automotive Center Inc responded

Thank you for taking the time to leave such a fantastic review! We at Holm Automotive Center are thrilled to hear that you received "the absolute best service" and that you plan to continue working with us. Your satisfaction is our top priority, and we strive to exceed expectations every time. Our team exemplifies our core value of Customer Care by taking responsibility to serve our clients seriously and providing exemplary service in all areas of our business. Knowing that we achieved this for you makes our day! We appreciate your recommendation and look forward to working with you again in the future. Sincerely, The Holm Automotive Team of Abilene

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