Frank Canozo

Victor Quintanilla is one of the most soft-spoken sales person you will ever meet. He is a good listener and always answered to the tons of questions I had before I bought my car for two days! He shares person you will ever meet. He is a good listener and always answered to the tons of questions I had before I bought my car for two days! He shares his good light hearted moments about his life and in general and also is a good listener which makes me calmer and decide clearly on which car I want. He works with Jonathan who is one of the most pleasant and coolest guys I met. If I had money I had have bought more cars from them. WIth Jonathan, Victor will learn a lot. If he wants to, he will become a great Manager under his training. It was a good experience because I learnt from them and they also learnt about me and it is good to share the knowledge which makes us make the right decision with the right information on hand. I wish them all very best and hope they continue to make Fitzgerald Mall in Rockville prosper more. Thanks More

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Victor Quintanilla is great to work with. Very pleasant and soft spoken. He knew he was helping me overcome my stress with used vehicle purchase. He politely explains me clearly about several Very pleasant and soft spoken. He knew he was helping me overcome my stress with used vehicle purchase. He politely explains me clearly about several questions I had and if something he is not sure, he will check with his manager. He being the front end of the first exchange of car buying came off perfectly fine. He loves his job. He knows buying a car is one stressful thing but he makes sure that I am okay and for that shares his good light hearted moments about his life and in general and also is a good listener. He will become a great manager and he works with Jonathan who is one of the most pleasant person I have met in life. Both are friendly and are all ears to all questions I had. I think Fitzgerald of Rockville deserves a praise of how they operate quite well with finances, test driving and explaining the ins and outs about warranty so that we can make an informed decision. I am sure when he becomes Sales Manager if he decides to, he will be one of the greatest assets to this organization as people will definitely go to him. Thank you for helping me buy the car I like to drive. Take care and hope you all prosper and do well. More

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Sales rep was very kind and knowledgeable during the process of trading in our vehicle and purchasing our new one. Finance manager was also very helpful and informative about the process. process of trading in our vehicle and purchasing our new one. Finance manager was also very helpful and informative about the process. More

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Never bought a Nissan before and the experience is been amazing starting for Hugo ferrufino was the sales person at Buick gmc Rockville who guide me trough the whole process making this experience unique a amazing starting for Hugo ferrufino was the sales person at Buick gmc Rockville who guide me trough the whole process making this experience unique and reliable. I recommend anyone this dealer and Hugo they will take care of your buying experience like no other. Hugo will be patience enough until you find the right vehicle for you . Thank you very much and I will referred you to any friends or family! More

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Very knowledge and honest all the way through. Never felt pressured or uneasy. Would recommend to family & friends. Never felt pressured or uneasy. Would recommend to family & friends. More

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The dealers were in constant communication throughout the process, as well as being realistic, honest, and fair process, as well as being realistic, honest, and fair More

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This is one of the best experiences I have ever experienced in my entire life at a Car dealership John. Frank, and Ty have been very respectful and they worked very diligent to get me approved. The experienced in my entire life at a Car dealership John. Frank, and Ty have been very respectful and they worked very diligent to get me approved. Their professional mannerisms made me feel welcome and made me feel at home the respect they given me was over the top. They have been more than respectful kind and welcoming and I really appreciate this great experience. More

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He went above and beyond to ensure i got exactly what i wanted. Highly recommend James wanted. Highly recommend James More

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James Shuler, I want to start off saying thank you first! James, was the best! I just came there to look for a car because my car was not working any longer. James met me on the lot with a smile and shook my James, was the best! I just came there to look for a car because my car was not working any longer. James met me on the lot with a smile and shook my hand introducing himself. After explaining my situation he gave me his business card saying lets for a nice affordable car together. We finally found one at another location. James, went to get the car, himself! The car was everything I wanted in a vehicle. Thank you James Shuler! Thank you Fitzgerald! More

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Listen to customers and help an informed decision. Service is plus, agent goes beyond sale of car. Welcoming staff, smiley. Very nice refreshment. Respectful. It was very nice doing business with the Service is plus, agent goes beyond sale of car. Welcoming staff, smiley. Very nice refreshment. Respectful. It was very nice doing business with the agent. James is very professional and well versed. The way James provide the service, it invite any existing customer to come again, comfortably. James , keep up with your excelent customer service. More

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