Check out Frank Banda's reviews on DealerRater

June 19, 2025

Dealership Rating

Employee Rating

Excellent service from the time you drive ! ! Someone will be ready to greet you . Highly recommend visiting this Land Rover Dealership ! Someone will be ready to greet you . Highly recommend visiting this Land Rover Dealership More

by LG17

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nuni Zapata, Cynthia Barrera , David Deleon

Report | Print

Jun 20, 2025 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 05, 2025

Dealership Rating

Employee Rating

Very thorough and took care of our routine fluid service Car was filthy upon receiving our 23 Range Rover Sport( needed a wash ) Car was filthy upon receiving our 23 Range Rover Sport( needed a wash ) More

by greghoward

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nuni Zapata, Nathaniel Main, Mark Carrasco, Josh Mills, Christian Botello, Cynthia Barrera, Joseph Martinez, Lori Cornelius, Michael Morrow

Report | Print

Jun 06, 2025 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 07, 2024

Dealership Rating

Employee Rating

Thanks for all your help. It was a wonderful and efficient sale experience. Will be coming back. It was a wonderful and efficient sale experience. Will be coming back. More

by OGARZA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nuni Zapata, Maryham Jaghori, Nathaniel Main, Zack Deboe, Mark Carrasco, Carlos Garza , Cody O'Donnell

Report | Print

Nov 08, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

October 19, 2024

Dealership Rating

Employee Rating

Mark is and everyone at JLR Boerne is absolutely amazing! Highly recommend you choose them. Highly recommend you choose them. More

by RENEJG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nuni Zapata, Maryham Jaghori, Nathaniel Main, Zack Deboe, Mark Carrasco, Carlos Garza , Cody O'Donnell

Report | Print

Oct 21, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

October 09, 2024

Dealership Rating

Employee Rating

In the process of replacing a part covered by my extended warranty, they found a nail in the sidewall of one tire. They took that tire off, replaced it with the spare, and ordered another tire. I had tire in warranty, they found a nail in the sidewall of one tire. They took that tire off, replaced it with the spare, and ordered another tire. I had tire insurance. Maryam called me the next day with a time to come over and get the new wheel. All good. Excellent service department More

by Jfreud

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nuni Zapata, Maryham Jaghori

Report | Print

Oct 10, 2024 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 04, 2024

Dealership Rating

Employee Rating

The service department came highly recommended so I decided to give them a try. The service rep was very unresponsive at times. However I found the technician being highly skilled, especially the sho decided to give them a try. The service rep was very unresponsive at times. However I found the technician being highly skilled, especially the shop foreman, Frank. I give him 5 stars and I will return solely because of him. More

by Charles Fletcher

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nathaniel Main, Mark Carrasco

Report | Print

Oct 07, 2024 -

Land Rover Boerne responded

Charles, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 29, 2024

Dealership Rating

Employee Rating

Great customer service! Team was very attentive and fixed everything we needed done. Highly recommend Team was very attentive and fixed everything we needed done. Highly recommend More

by txtf131

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nuni Zapata, Maryham Jaghori, Nathaniel Main, Zack Deboe, Mark Carrasco, Carlos Garza , Cody O'Donnell

Report | Print

Sep 30, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

September 29, 2024

Dealership Rating

Employee Rating

Mark and his team Went above and beyond to take care of our vehicle and get it back to us in the same day. our vehicle and get it back to us in the same day. More

by SPANLEY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nuni Zapata, Zack Deboe, Mark Carrasco

Report | Print

Sep 30, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 23, 2024

Dealership Rating

Employee Rating

Very pleasant staff. Easy to work with. Efficient. Informative. Great customer service. Great location too. Easy to work with. Efficient. Informative. Great customer service. Great location too. More

by CATAYLOR586

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nuni Zapata, Maryham Jaghori, Nathaniel Main, Zack Deboe, Mark Carrasco, Carlos Garza , Cody O'Donnell

Report | Print

Sep 24, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

September 17, 2024

Dealership Rating

Employee Rating

The service department is super. The change in managers last year has greatly improved the process and makes everyone feel like family! I would recommend the service department to The change in managers last year has greatly improved the process and makes everyone feel like family! I would recommend the service department to everyone! Keep up the great attitude by all. More

by Yogi

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Maryham Jaghori, Mark Carrasco

Report | Print

Sep 18, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!