Franco D'Ambruoso | Page 10

Franco is the best Sales Manager I've ever dealt with. His competence is superb, and he is very patient and respectful to address all concerns/questions a customer has. His competence is superb, and he is very patient and respectful to address all concerns/questions a customer has. More

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This is my 4th brand new car from BMW of Fort Washington and it's always an excellent experience!! My sales advisor Troy Pearlman was awesome!! Troy was patient and accommodating to custom order my X3 to en and it's always an excellent experience!! My sales advisor Troy Pearlman was awesome!! Troy was patient and accommodating to custom order my X3 to ensure I got exactly what I wanted!! He is always friendly, knowledgeable, BMW savvy and provides impeccable customer service!! I look forward to buying my next car from BMW of Fort Washington!! More

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The people at West German BMW were absolutely wonderful to me. Their kindness made the difference in me purchasing from their dealership and another dealership. to me. Their kindness made the difference in me purchasing from their dealership and another dealership. More

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This is my second lease with West German BMW and I’m happy to report another smooth transaction. Additionally I was thankful all covid protocols were being followed. A special shout out to Steve Pearl happy to report another smooth transaction. Additionally I was thankful all covid protocols were being followed. A special shout out to Steve Pearlman and Franco Dambruoso for welcoming me back. More

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The whole process was seamless! Franco was fantastic. Stanley was awesome. Look forward to doing business in the future. Will definitely be recommending my friends. Stanley was awesome. Look forward to doing business in the future. Will definitely be recommending my friends. More

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Excellent Customer Expereince From start to finish my experience at WG was excellent. The selection of vehicles, the friendliness of the staff, and the knowledge of all was nothin From start to finish my experience at WG was excellent. The selection of vehicles, the friendliness of the staff, and the knowledge of all was nothing but outstanding. My experience started with a search on the internet and interaction with Courtney who was timely and knowledgeable. In all fairness to all, she essentially had the car sold before I walked in the door. Franco sealed the financial deal with his expert knowledge of the loan and incentive process. And of course Edward held my hand and expertly guided me through the whole process. He really knew the BMW product inside and out and helped me understand all the new mechanical features and electronic technology. He is still helping me with the myriad questions. If you do not have a relationship with a WG sales agent, I highly recommend asking to speak to Edward Salloum. And of course I really appreciated my "old salesman" Bob Cesarini stopping by to say hello. More

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I have been buying cars for over 40 years. Today was the best experience I have ever had. My compliments to the ownership. You have four outstanding people that I worked with today Phil,Franco,Troy and Cory best experience I have ever had. My compliments to the ownership. You have four outstanding people that I worked with today Phil,Franco,Troy and Cory. You should be very proud that these gentlemen represent you on a daily basis. More

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Awesome guys. Everyone was extremely helpful. I felt right at home from my first hug from Phil. Thank you all who helped. Awesome place. Love my new car. We’ll be back. I felt right at home from my first hug from Phil. Thank you all who helped. Awesome place. Love my new car. We’ll be back. More

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Amazing I have been leasing and owning BMW's for over 20 years. I must admit that I had the most pleasurable experience at this dealership. I dealt with at le I have been leasing and owning BMW's for over 20 years. I must admit that I had the most pleasurable experience at this dealership. I dealt with at least 6 different folks in this dealership and I would hire anyone of them. I must tell you that Jim (GM) and Phil my sales person were absolutely amazing. Nothing was to much to ask of them and they definitely went the extra mile. I went in trying to purchase my 2016 7 series and left leasing a 750 and returned one week later to lease a X7 for my wife. I have already recommended this dealership along with Jim & Phil to our friends and colleagues. These folks definitely make you feel like family. Alan Giannone More

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