Francisco Ostos
Francisco Ostos at Showcase Honda
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Francisco Ostos

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.7
62 Reviews
4.7

62 Reviews

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62 Reviews of Francisco Ostos

April 09, 2025

Dealership Rating
Employee Rating

It is the best dealership I have ever dealt with in my long life. Very professional. More

by shavon.martin
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

March 27, 2025

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Desde que compre mi primer carro Honda en ese consecionario nunca he ido a otro lugar, excelente atención,un trato respetable y buena calidad en el servicio More

by angelaruizavila
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: William Giron ( ventas)

Mar 28, 2025

Showcase Honda responded

¡Gracias! Nos alegra mucho saber que has tenido una experiencia tan positiva con nosotros. Nuestro equipo está comprometido en brindar un servicio excelente, y tu lealtad significa mucho para nosotros. ¡Esperamos verte de nuevo para tu próximo Honda!

March 11, 2025

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Thank you for keep my car running and driving safe ,the service this time was good More

by melrey71
Service Price Transparency
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Recommend Dealer
Yes
Mar 12, 2025

Showcase Honda responded

Thank you for your feedback! We're happy to hear that the service helped keep your car running smoothly and safely. It's always our goal to provide you with reliable service, and we appreciate you trusting us with your vehicle. If you need anything else, feel free to reach out!

March 10, 2025

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He was very helpful and Communicative at what they were doing also explained everything fine. More

by Fgloria2919
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Recommend Dealer
Yes
Mar 11, 2025

Showcase Honda responded

Thank you for your feedback! We're glad to hear that our team member was helpful, communicative, and provided clear explanations throughout the process. We appreciate your kind words and look forward to assisting you again in the future!

March 06, 2025

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Very good customer service . Always keep me updated about my vehicle & the services being done More

by YUDITH.FRIAS1
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Recommend Dealer
Yes
Mar 07, 2025

Showcase Honda responded

Thanks for your feedback, Yudith! We're glad to hear you appreciate our customer service and updates. Your satisfaction is important to us, and we aim to keep improving. Looking forward to serving you again!

February 21, 2025

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He’s amazing he knows how to treat people he helped me out with a payment plan on my maintenance More

by Taniaalicea0342
Service Price Transparency
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Recommend Dealer
Yes
Feb 24, 2025

Showcase Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team. Helping our customers is what we strive for, and we're glad we could assist you with your payment plan. Your support means a lot to us!

February 19, 2025

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First thing, I brought my car in to have them look into my air compressor that right Honda said I need replaced and paid right Honda the $100 to look at it. I brought it to showcase in order to get it unde More

by Showcase Honda are liars
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Recommend Dealer
No

February 19, 2025

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Easy to schedule and good service. Francisco was incredibly helpful and knowledgeable to guide me through my service. More

by RACHEL.ZIEGLER
Service Price Transparency
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Recommend Dealer
Yes
Feb 20, 2025

Showcase Honda responded

Thanks for the great feedback, Rachel! We're thrilled to hear that scheduling was a breeze and that Francisco made such a positive impact. We appreciate your support and look forward to serving you again!

February 14, 2025

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Employee Rating

I had to bring my vehicle back twice for additional work that should have been completed correctly on the initial visit. Francisco was great to work with. He made this experience as painless as possible con More

by Jluman74
Service Price Transparency
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Recommend Dealer
Yes
Feb 17, 2025

Showcase Honda responded

It's always our goal to get things right on the first visit, and we apologize for any inconvenience caused by having to bring your vehicle back. If there’s anything else we can do to assist you or if you’d like to discuss this further, please don’t hesitate to reach out to Sean Hoopes, Service Director, at 602-274-3800.

February 12, 2025

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Customer Service friendly and efficient. I enjoy taking a cappuccino while wait for my service in Showcase Honda. They are always very enthusiastic and polite. Keep greeting and smiling More

by Katt
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Santos Mendoza, Kevin Proo

Feb 13, 2025

Showcase Honda responded

Katt, we're thrilled to hear you enjoyed your experience with our team! Your kind words about our customer service and the cappuccino make us smile. We’ll keep the enthusiasm high and the greetings coming! Thanks for the fantastic feedback!

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