Francisco Ostos
Francisco Ostos at Showcase Honda
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Francisco Ostos

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.7
58 Reviews
4.7

58 Reviews

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58 Reviews of Francisco Ostos

March 06, 2025

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Employee Rating

Very good customer service . Always keep me updated about my vehicle & the services being done More

by YUDITH.FRIAS1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 07, 2025

Showcase Honda responded

Thanks for your feedback, Yudith! We're glad to hear you appreciate our customer service and updates. Your satisfaction is important to us, and we aim to keep improving. Looking forward to serving you again!

February 21, 2025

Dealership Rating
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He’s amazing he knows how to treat people he helped me out with a payment plan on my maintenance More

by Taniaalicea0342
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 24, 2025

Showcase Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team. Helping our customers is what we strive for, and we're glad we could assist you with your payment plan. Your support means a lot to us!

February 19, 2025

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First thing, I brought my car in to have them look into my air compressor that right Honda said I need replaced and paid right Honda the $100 to look at it. I brought it to showcase in order to get it unde More

by Showcase Honda are liars
Service Price Transparency
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Recommend Dealer
No

February 19, 2025

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Easy to schedule and good service. Francisco was incredibly helpful and knowledgeable to guide me through my service. More

by RACHEL.ZIEGLER
Service Price Transparency
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Recommend Dealer
Yes
Feb 20, 2025

Showcase Honda responded

Thanks for the great feedback, Rachel! We're thrilled to hear that scheduling was a breeze and that Francisco made such a positive impact. We appreciate your support and look forward to serving you again!

February 14, 2025

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I had to bring my vehicle back twice for additional work that should have been completed correctly on the initial visit. Francisco was great to work with. He made this experience as painless as possible con More

by Jluman74
Service Price Transparency
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Recommend Dealer
Yes
Feb 17, 2025

Showcase Honda responded

It's always our goal to get things right on the first visit, and we apologize for any inconvenience caused by having to bring your vehicle back. If there’s anything else we can do to assist you or if you’d like to discuss this further, please don’t hesitate to reach out to Sean Hoopes, Service Director, at 602-274-3800.

February 12, 2025

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Customer Service friendly and efficient. I enjoy taking a cappuccino while wait for my service in Showcase Honda. They are always very enthusiastic and polite. Keep greeting and smiling More

by Katt
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Recommend Dealer
Yes

Other Employees Tagged: Santos Mendoza, Kevin Proo

Feb 13, 2025

Showcase Honda responded

Katt, we're thrilled to hear you enjoyed your experience with our team! Your kind words about our customer service and the cappuccino make us smile. We’ll keep the enthusiasm high and the greetings coming! Thanks for the fantastic feedback!

February 10, 2025

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Employee Rating

Francisco was pleasant to work with. They gave me a couple options to fix my engine issues, however I did not go through with it due to pricing More

by J_BARNEA
Service Price Transparency
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Recommend Dealer
Yes
Feb 11, 2025

Showcase Honda responded

Thank you for your feedback! We're glad to hear that Francisco was helpful. We understand that pricing can be a concern, and we appreciate your thoughts. We strive to offer value and options for our customers. We hope to assist you again in the future!

February 05, 2025

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over charge for an used car . .add accessories fee on top of sales price on an used car. More

by JVALENTIN96
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Atul Sharma

Feb 07, 2025

Showcase Honda responded

We understand how important transparency is when purchasing a vehicle, and we regret any frustration caused by the pricing of your used car. Our goal is always to ensure our customers feel confident in their purchase, and we would appreciate the opportunity to discuss this matter further. Please reach out to Lindsay Voss, Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539.

January 30, 2025

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Just threw me in a car and that was it; only cared about the sale More

by EDDARDEN50
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Jan 31, 2025

Showcase Honda responded

Our goal is to make sure every customer feels heard and valued, and we understand that it’s important to feel well-guided throughout the entire process. We’d appreciate the opportunity to learn more about your experience and address your concerns. Please feel free to reach out to Lindsay Voss, Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539 so we can make things right.

January 29, 2025

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Great service! Very polite and efficient ! Would recommend to anyone. Have been using them for years. More

by neerasm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2025

Showcase Honda responded

Thank you for your kind words! We're glad to hear you've been with us for years and appreciate our service. Your recommendation means a lot to us, and we look forward to serving you again.

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