Francisco Ostos
Francisco Ostos at Showcase Honda
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Francisco Ostos

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.7
50 Reviews
4.7

50 Reviews

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50 Reviews of Francisco Ostos

January 30, 2025

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Employee Rating

Just threw me in a car and that was it; only cared about the sale More

by EDDARDEN50
Service Price Transparency
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Recommend Dealer
No
Jan 31, 2025

Showcase Honda responded

Our goal is to make sure every customer feels heard and valued, and we understand that it’s important to feel well-guided throughout the entire process. We’d appreciate the opportunity to learn more about your experience and address your concerns. Please feel free to reach out to Lindsay Voss, Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539 so we can make things right.

January 29, 2025

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Great service! Very polite and efficient ! Would recommend to anyone. Have been using them for years. More

by neerasm
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Recommend Dealer
Yes
Jan 30, 2025

Showcase Honda responded

Thank you for your kind words! We're glad to hear you've been with us for years and appreciate our service. Your recommendation means a lot to us, and we look forward to serving you again.

January 25, 2025

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Have been a customer for roughly 20 years including service on 3 Hondas, 2 of which were purchased at Showcase Honda. Very happy with the service I have received More

by pwiegand
Service Price Transparency
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Recommend Dealer
Yes
Jan 27, 2025

Showcase Honda responded

Thanks! We’re thrilled to hear that you’ve been with us for 20 years and appreciate your loyalty. It’s great to know you’re happy with the service on your Hondas. We look forward to continuing to provide you with excellent service in the future!

January 19, 2025

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My service associate was the greatest and he is a definite asset to the car dealership More

by VINNYBILLISI
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Recommend Dealer
Yes
Jan 20, 2025

Showcase Honda responded

Thanks for the fantastic feedback, Vinny! We're thrilled to hear about your positive experience with our service associate. We strive to provide top-notch service, and it’s great to know our team is making a difference! Your support means a lot to us.

January 13, 2025

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Excelente trabajo. Me atendió muy bien. La comunicación estuvo excelente. Fui por un cambio de aceite More

by YEYA_1974
Service Price Transparency
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Recommend Dealer
Yes
Jan 14, 2025

Showcase Honda responded

Thanks! We're thrilled to hear you had a great experience with us. Our team takes pride in providing excellent service and communication. Looking forward to seeing you again for your next oil change!

January 03, 2025

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I was quite pleased with Cassie. Good communication and kept things on schedule. I appreciate a woman in a traditionally male dominated field. I especially enjoyed Alejandro Verga More

by mmmcboop
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Green, Alejandro Vergara, James Birchman, Cassie Allen , Fernando who helped me finance the car

Jan 06, 2025

Showcase Honda responded

Thanks! We’re thrilled to hear about your positive experience with Cassie, Alejandro, and the financing team. It's fantastic that you felt supported throughout the process. Enjoy your new car, and we look forward to serving you again at Showcase Honda!

December 29, 2024

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Entire visit took longer than expected when it wasn’t busy. Then stuff that they said I needed done last time they are now saying is fine and stuff I already had done they are saying needs done. Don’t fe More

by BLUNT.XO
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Jan 02, 2025

Showcase Honda responded

It's important to us that our customers feel confident in the service we provide, and we regret that we did not meet that expectation. We want to ensure that every aspect of your vehicle is thoroughly reviewed, and we would appreciate the opportunity to address your concerns further. For any additional questions or clarification, please feel free to contact Sean Hoopes, Service Director, at 602-274-3800.

December 22, 2024

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Showcase is the best car dealer for service and for your new car purchase needs More

by Kayla
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Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Showcase Honda responded

Kayla, thank you for your fantastic review! We're thrilled to hear that you had a great experience with us for both service and your new car purchase. Your support means a lot, and we look forward to serving you again in the future!

December 13, 2024

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Employee Rating

Very positive and great communication I was in and out in the time he shared with me More

by ssenatore46
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Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Showcase Honda responded

Thanks for the great feedback! We’re thrilled to hear you had a positive experience and that our communication met your expectations. We strive to make every visit efficient and enjoyable. Looking forward to seeing you again!

November 21, 2024

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Employee Rating

Every time I come to this dealership I get quick and efficient service with no issues. I will always come back to Showcase Honda. More

by vaviles2700
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Showcase Honda responded

Thanks for your fantastic review, Vaviles! We're thrilled to hear that you consistently receive quick and efficient service. Your loyalty means a lot to us, and we look forward to welcoming you back to Showcase Honda again soon!

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