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Francisco Ostos
Francisco Ostos at Showcase Honda
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Francisco Ostos

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.7
66 Reviews
4.7

66 Reviews

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66 Reviews of Francisco Ostos

April 29, 2025

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Employee Rating

The entire staff including these messages are harrasment. Leave me alone Stop messaging me jesus More

by swimmadi
Recommend Dealer
No

Other Employees Tagged: Francisco Ostos

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April 23, 2025

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Employee Rating

Quick and courteous. Followed up when promised. Waiting room was clean an fully stocked with drinks. More

by LAS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Proo

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Apr 24, 2025

Showcase Honda responded

Thank you for your review! We’re happy to hear that your experience was quick and courteous, and that our team followed up as promised. We also take pride in maintaining a clean and comfortable waiting area for our guests, so it’s great to know you appreciated that. We look forward to serving you again in the future!

April 19, 2025

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Employee Rating

Fransisco was great! I was stressed about the Wi-Fi going out a month after purchase, i work Home Health and it is so necessary for what I do. On the road daily! He was k More

by KMOORE150
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Apr 21, 2025

Showcase Honda responded

We're thrilled to hear about your positive experience with Fransisco and our tech team! Helping you resolve your Wi-Fi issues means a lot to us, especially given the demands of your work. Thank you for sharing your feedback—it's always great to know we're making a difference!

April 11, 2025

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Employee Rating

Francisco had a positive attitude. He tried his best to tell the mechanic about the grinding sound on my rear brakes. But I guess a mechanic couldn't find nothing. More

by FRANCO1978
Recommend Dealer
Yes

Other Employees Tagged: Francisco Ostos

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Apr 14, 2025

Showcase Honda responded

Franco, thanks for your kind words about Francisco! We appreciate his dedication to helping you. If you notice any further issues with your brakes, please let us know so we can ensure everything is in perfect working order. Your satisfaction is our priority!

April 09, 2025

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It is the best dealership I have ever dealt with in my long life. Very professional. More

by shavon.martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Kevin Proo, James Birchman, Cassie Allen, Devin Suzuki, Austin Czerwinski, Sebastian Eshelman, Jonathan Wilson, Joseph Ungor

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Apr 11, 2025

Showcase Honda responded

Thank you so much for your amazing feedback! We're honored to be considered the best dealership you've ever worked with. Our team strives to provide professional and exceptional service, and it's great to know that we've met your expectations. We truly appreciate your support and look forward to assisting you again in the future!

March 27, 2025

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Desde que compre mi primer carro Honda en ese consecionario nunca he ido a otro lugar, excelente atención,un trato respetable y buena calidad en el servicio More

by angelaruizavila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Giron ( ventas)

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Mar 28, 2025

Showcase Honda responded

¡Gracias! Nos alegra mucho saber que has tenido una experiencia tan positiva con nosotros. Nuestro equipo está comprometido en brindar un servicio excelente, y tu lealtad significa mucho para nosotros. ¡Esperamos verte de nuevo para tu próximo Honda!

March 11, 2025

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Employee Rating

Thank you for keep my car running and driving safe ,the service this time was good More

by melrey71
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 12, 2025

Showcase Honda responded

Thank you for your feedback! We're happy to hear that the service helped keep your car running smoothly and safely. It's always our goal to provide you with reliable service, and we appreciate you trusting us with your vehicle. If you need anything else, feel free to reach out!

March 10, 2025

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Employee Rating

He was very helpful and Communicative at what they were doing also explained everything fine. More

by Fgloria2919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Kevin Proo, James Birchman, Cassie Allen, Devin Suzuki, Austin Czerwinski, Sebastian Eshelman, Jonathan Wilson, Joseph Ungor

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Mar 11, 2025

Showcase Honda responded

Thank you for your feedback! We're glad to hear that our team member was helpful, communicative, and provided clear explanations throughout the process. We appreciate your kind words and look forward to assisting you again in the future!

March 06, 2025

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Employee Rating

Very good customer service . Always keep me updated about my vehicle & the services being done More

by YUDITH.FRIAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 07, 2025

Showcase Honda responded

Thanks for your feedback, Yudith! We're glad to hear you appreciate our customer service and updates. Your satisfaction is important to us, and we aim to keep improving. Looking forward to serving you again!

February 21, 2025

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Employee Rating

He’s amazing he knows how to treat people he helped me out with a payment plan on my maintenance More

by Taniaalicea0342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Kevin Proo, James Birchman, Cassie Allen, Devin Suzuki, Austin Czerwinski, Sebastian Eshelman, Jonathan Wilson, Joseph Ungor , Richard York

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Feb 24, 2025

Showcase Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team. Helping our customers is what we strive for, and we're glad we could assist you with your payment plan. Your support means a lot to us!

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