Fernando Lagunas
Fernando Lagunas at Victory Honda Chicago Northside

Fernando Lagunas

Service Advisor

Victory Honda Chicago Northside

6600 North Western Avenue
Chicago, IL 60645

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5.0
11 Reviews
5.0

11 Reviews

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11 Reviews of Fernando Lagunas

April 02, 2026

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The work was done faster than estimated and explained thoroughly I have nothing to complain about More

by ?
Recommend Dealer
Yes

Other Employees Tagged: Fernando Lagunas

Apr 02, 2026

Victory Honda Chicago Northside responded

Thank you for sharing your experience. We’re glad Fernando and our team completed the service on your Honda CR-V Hybrid faster than expected and provided clear explanations. We look forward to assisting you again. Peter Gabriel General Manager peter.gabriel@victoryhonda.com

March 30, 2026

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Fernando was above and beyond with his customer service. Everything was great and He had a great communication with me on everything that was happening with car. My car was on time and so far my car is fixe More

by pako_hmy
Recommend Dealer
Yes

Other Employees Tagged: Fernando Lagunas

Mar 30, 2026

Victory Honda Chicago Northside responded

It’s wonderful to hear Fernando provided exceptional service again to get your Honda CR-V back on the road right on schedule. We’re glad the repairs matched our discussions and that you felt well informed throughout. Thank you for recommending us to your family and friends. Peter Gabriel General Manager peter.gabriel@victoryhonda.com

March 24, 2026

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The best team and best service around I wouldn't buy or take my vehicle anywhere else other than Victory Honda More

by baggiesdonuts
Recommend Dealer
Yes

Other Employees Tagged: Fernando Lagunas

Mar 24, 2026

Victory Honda Chicago Northside responded

What a compliment to know our team provided outstanding service for your Honda Civic. It means so much that you trust us with your vehicle. Thank you for choosing us as your go to service location. Peter Gabriel General Manager peter.gabriel@victoryhonda.com

March 10, 2026

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Employee Rating

Very efficient. Fernando has always been great to work with. He is reliable, personable and communicates well. James in sales was also a 5. Attended to details, pers More

by Judyh89234
Recommend Dealer
Yes

Other Employees Tagged: Fernando Lagunas

Mar 10, 2026

Victory Honda Chicago Northside responded

It’s great to hear that Fernando’s reliable communication and personable approach made your Honda Odyssey service efficient. We’re pleased our sales team paid close attention to details and kept the process smooth. Thank you for choosing us and sharing your experience! Peter Gabriel General Manager peter.gabriel@victoryhonda.com

March 05, 2026

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really like how they keep him informed. And service was pretty quick. really I tell they kept me informed what was going on with the car. It was very quick and informative, and they were wi More

by Tim.L.Irwin59
Recommend Dealer
Yes

Other Employees Tagged: Fernando Lagunas

Mar 05, 2026

Victory Honda Chicago Northside responded

Thank you for the five-star rating. We’re glad our team kept you informed during the service of your Honda HR-V and provided quick, thorough answers to your questions. We look forward to assisting you again. Peter Gabriel General Manager peter.gabriel@victoryhonda.com

March 02, 2026

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This review is specifically about the service department and Fernando the sevice advisor, not the dealership. Fernando is the best. I'm so grateful to him for being patient, understanding and explaining th More

by MRSG
Recommend Dealer
Yes

March 01, 2026

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They are reliable, fast, and dont price gouge! Great service! Would recommend them to anyone! More

by Hazel21soccer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Lu

February 20, 2026

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Excellent service. Prompt and clear communication. Nope Here are some more words so you will stop texting me. More

by john@themuellers.com
Recommend Dealer
Yes

Other Employees Tagged: Fernando Lagunas

February 01, 2026

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Fernando went over and beyond to help get our car fixed and he is so great to work with More

by Lawalsh06
Recommend Dealer
Yes

Other Employees Tagged: Fernando Lagunas

January 28, 2026

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Employee Rating

Good service. Did not try to oversell services. Appreciated the honesty and restored my confidence in the dealer service department. More

by lipmans
Recommend Dealer
Yes

Other Employees Tagged: Fernando Lagunas

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