Fernando Lagunas
Service Advisor
Victory Honda Chicago Northside
6600 North Western Avenue
Chicago, IL 60645
11 Reviews
Write a Review11 Reviews of Fernando Lagunas
March 30, 2026
Fernando was above and beyond with his customer service. Everything was great and He had a great communication with me on everything that was happening with car. My car was on time and so far my car is fixe Everything was great and He had a great communication with me on everything that was happening with car. My car was on time and so far my car is fixed on all the service that He mentioned. I will recommend this dealership with family and friends. Fernando was doing a great job like always. This is my second time going with you guys because the excellent service More
Other Employees Tagged: Fernando Lagunas
March 10, 2026
Very efficient. Fernando has always been great to work with. He is reliable, personable and communicates well. James in sales was also a 5. Attended to details, pers Fernando has always been great to work with. He is reliable, personable and communicates well. James in sales was also a 5. Attended to details, personable and efficient More
Other Employees Tagged: Fernando Lagunas
March 05, 2026
really like how they keep him informed. And service was pretty quick. really I tell they kept me informed what was going on with the car. It was very quick and informative, and they were wi And service was pretty quick. really I tell they kept me informed what was going on with the car. It was very quick and informative, and they were willing to answer any questions I had which was unusual at other Honda dealerships. More
Other Employees Tagged: Fernando Lagunas
March 02, 2026
This review is specifically about the service department and Fernando the sevice advisor, not the dealership. Fernando is the best. I'm so grateful to him for being patient, understanding and explaining th and Fernando the sevice advisor, not the dealership. Fernando is the best. I'm so grateful to him for being patient, understanding and explaining thing's so well. I have had the pleasure of working with him for decades and, my friends and family do as well. More
January 28, 2026
Good service. Did not try to oversell services. Appreciated the honesty and restored my confidence in the dealer service department. Did not try to oversell services. Appreciated the honesty and restored my confidence in the dealer service department. More
Other Employees Tagged: Fernando Lagunas

