Fernando Diaz
Fernando Diaz at Ocean Cadillac
Refer Me

Fernando Diaz

Used Car Sales Manager

Ocean Cadillac

17800 Ipco Rd
Miami, FL 33162

Contact Me
4.7
18 Reviews

Dealership Experience

1 yr, 1 mo

Industry Experience

9 yrs, 8 mos

Specialties & Trainings

Cadillac Certified

4.7

18 Reviews

Write a Review

18 Reviews of Fernando Diaz

November 02, 2024

Dealership Rating
Employee Rating

"Ocean Cadillac's staff is truly exceptional! From sales to service, every team member demonstrates outstanding expertise, kindness and commitment to customer satisfaction." More

by DBA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 04, 2024

Ocean Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 29, 2024

Dealership Rating
Employee Rating

Angel fernando And Victor were very honest through the process. We actually are paying for a car that we like not a high amount for a car that has a low price. This car is beautiful perfect for me and my More

by Gcintron73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 29, 2024

Ocean Cadillac responded

Here at Ocean Cadillac, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 26, 2024

Dealership Rating
Employee Rating

Willie was so professional and helpful . We truly enjoyed our experience and would recommend him to friends and family . More

by LKORFF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Willy Polanco

Oct 27, 2024

Ocean Cadillac responded

It's great to hear that Willy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ocean Cadillac!

October 20, 2024

Dealership Rating
Employee Rating

Profesional service , an intelligent man with the opportunity to speak several languages, I felt at home More

by jcandalezc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Lombrozo

Oct 21, 2024

Ocean Cadillac responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ocean Cadillac are glad to have you as a customer.

October 14, 2024

Dealership Rating
Employee Rating

service and pricing was incomparable Angel and Fernando make the process honest and simple already looking at a second vehicle to purchase this dealer changer my perception and personal opinion towards car More

by brendawoodson66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 15, 2024

Ocean Cadillac responded

Brenda, Thanks for your feedback on your recent visit to Ocean Cadillac. It's great to hear that Angel and Fernando were able to assist you and that you had such a positive experience.

September 27, 2024

Dealership Rating
Employee Rating

Based on my experience, I would not recommend them. Poor communication and customer service, saying things they'd do and then didn't follow through on, just wanted the sale. More

by JVOMASKA
Recommend Dealer
No

Other Employees Tagged: Zachary Dehring, Victor Lopez

Oct 01, 2024

Ocean Cadillac responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 21, 2024

Dealership Rating
Employee Rating

Best experience ever when purchasing a car. Very easy to negotiate. Victor was the best. More

by GOTANO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 22, 2024

Ocean Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 20, 2024

Dealership Rating
Employee Rating

I think the purchase process could have been shortened. We were there almost 8 hours. Both personnel were very professional, but I got really frustrated that I was told by Willy we had a deal early on but More

by ELACAU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Willy Polanco

Sep 22, 2024

Ocean Cadillac responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 06, 2024

Dealership Rating
Employee Rating

Excellent service and support during the process of selecting the car and delivery of it More

by DANIELPASCHELES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Dehring

Sep 06, 2024

Ocean Cadillac responded

Thank you, Daniel, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 06, 2024

Dealership Rating
Employee Rating

Whole staff was amazing there honest and keep there word i though incould get approved zav Victor and Angel made it happen More

by GURU305TR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 06, 2024

Ocean Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Victor and Angel, and we look forward to working with you again.

1

Dealership Inventory (238 Vehicles)

new 2025 Cadillac XT6 car, priced at $56,215
2025 Cadillac XT6
new
Stellar Black Metallic exterior
Automatic
Front-wheel Drive
used 2023 Cadillac CT5 car, priced at $32,300
2023 Cadillac CT5
used
Crystal White Tricoat exterior
Automatic
Rear-wheel Drive
used 2021 Cadillac XT4 car, priced at $26,000
2021 Cadillac XT4
used
Wave Metallic exterior
Automatic
Front-wheel Drive
new 2024 Cadillac XT5 car, priced at $45,515
2024 Cadillac XT5
new
Crystal White Tricoat exterior
Automatic
Front-wheel Drive
new 2025 Cadillac XT6 car, priced at $49,815
2025 Cadillac XT6
new
Crystal White Tricoat exterior
Automatic
Front-wheel Drive
used 2021 Toyota RAV4 car, priced at $23,000
2021 Toyota RAV4
used
Silver Sky Metallic exterior
Automatic
Front-wheel Drive