Fernando Diaz
Fernando Diaz at Ocean Cadillac
Refer Me

Fernando Diaz

Used Car Sales Manager

Ocean Cadillac

17800 Ipco Rd
Miami, FL 33162

Contact Me
4.6
24 Reviews

Dealership Experience

1 yr, 3 mos

Industry Experience

9 yrs, 10 mos

Specialties & Trainings

Cadillac Certified

4.6

24 Reviews

Write a Review

24 Reviews of Fernando Diaz

December 27, 2024

Dealership Rating
Employee Rating

It was a great experience with Sandra Castro. She was very friendly and gave me a lot of security. She is magnificent. More

by calixtooviedomulens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2024

Ocean Cadillac responded

Thanks for sharing your thoughts about your experience with Sandra here at Ocean Cadillac. We appreciate your business and hope to see you again soon! Sales Manager - Victor Lopez (954) 471-2704

December 14, 2024

Dealership Rating
Employee Rating

It is in the worst location possible. Please make it easier for customers. Thank you, More

by JOHNROOM112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Henry Sotolongo

Dec 15, 2024

Ocean Cadillac responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, John, feel free to contact us at your convenience. Sales Manager - Victor Lopez (954) 471-2704

November 30, 2024

Dealership Rating
Employee Rating

Visiting from family here Clearwater saw they had an xt6 in our price range. Wasn’t happy with their trade in offer but was satisfied in the end with our deal More

by Albrightdean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Henry, Willy Polanco

Dec 02, 2024

Ocean Cadillac responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Dean, feel free to contact us at your convenience.

November 27, 2024

Dealership Rating
Employee Rating

it vou're looking for an exceptional car-buying experience, look no further than Ucean Cadillac in Miami Gardens! I haven't even had the chance to pick up my car vet due to my hectic work schecue. More

by Blackdiamondsecurities
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Anthony Santos and Fernando Diaz

Nov 27, 2024

Ocean Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ocean Cadillac.

November 27, 2024

Dealership Rating
Employee Rating

Willy was great. But after sale I found defect in color cover. Went to Cadillac Ocean service and met with rude, unprofessional manner by service employees. Basically More

by azarnovruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adriana Molina, Willy Polanco, Albert Prat , Orlando (not sure about surname)

Nov 30, 2024

Ocean Cadillac responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 27, 2024

Dealership Rating
Employee Rating

Asked specific questions regarding the vehicle and was blatantly lied to. Upon delivery it was not at as described with lots of cosmetic issues More

by BRACKETROADSERVICE
Recommend Dealer
No
Nov 30, 2024

Ocean Cadillac responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

November 02, 2024

Dealership Rating
Employee Rating

"Ocean Cadillac's staff is truly exceptional! From sales to service, every team member demonstrates outstanding expertise, kindness and commitment to customer satisfaction." More

by DBA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 04, 2024

Ocean Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 29, 2024

Dealership Rating
Employee Rating

Angel fernando And Victor were very honest through the process. We actually are paying for a car that we like not a high amount for a car that has a low price. This car is beautiful perfect for me and my More

by Gcintron73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Willy Polanco, Victor Lopez , Angel Rodriguez

Oct 29, 2024

Ocean Cadillac responded

Here at Ocean Cadillac, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 26, 2024

Dealership Rating
Employee Rating

Willie was so professional and helpful . We truly enjoyed our experience and would recommend him to friends and family . More

by LKORFF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Willy Polanco

Oct 27, 2024

Ocean Cadillac responded

It's great to hear that Willy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ocean Cadillac!

October 20, 2024

Dealership Rating
Employee Rating

Profesional service , an intelligent man with the opportunity to speak several languages, I felt at home More

by jcandalezc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Lombrozo

Oct 21, 2024

Ocean Cadillac responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ocean Cadillac are glad to have you as a customer.

1

Dealership Inventory (253 Vehicles)

new 2025 Cadillac Escalade car, priced at $150,490
2025 Cadillac Escalade
new
Summit White exterior
Automatic
All-wheel Drive
new 2025 Cadillac XT6 car, priced at $55,590
2025 Cadillac XT6
new
Argent Silver Metallic exterior
Automatic
Front-wheel Drive
new 2025 Cadillac XT6 car, priced at $56,215
2025 Cadillac XT6
new
Midnight Sky Metallic exterior
Automatic
Front-wheel Drive
new 2025 Cadillac CT5-V car, priced at $122,395
2025 Cadillac CT5-V
new
Black Raven exterior
Automatic
Rear-wheel Drive
new 2025 Cadillac LYRIQ car, priced at $61,115
2025 Cadillac LYRIQ
new
Stellar Black Metallic exterior
Automatic
Rear-wheel Drive
new 2025 Cadillac XT6 car, priced at $55,590
2025 Cadillac XT6
new
Argent Silver Metallic exterior
Automatic
Front-wheel Drive