Check out Felicia Murphy's reviews on DealerRater

May 16, 2026

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Employee Rating

Good job, but backed into the light pole with my truck. Got parts ordered though. Got parts ordered though. More

by Donnie

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Harl Bahntge, Melissa Lankford, Jeremy Coleman, Emma Thornton

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May 18, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 14, 2026

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They not only handle my recall, but saw another one and had the parts for it so they did them both. had the parts for it so they did them both. More

by smith9073

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Felicia Murphy

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May 15, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 12, 2026

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Wonderful. Making the appointment was easy. And was in and out in about an hour. All the service department staff is professional and friendly Making the appointment was easy. And was in and out in about an hour. All the service department staff is professional and friendly More

by Jeannie.24

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Felicia Murphy

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May 13, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 10, 2026

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Awesome My experience is awesome and the staff at Mike Burch is professional, personable, friendly and supportive. Burch is professional, personable, friendly and supportive. More

by MOBROWN1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Felicia Murphy

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May 11, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 09, 2026

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Professional Courtesy Cost Value exceptional Will come back again One Two Three Four Five Six back again One Two Three Four Five Six More

by jameswilsey

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Felicia Murphy

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May 11, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 08, 2026

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I appreciate their prompt service! I no longer have to leave my job or take an entire day from work in order to have maintenance work done on my car. I no longer have to leave my job or take an entire day from work in order to have maintenance work done on my car. More

by ssouth

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Felicia Murphy

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May 11, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 05, 2026

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Employee Rating

Very quick and everyone was super friendly. The mechanics were very detailed and explained everything to me well. The mechanics were very detailed and explained everything to me well. More

by ALLENWILLIAMS210

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harl Bahntge, Melissa Lankford, Jeremy Coleman, Emma Thornton

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May 05, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 02, 2026

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Employee Rating

Felicia was very helpful and spot on with the estimated time it would take to service my truck. All team members were kind and courteous Dad's truck is next???? time it would take to service my truck. All team members were kind and courteous Dad's truck is next???? More

by DANNYHERRIN1970

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Felicia Murphy

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May 04, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

April 27, 2026

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Employee Rating

Excellent job with great customer service. Always a great job. Very clean facility with great waiting area. Always a great job. Very clean facility with great waiting area. More

by Michael

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Felicia Murphy

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Apr 28, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

April 26, 2026

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Employee Rating

I’ve always liked Mike Burch Ford for my service and now I love the valet service I love the valet service More

by davidtrent

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Burch, Harl Bahntge, Melissa Lankford, Jeremy Coleman

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Apr 27, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

Felicia Murphy

Service Advisor

Mike Burch Ford Blackshear

78 Reviews of Felicia Murphy

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